“I had received a Mackenzie catalog in the mail. I ordered several items which we enjoyed. The AuGratin potatoes did not meet our expectations as described. I baked them for the total amount of time and still came out cold and hard. Added another 1/2 hour, still a bit better but still hard potatoes. Other wise the other items ordered were wonderful. I have referred many of my friends to Mackenzie.”
“The automated system chose an address that c was not mine. The automated system notified me of the ecpected delivery and the "address" it was to be delivered to. I contacted CB immediately and the representative said no problem he would contact the rep at UPS and have the address changed as it was in the same zip code. Hoever, the order was delivered to the wrong address and I was told there was no record of my previous conversation and the best that could be done was to reorder at a 50% discount. Dissatisfied customer”
“The French onion soup is delicious and easy to prepare. The chateaubriand you could cut it with a fork. I was very pleased with both of the items ordered.”
“Our order never arrived and we received no update from Mackenzie until we sent a message asking what happened. Turns out our order was lost in the mail along with other customers orders. Very disappointing”
“Ordered the Ted Lasso biscuits for the boss for one daughter and the Harry Potter cookies for another daughter and they were both such a success..what a unique catalog .”
“Disappointed with the asparagus, the tips were broken on many of them. And they didn't crisp up as they usually do, I have ordered them before and these were not as good.”
“We ordered the steak dinner package. The food was good. The crab cakes and the stuffed potatoes had different temps and time lengths so cooking was difficult
Disappointing so I will not be ordering again. Lovely catalog”
