“Consumer beware! The name of dinners in their catalog is NOT the same as described on their web site.
Two different names/foods. So if looking at the catalog, picking out meals & THEN ordering meals on their web site you will NOT get the food items you expect. And Mackenzie simply says "it's not our fault" & you are stuck with meals you did not want or expect. Plus they are "nasty" about their inaccurate, confusing meal descriptions and discrepancies between catalog/web site re: meal items/names.
We are done with them.”
“This is the second time I've ordered items and have been extremely pleased with all items purchased. Will definitely remain a loyal customer. Although it seems a bit pricey, the quality makes it worthwhile. Your shipping is slow first rate. Everything arrived perfectly packaged both times. Family loved it all.”
“From the ease of ordering to the delivery on time, to the delicious results, every part of my experience was amazing. And the product was delicious! Such a fun surprise for my family and such a high quality product. I will be ordering from yo again.”
“I was disappointed with the beef Wellington individual portions. Lind of dry and not what I hoped for. The salmon had a good flavor but was overly salty.”
“We ordered the Chateaubriand for our Christmas meal. Because there were four of us, we ordered two just in case. Both arrived promptly and were well packaged. We followed the instructions for reheating and we were very pleased. The meat was tender and juicy, and everyone raved over it. We had two meals and still had some left over, which my sister-in-law gladly kept.
This company is very professional and easy to deal with. Orders are shipped promptly and the food is as described in the catalog. Some items are pricey, but in this case, they were worth it. Instructions are clear, and the meat comes out perfectly.”
“I purchased the Hasselback baked potatoes for Christmas.
There were 7 medium-sized potatoes. They were pre-baked.
With shipping and handling involved my purchase was almost $70.
Although it was very easy to prep...the cost outweighed the order.
I find the food selections from Mackenzie quite good however cost is a huge factor.”
“Good Morning,
We typically send four Christmas Gifts to the family. Last year two of the four told me that the product quality was below standard (crumbled cookies, stale product). So this year we did other gifts and ordered two gifts from Mackenzie. One out of the two told us the product was awful - the cookies were old and broken on arrival. Unfortunately, your Holiday gifts look amazing in the magazine however what we are seeing is a less than acceptable product which is made worse with the price we pay. Not sure what next year holds.”
“I have on several occasions sent food to relatives from Mackenzie Limited. Everyone receiving the food was very pleased with it. I continue to have confidence that if I buy from ML everyone involved will be happy.”
“I love the products, but am disappointed that the day I choose to have my food delivered is not always honored. I was told a gift would be delivered to my friend on 26 Dec., adn it didn't show up until 9:00 p.m. on 28 Dec.”
