Marks Electrical Reviews

Name: Marks Electrical
Rating: 4.51

4.5 Rating 1,127 Reviews

88 %

of reviewers recommend Marks Electrical

About Marks Electrical:

Leicester based appliance retailer, always has good prices.

Visit Website

Phone:

0116 2 515 515

Location:

111-115 King Richards Road, Leicester United Kingdom
LE3 5QG

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Marks Electrical 1 star review on 17th June 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Marks electrical were excellent.I have used them previously when I purchased a cooker. This time I had a new washing machine. The delivery and installation By Najib was very good.I had excellent service from the customer services department both Lara and Holly sorted my problem swiftly. Andy Swann in the shop,Najib, Lara and Holly are all members of staff that are a credit to your company. Kind regards Mrs. Oldaker”

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Posted 8 years ago

“I purchased 20 appliances for some new properties. The items were booked out for delivery but the driver refused to off load them as he was not prepared to park his van on a driveway where we have several deliveries being off loaded daily. They provided a date for re-delivery but decided not to come and emailed me saying the items were not in stock any more. After waiting for 3 weeks I was told would get the delivery but they could not tell me the time until 7.30pm. True to their word they did but the delivery was for the following morning at 7.00am before my building site opens. The dilemma was their offices were closed before 7.30 and open at 9.00. So I could not let them know t was inconvenient. I asked them if they felt this was fair trading and they said it was. I rest my case!”

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Posted 8 years ago

“We ordered a fridge from Marks Electrical in December. It was out of stock but came into the depot exactly on time and was delivered immediately. The system of being given a 4 hour delivery slot the night before works very well. The delivery men were cheerful, polite and very helpful getting the fridge into the right spot in the kitchen. All together a very good experience and I would order from them again.”

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Posted 8 years ago

“Marks Electrical, personally I would not buy anywhere else. They are always priced competitively , always deliver on time, give unbiased advice and are honest, which in my opinion makes them 5 star +”

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Posted 8 years ago

“Arrived right on time. Very courteous. Washing machine installed and checked to make sure working very promptly. Couldn't fault them.”

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Posted 8 years ago

“Excellent communication--Competitive price-Delivery on time by an excellent crew--Would thoroughly recommend--10/10--Many thanks”

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Posted 8 years ago

“Daniel Harrison and Jason Harrison delivered our freezer on time and cheerfully. They were very happy to position it where we needed it and gave us useful advice on how long to leave it to settle before switching it on. Great service, with a smile.”

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Posted 8 years ago

“Service was great, delivery on time (Jason and Daniel delivery guys were v helpful)... Would recommend to everyone.”

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Posted 8 years ago

“I'd not heard of them before, but really happy having ordered a new TV. Kept up to date throughout the process, really friendly and Daniel Harrison and Jason Harrison the delivery guys text me the night before and rang 20mins before delivery. Really great service and will use again! Satisfied customer!”

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Posted 8 years ago

“Excellent delivery service, when they said delivery between 7--9 they got it spot on, my oven turned up at 8!”

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Posted 8 years ago

“Have had great dealings with Marks Electrical.Very helpful and polite and very competitive prices. The items we required were out of stock,but it was not a concern to us as we were not going to fit at the moment.It was quoted on their sit that it would not be available till March,due to it being a new model.We were very pleasantly surprised that within 10 days that they had conformation from the manufacturer that it would be delivered in 2 days to Marks Electrical.We had a delivery notice on that day and an invite for a day to suit usfor the delivery to us,and it was, with very polite and helpful delivery men. We would use and recommend Marks Electrical with great confidence. WELL DONE MARKS ELECTRICAL”

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Posted 8 years ago

“Everything excellent until washer delivered and noticed that warranty seemed to be for 2 yrs instead of 5. Rang customer services who sent guarantee form to fill in, which I did. Received confirmation of guarantee but no length of guarantee. After another two phone calls to cust. services an e-mail was sent to me confirming 5 yr warranty. Superb service but not quite a 10.”

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Posted 8 years ago

“Fantastic service from order to delivery. Timed delivery service is fantastic and delivery guy really helpful. 100% recommend.”

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Posted 9 years ago

“Great appliance, great service. Delivery was very quick, and the delivery boys were great.”

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Posted 9 years ago

“ordered a cooker at a great price ,was texed and given a time before arrivel came on time,the guy curtis nothing was too much trouble, have previously had a washer from the same company,same great service”

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Posted 9 years ago

“The service and the product were first class and we'd definitely use you again when we need electrical goods. Regards Babs & Geoff.”

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Posted 9 years ago

“Excellent service. Purchases arrived at time given by Email on the night before.”

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Posted 9 years ago

“Fantastic service from start to finish.TV Ordered (at a great price)..delivery date given...email day before confirming delivery time and drivers name...phone call from driver half an hour before delivery...TV delivered to my door...signed for...job done!!Definitely use again.”

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Posted 9 years ago

“Excellent service. Friendly and helpful staff. Delivery driver was also spot on. Very happy with our new washing machine. Definitely purchase from Marks Electrical again. Lisa and Kev Nicol.”

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Posted 9 years ago

“Purchased a LG Washer/Dryer from Marks Electricals. Very good and easy to use Website. The best price on the Web and free delivery. Great communication from start to finish. Got text night before delivery telling me Curtis Morris and Glen Chambers would be my delivery team the next day between 11 and 1. They phoned before arriving to let me know the exact time they would be with me. Very swift delivery team that had my brand new appliance in the kitchen within a couple of minutes of arriving. Both the guys were very polite and professional. Perfect service all round, I would not hesitate to recommend this company and its staff. Purchase date 28/12/15.”

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Posted 9 years ago

Marks Electrical is rated 4.5 based on 1,127 reviews