Marks Electrical Reviews

Name: Marks Electrical
Rating: 4.50

4.5 Rating 1,130 Reviews

88 %

of reviewers recommend Marks Electrical

About Marks Electrical:

Leicester based appliance retailer, always has good prices.

Visit Website

Phone:

0116 2 515 515

Location:

111-115 King Richards Road, Leicester United Kingdom
LE3 5QG

Write Your review

Tell us how Marks Electrical made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Marks Electrical is currently in breach of contract for not honouring its contract to remove an old oven. Marks Electrical entered into a contract to supply new oven and remove old. Marks Electrical has left my old oven on my doorstep for 6 days. Marks Electrical has not replied to any emails trying to get them to collect old oven. Marks Electrical has terrible reviews from many, many dissatisfied customers.”

Helpful Report

Posted 1 year ago

“American Fridge Freezer, £100 cheaper than anywhere else and free super fast delivery. Cannot fault Marks Electrical, never used them before but will be coming back, cheers”

Helpful Report

Posted 1 year ago

“Excellent service. Always keeping me informed on delivery. And delivering on time next day. Brilliant. Thanks”

Helpful Report

Posted 1 year ago

“Unbelievable experience. Ordered a replacement double oven and paid for installation. Never got a text about delivery the night before despite being told I would. Got two conflicting delivery times on the day of delivery, phoned them and was told they were coming 16.47, they came at 12. Lots and lots of threats of fining me if they can’t deliver yet they can mess me around with no consequences?? Luckily I was in. The guy then said my fuse board (only 20amps) and wiring wasn’t sufficient. Why not? The double oven I have was fine so why not this new one?? He wouldn’t install the new oven. I phoned to cancel the order only to be told that, on ordering, I had confirmed the fuse was 32 amps so I would lose my installation fee, £54. Who, apart from electricians, knows what amps their cooker fuse is?? They have now lost me as a customer forever all over £54 that they are not entitled to. Thieving scum. We’ll see how easy it is to get my refund. Steer well clear.”

Helpful Report

Posted 1 year ago

“I have had excellent service and when it’s not in stock they keep you informed”

Helpful Report

Posted 1 year ago

“Ordered my dishwasher one day and it was delivered the next. Very helpful van drivers and over all an excellent service. Thank you.”

Helpful Report

Posted 1 year ago

“excellent price , delivered on time yet again thanks you”

Helpful Report

Posted 1 year ago

“The price was great. The customer service was really good. Can’t fault this company.”

Helpful Report

Posted 1 year ago

“Bought a TCL 735 55inch TV at possibly the best price ever. Great service and prompt delivery.”

Helpful Report

Posted 1 year ago

“Delivery team is amazing! Big Thanks to Cristian Burete and Steven Waage! The service you have deliver is exceptional and caring! Amazing!”

Helpful Report

Posted 1 year ago

“Brilliant service on time drivers were excellent would diffenly use them again”

Helpful Report

Posted 1 year ago

“Garry and Dawid were ace! Very quick and respectful of our home. Easy 5 stars.”

Helpful Report

Posted 1 year ago

“Absolutely shocking when there’s an issue. Don’t give a damn. So unhelpful and rude. I honestly hate them.”

Helpful Report

Posted 1 year ago

“I ordered a washing machine on Wednesday afternoon and it arrived before breakfast the following morning! Amazing service. Thanks delivery men Maz and Rich.”

Helpful Report

Posted 1 year ago

“It's a great positive and quick service. With payment and Delivery 👍👍”

Helpful Report

Posted 1 year ago

“Excellent and promt service, kept updated on delivery time. Will be using again in the future.”

Helpful Report

Posted 1 year ago

“I’ve recently bought a new tv and a washing machine from marks electricals and I cannot fault the service. Really competitive prices, the washing machine was £80 cheaper than a rival company! Delivery service is unbelievably brilliant. Availability, fast, reliable and you even get a 2 hour time slot the night before and then a text shortly before they arrive. Amazing 🤩”

Helpful Report

Posted 1 year ago

“I was so happy with the amount of detail and care that is provided and put into the customer service. They update you on delivery dates, times and arrived at the exact time they said they would. They also call ahead to ensure you received the delivery details and to confirm if the time they suggested is okay. Very happy with the service , will be my 6/7th time My household have purchased with them and they still yet to fault them.”

Helpful Report

Posted 1 year ago

“Delighted with the whole process. Very competitive price and delivered on time.”

Helpful Report

Posted 1 year ago

“My order was scheduled for 15:32 to 17:32 (!) - time came and went. I was then sent an email saying it would be at 22:36! Within minutes it was rescheduled to 21:36; then 19:36 and then at about 7pm i was told it was re-scheduled for 18:36! I emailed them multiple times - limited response. On the tracker i could see the van going all around the country, it even past very close to where i lived at one point. I have no cooker and it is very hard to get in contact with Marks. Awful service.”

Helpful Report

Posted 2 years ago

Marks Electrical is rated 4.5 based on 1,130 reviews