Made in Tuscany Reviews

Name: Made in Tuscany
Rating: 4.78

4.8 Rating 294 Reviews

95 %

of reviewers recommend Made in Tuscany

Company Reviews

Questions

Metrics

4.8

Based on 294 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours

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Email:

orders@madeintuscany.co.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The bag I ordered was beautifully made and exactly what I expected from the way it was advertised. I am thorough satisfied with it and the service I received from the company. I was kept fully up to date with the progress of my order and it arrived on time as I had been informed. Thank you.”

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Posted 5 years ago

Thank you so much for this review! We are happy to hear that you got exactly what you wanted. We will be sharing your feedback amongst our team. Stay safe!

Posted 5 years ago

“The bag is well made and as described plus the quality of service was excellent.”

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Posted 5 years ago

We are so happy to know that you loved the bag. Stay safe!

Posted 5 years ago

“I received excellent communication while waiting for my bag. I am delighted with the product. It is beautifully made, perfect size, lovely leather and now my favourite bag.”

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Posted 5 years ago

“Excellent quality and service! My husband is delighted with his Voyager bag, bought for a present for a holiday trip. It's a beautiful rich colour [brown], really nice leather and well made. I was also sent a free messenger bag as a gift. In terms of service they couldn't have been more helpful. It was easy to order. I was helped to pre-order through online chat as my choice of colour was briefly out of stock and the bag arrived before expected! The company were supportive, friendly and informative throughout. How nice that a small company can do better than Amazon! Excellent all round!”

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Posted 5 years ago

“Fantastic service and fantastic product. Really pleased.”

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Posted 5 years ago

“I ordered two times in last few years from this company and both times I was extremely happy with my orders. Not only the products were great quality but at the same time the customer service was outstanding. they surprised me by being there at all times and responding to every one of my emails right away. I strongly recommend this company to all. Hossein, Washington, DC”

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Posted 5 years ago

“Beautiful bag of the highest quality. And it was the perfect size for what I wanted. A great size for the gym or short, casual weekend (won’t fit a suit). There was a short delay in shipping (the bags are hand made) and I received several personal emails to let me know what was going on. When it was ready to ship, they sent it via expedited shipping and included a free gift for the minor inconvenience. Highly recommended.”

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Posted 5 years ago

“What can I say. Exceptional service and product.”

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Posted 5 years ago

“Not only was the satchel excellent workmanship, the personal service is outstanding!”

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Posted 5 years ago

“Arrived promptly and great high quality product. Thanks”

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Posted 5 years ago

“My first experience of using 'Made in Tuscany' and couldn't fault the quality of service or the quality of product. Will definitely use again and nice to feel like you are buying a product from a team that genuinely cares about the quality of product and customer experience verses a typical online shopping experience.”

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Posted 5 years ago

“I have now bought several leather goods products from Made in Tuscany and found their customer services comprise a dedicated group of individuals who go about their business in a professional and exemplary manner and provide prompt delivery. The quality of construction, quality of leather and finish of their goods is of the highest order. They have an extensive range of varying styles of bags and luggage with aesthetically pleasing designs. I highly commend this company and I assure you, you will not be disappointed.”

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Posted 5 years ago

“Made in Tuscany are excellent - we've purchased two bags. The quality is fantastic, the delivery is quick, the packaging is marvellous, and the products are sublime. Early days, but they look and feel strong, durable and elegant. Very happy indeed!”

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Posted 5 years ago

“Very pleased with bag, it is a lovely soft leather and very good quality. Delivery and service were good. Very happy.”

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Posted 5 years ago

“I bought a purple handbag for my wife. She absolutely loved it, the leather is really soft and the quality is amazing. came in its own bag to protect it. I contacted customer services and the lady i spoke to was extremely helpful and friendly. would highly recommend Tuscany and would'nt hesitate to buy from again. Thank you for making my Wife very happy.”

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Posted 5 years ago

“Found a bag for my wife on the 'Tuscany' website and it looked good. Followed the instructions for ordering which were very straight forward and the bag arrived on time well packed and undamaged. She uses it daily - since Christmas, it appears well made, with a thoughtful design and she loves it.”

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Posted 5 years ago

“I was looking for a stylish combined backpack and handbag for my wife’s birthday. Having looked at lots of online sites, including major retailers, I thought the pictures, details and designs from MiT were second to none. The communication, delivery and most importantly the bag itself were all superb. Couldn’t recommend MIT highly enough. Five stars!”

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Posted 5 years ago

“Both service and product is excellent. I bought a weekend bag and it is a very high-quality product. The delivery time was a bit on the long side, but I was kept informed all the way - great service!”

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Posted 5 years ago

“Fantastic product. The quality of my briefcase is second to none. I would highly recommend Tuscany's products to anyone”

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Posted 5 years ago

“Very pleased with item. Lovely colour and good size.”

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Posted 5 years ago

Made in Tuscany is rated 4.8 based on 294 reviews