Marks And Spencer Reviews

Name: Marks And Spencer
Address: Waterside House, 35 North Wharf Rd, London
Rating: 2.82

2.8 Rating 2,204 Reviews

44 %

of reviewers recommend Marks And Spencer

2.8

Based on 2,204 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 44%
Accurate And Undamaged Orders	Greater than 69%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Marks And Spencer:

Marks & Spencer are one of the UKs top department stores with a substantial range of products available online. All M&S clothing and home products are available through www.marksandspencers.com, as well as some online exclusive products.

Visit Website

Phone:

0870 6080505

Location:

Waterside House, 35 North Wharf Rd
London
W2 1NW

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Marks And Spencer 5 star review on 15th November 2024

107

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing staff who go out of their way to help you. Great food products!”

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Posted 6 years ago

“Very fast delivery to their store for me to collect. Staff are very kind and caring. Didn't have to wait long for my order to be brought from their store warehouse.”

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Posted 6 years ago

“The problem was during the 'title' part of the delivery address. I needed 'Canon & Mrs ...' but their site prevented this. I would have settled for 'no title' at all but this also wasn't possible. I was so cross that I cancelled the order. I won't use their flower department again.. and I have reported the problem to them.”

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Posted 6 years ago

“Yummy ready meals”

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Posted 6 years ago

“Excellent sale prices, excellent quality for the money and excellent service.”

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Posted 6 years ago

“Good food right prices.”

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Posted 6 years ago

“Their food is really good.”

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Posted 6 years ago

“Order well packed and received in good time. Goods were just what I ordered and I am extremely happy with my purchase. Will shop with them again.”

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Posted 6 years ago

“Love the range of Saville Row inspired suits.....good fit and excellent materials.....always arrive promptly.”

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Posted 6 years ago

“Staff are always friendly and helpful and go the extra mile.”

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Posted 6 years ago

“Helpful with my purchase, and with choosing an outfit for a wedding.”

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Posted 6 years ago

“Order well packed and received in good time. Goods were just what I ordered and I am extremely happy with my purchase. Will shop with them again.”

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Posted 6 years ago

“Products were perfect, good communication and fast delivery service. Very happy.”

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Posted 6 years ago

“The food is always first class and there shops are always clean and tidy.”

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Posted 6 years ago

“The food is always first class and there shops are always clean and tidy.”

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Posted 6 years ago

“M&S are usually quite expensive, but I went in recently and they had jumpers at only £20, not reduced or anything. Lovely material and great for work.”

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Posted 6 years ago

“Problem free ordering, quick delivery and easy to return. Quality of goods always good.”

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Posted 6 years ago

“I have visited Cambridge store many times over past few weeks hoping to purchase long ladies trousers. I did contact Marks and Spencer a few weeks back to make a complaint but so far still unlucky.”

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Posted 6 years ago

“The delivery is free”

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Posted 6 years ago

“Reliable quality products”

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Posted 6 years ago

Marks And Spencer is rated 2.8 based on 2,204 reviews