Marks And Spencer Reviews

Name: Marks And Spencer
Address: Waterside House, 35 North Wharf Rd, London
Rating: 2.82

2.8 Rating 2,204 Reviews

44 %

of reviewers recommend Marks And Spencer

2.8

Based on 2,204 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 44%
Accurate And Undamaged Orders	Greater than 69%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Marks And Spencer:

Marks & Spencer are one of the UKs top department stores with a substantial range of products available online. All M&S clothing and home products are available through www.marksandspencers.com, as well as some online exclusive products.

Visit Website

Phone:

0870 6080505

Location:

Waterside House, 35 North Wharf Rd
London
W2 1NW

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Marks And Spencer 5 star review on 15th November 2024

107

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The quality of the clothes is good and the price is ok.”

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Posted 7 years ago

“Beautifully”

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Posted 7 years ago

“Good website, discount on school uniform”

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Posted 7 years ago

“Everything I need for clothes is there.”

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Posted 7 years ago

“The lady on the till ignored me as a person and didn't look at me throughout the transaction - before serving me she was putting on her lip salve and I had to wait for her to finish that. The smoothie that I bought had been opened and some had been used (?drunk from). I did not notice this until I was putting my shopping away. I knew if I took it back to M&S they would never believe me that I hadn't opened the smoothie and drunk from it so I feel powerless to do anything about it - I am disgusted and very upset with myself that I didn't notice - I honestly didn't think to check. I got it out of the fridge and just put it into my basket.”

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Posted 7 years ago

“Very quick delivery and easy returns facility.”

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Posted 7 years ago

“Product fitted perfect and good service”

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Posted 7 years ago

“Good products overall”

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Posted 7 years ago

“Brilliant quality children's clothing which washes well. Worth the high price.”

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Posted 7 years ago

“After going into Altrincham ladies department store today to look for clothing I could hardly believe my eyes. The clothes were quite frankly awful! The store was very quiet and I am not surprised why. Please for goodness sake raise your game & review what is on offer and quickly.”

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Posted 7 years ago

“High quality pillows purchased which were delivered to a local M& S food store the following day.”

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Posted 7 years ago

“Bought a earings and a top. While paying the lady went out of her way to find a little resealable bag for my earing so they can be safe till I get them home and not tangled in the garment.”

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Posted 7 years ago

“great quality children's clothing at realistic prices. Very friendly helpful and knowledgeable staff”

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Posted 7 years ago

“Thought they were poor quality. Bunches, as far as I,m concerned is excellent in quality and service”

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Posted 7 years ago

“No quibble returns”

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Posted 7 years ago

“I can always trust the sizing of M&S clothes and I like the quality, also they was a 20% discount os whats not to like.”

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Posted 7 years ago

“The Quality is excellent and lot of variety to choose from”

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Posted 7 years ago

“Good service no postage if collected from the store. No problems on returning if item ordered is not suitable.”

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Posted 7 years ago

“Ordered item for collection at a nearby shop - great you can pick up from foodhall but less 1 star as you can't return item there but instead have to head into town. Product was returned as it wasn't suitable although was good quality”

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Posted 7 years ago

“Great value light fitting at the quality expected with M&S delivery was very prompt”

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Posted 7 years ago

Marks And Spencer is rated 2.8 based on 2,204 reviews