Marks Electrical Reviews

Name: Marks Electrical
Rating: 4.51

4.5 Rating 1,127 Reviews

88 %

of reviewers recommend Marks Electrical

About Marks Electrical:

Leicester based appliance retailer, always has good prices.

Visit Website

Phone:

0116 2 515 515

Location:

111-115 King Richards Road, Leicester United Kingdom
LE3 5QG

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Marks Electrical 1 star review on 17th June 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased an American Freezer which was excellent value for money and was delighted with the product and service I received. The delivery guys were fantastic and nothing was too much trouble for them. As a family this is the fourth item we have purchased and will certainly be using Marks again when we need any new appliances. Thanks for a great service.”

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Posted 9 years ago

“Very straightforward and simple to order. Delivery advices very good. Text on the morning of delivery and van turned up on time ( well a minute early to be precise) very efficient and friendly staff. Perfect really !!!!!!!!”

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Posted 9 years ago

“Ordered on Saturday, delivered 09.00 Monday morning by the most helpful, cheerful and friendly team of 2. Can not fault any part of the service, washing machine now installed for farm and horse clothes washing. Totally recommend outstanding firm”

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Posted 9 years ago

“Well, what can I say about Marks Electrical? Brilliant, outstanding, trustworthy...”

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Posted 9 years ago

“Excellent service. After waiting six weeks for Domestic and General to get me a new machine, I telephoned Marks and a new one was delivered in less than 24 hrs. Aaron was great. Nothing was too much trouble. Thank you Marks. Have posted a message to friends on Facebook advising them to use your company.”

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Posted 9 years ago

“I had a terrible experience with this company recently. They missed the delivery of my washer dryer (I live in central London), so I called them up to discuss options. The customer service lady Amy was rude and defensive about the company's failure, and upon finding nothing suitable, I asked to cancel my order. 5 minutes later I change my mind and reached Amy again, and asked her to undo the cancellation and pencil in a redelivery. It turns out this was ignored too. I have never had a company service representative carry out a petty "screw over", but I've had it. This company won't be getting my business any more.”

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Posted 9 years ago

“Everything went very smoothly, they came on time No problems. Thanks”

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Posted 9 years ago

“Ordered online as the best price for the model of american style fridge freezer i wanted . I did also ring to confirm the order and delivery . All aspects were easy, efficient and the 2 man delivery was excellent.”

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Posted 9 years ago

“The service from ordering online to delivery was simple. Delivery was on time as expected. I was kept informed of the delivery time slot. Brilliant service..”

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Posted 9 years ago

“I had bought a dryer a while back from Marks Electrical, and had been very impressed with the price and the service. This time I was looking for a Miele vacuum cleaner, and Marks Electrical again had the best price. Communication about delivery was excellent, and it was delivered on time. I am very impressed, and recommend this company to my friends.”

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Posted 9 years ago

“First time ordering from this site. The price was certainly competitive and ordering, payment and delivery really smooth. Communication good. Would not hesitate to use this ste again. Really impressed.”

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Posted 9 years ago

“Very easy to order on website. Chose the delivery day but was waiting for text to arrive the night before to let us know the time slot. Text did not come through but email confirmed delivery slot the next day. Delivery was an hour later due to breakdown of van. Very pleased with the product and looks great.”

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Posted 9 years ago

“Marks Electrical were very efficient in e-mailing confirmation and expected delivery dates from manufacturer and when received into their warehouse offered next day delivery, despite it being 17.00hrs. Full marks to Marks however experience marred by Neff who took 7 weeks to supply the oven - which has a fault.”

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Posted 9 years ago

“Driver very rude said didn't have time to help me get the item in my house not happy”

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Posted 9 years ago

“Very rude customer services item never turned up!!!!!”

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Posted 9 years ago

“5 star service, good installation”

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Posted 9 years ago

“Excellent service when placing order with Andy Swann through to being expertly delivered 4 hours later! by Sally.... No problems at all..... :) Arran - Sileby.”

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Posted 9 years ago

“Used your Company 15 months ago to upgrade our gas hob. We were delighted with the service and decided to use you again when replacing our worn out Hotpoint Aquarius washing machine. Once again amazing service-ordered on line one day and delivered at stated time the next. Couldn't be better. This is customer service at its best. Thank you.”

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Posted 9 years ago

“I've bought two products from Marks Electrical in the last month. Brilliant, no hassle ordering - each time I spoke to a sales person rather than ordering on-line. 'In stock' means 'in stock'. Delivery was bang on. Text came through at 7.30 pm the evening before giving me my delivery slot for the following. Half an hour before arriving the delivery chaps phoned to let me know. Both deliveries were carried out by friendly and competent people. Can't fault them. Oh, and the oven and fridge freezer were superb too!”

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Posted 9 years ago

“Excellent service fridge/freezer went wrong looked online chose a new one and ordered it Friday new one delivered Sunday so easy no hassle so glad I chose Marks Electric BRILLIANT Thank You”

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Posted 9 years ago

Marks Electrical is rated 4.5 based on 1,127 reviews