Maplin Reviews

Name: Maplin
Address: 9 Temple Street, Birmingham
Rating: 3.46

3.5 Rating 76 Reviews

61 %

of reviewers recommend Maplin

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About Maplin:

Electronics Supplier

Visit Website

Phone:

0844 557 6000

Email:

info@maplin.co.uk

Location:

9 Temple Street
Birmingham
B2 5BN

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything went well with the purchase online until it came to me receiving the items. I was advised by e-mail that the item had been dispatched and would arrive on a specific date. I went to collect item on the day after the specified date and the shop workers were unable to find it or have any record of the purchase. I wrote to customer services multiple times and never received a reply within a month. I decided to return to the shop and ask again, this time they found my items.”

Helpful Report

Posted 7 years ago

“Staff are very helpful and have great product knowledge”

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Posted 7 years ago

“I visited the store in Newport Isle of Wight seeking a long length of cat5 ethernet cable, and connectors. The staff showed me the products available, and I mentioned that I had seen a special offer on their website. One employee happily spent a considerable time on their computer stock control system to ensure I got just what I wanted at a very reasonable price.”

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Posted 7 years ago

“the knowledge and helpfulness of the staff”

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Posted 7 years ago

“They had the product I wanted at a reasonable price”

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Posted 7 years ago

“Total disinterest in what I wanted to buy, not the slightest bit helpful.”

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Posted 7 years ago

“Fantastic service from store staff that have a primary desire to help you solve a problem rather than sell you a product. Great tech knowledge.”

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Posted 7 years ago

“A large range of electrical components for little hobbies and great friendly staff!”

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Posted 7 years ago

“DONT BUY FROM MAPLIN IF YOU WISH TO KEEP YOUR ARMS AND LEGS HANDS AND FACE IN ONE PIECE Absolutely appalling company... so I buy a phantom 4 pro drone new and take home. Turn on at home and controller starts to seriously over heat. So hot that basically can not hold the controller. And is buzzing like a battery ready to vent/explode. These are lipo batteries and any issue with these can be very serious. So I call the store in sittingbourne the next morning to tell them and they never called back so next day I call back. To be told try to fly it and see if helps. So following these instructions I did and screen started to render and go green on controller. Next day I take it back to store to be told they do not exchange or refund and have to send it off to head office. Even though my product was faulty from the word go. Un happy but no choice I send back via store to head office. 11 days later my drone is returned to sittingbourne store telling me there is no fault even though dji told me should get no hotter then 40c. This controller gets between 44-50 c with a lipo battery installed. If this battery was to vent out and swell would blow a hole in me or my family's body's. Maybe even death but maplin don't care as long as they are ok.... they refuse to exchange for a working product or refund. So now I'm forced to take legal action rather then have a product that works correct I paid £1700 for. Think about my experience and do you really want to buy from a company that basically sells you a 1700 pound paper weight and don't care if serious injury comes to you as long as they sell you something.”

Helpful Report

Posted 7 years ago

“I just bought a keyboard that announced in their website. It should be in blue colour as they pictures (and regarding the description not say anything). So now the are saying it is my fault that the description shows the make model number and I should check that!!!! Come on... Misleading publicity. They are really good in that.”

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Posted 7 years ago

“Really bad customer service, returns policy, and rude unhelpful advisors. Being told items would be sent for a specific date to an address confirmed by an advisor the company send to not even my local store, on a much later date and will not accept returns. Please do yourself a favour, even if it costs more - buy elsewhere. You get more support and assistance buying on eBay. From one (previously happy) shopper at maplin I will now never use them again. A sham.”

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Posted 7 years ago

“Excellent knowledgeable service”

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Posted 7 years ago

“Purchased an item online. Was made available very quickly and very well informed when ready for collection. Great service.”

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Posted 7 years ago

“I had an awkward problem to do with cable that needed solving. The staff member was enthusiastic and knowledgeable and really helped me sort it. To paraphrase Arnie, I will be back.”

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Posted 7 years ago

“Always very helpful staff, makes finding the parts I need very easy.”

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Posted 7 years ago

“They haven't really. Told me in the shop there is a 30 day 'no quibble' guarantee, but have now said that the shop were wrong, it doesn't cover drones!”

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Posted 7 years ago

“Good equipment at a reasonable price with great inshore help and advice.”

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Posted 7 years ago

“Staff in store are always very helpful and know a great deal about their stock A+++”

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Posted 7 years ago

“They have almost everything I needed, but when asked about a price match on 1 item, they price matched them all saving me nearly 40% on the whole purchase; it was worth asking! Staff in the store are always helpful and knowledgeable.”

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Posted 7 years ago

“The staff in Maplin are always really helpful and have a chat with you. It's just a shame a lot of the products are no longer available in store so you have to order onlin and wait for delivery. Prices are more expensive than pc world ect so I will be changing where I buy my pc parts.”

Helpful Report

Posted 7 years ago

Maplin is rated 3.5 based on 76 reviews