Marks Electrical Reviews

Name: Marks Electrical
Rating: 4.51

4.5 Rating 1,127 Reviews

88 %

of reviewers recommend Marks Electrical

About Marks Electrical:

Leicester based appliance retailer, always has good prices.

Visit Website

Phone:

0116 2 515 515

Location:

111-115 King Richards Road, Leicester United Kingdom
LE3 5QG

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Marks Electrical 1 star review on 17th June 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The service was excellent. Tim Welford who installed the washing machine knew his job and took care in preventing any damage to the laminate flooring. I was a bit apprehensive about this. There was a bit of a problem with the drainage of water. This was attended to by Steve who found the cause within a couple of minutes. The Pluming of the kitchen sink had been replaced with a different type of fitting when the new Kitchen was installed about five years ago. After Steve fixed the problem within ten minutes, he left. We used the machine today and got rid of the backlog. Thanks. Edwin Leaddley.”

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Posted 8 years ago

“I was on a mission to replace my old dishwasher with a bargain deal from Miele – budjet £500 so not many models in this range. Spent 30 mins on the Internet as one does and honed in on Marks Electrical who had in my opinion the best deal on a G4920 at this time. The rest was was a doddle, phoned Marks Electrical with a query, no difficulties here as staff very pleasant and knowledgable, but then it's their job and they did this very well. Back to their Web site, placed the order – job done. No issues with after sales service, was given a range of delivery slots that allowed me to plan installation, delivery confirmed with an allocated time slot and this was met spot on by a very pleasant delivery man. There may be other companies out there that are just as efficient, but I bet Marks Electrical set the bench mark here for them to aspire to.”

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Posted 8 years ago

“Excellant service from the start of ordering to the delivery! Thankyou Daniel and Jason Harrison for your polite helpful and quick safe delivery of my washing machine! 10/10 ????????????”

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Posted 8 years ago

“I would like to say how impressed I am with this company and the impeccable service they offer. I ordered a washing machine which was very reasonably priced. It was delivered on the day I requested within a 2hr time slot. Nothing was too much trouble for Lee Freer, despite it being a difficult installation. I would definitely recommend this company and will be using again in the future. Thanks :)”

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Posted 8 years ago

“I just wanted to say how brilliant I think Marks Electricals are. Very efficient and great service. Our delivery drivers were great, nothing was to much trouble for Mitchell and Ian. We will definitely. Be ordering from Marks Electricals again? I would thoroughly reckoned them to all our family and friends.”

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Posted 8 years ago

“Great service ordered saturday oven delivered on monday what a great company to deal with.”

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Posted 8 years ago

“The service I received from Marks Electrical was extremely good, efficient and very polite. I would not hesitate to use their services again. Thank you.”

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Posted 8 years ago

“We were very pleased with Marks Electrical and now we have "discovered" them, we will be using them again as a first port of call. We have historically gone to John Lewis but recently have had a bit of a problem with their website and deliveries that we found frustraing so we searched for this Miele dishwasher and found this company. The price was very good and - impressively - delivered it the next day (on a Sunday) in the two hour slot they said they would. Would recommend them.”

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Posted 8 years ago

“REALLY GOOD. PLENTY OF NOTICE FROM THE DELIVERY TEAM, JASON & DANIEL”

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Posted 8 years ago

“First time customers.....very good service and Mitchell (Harris) and Glen (Chambers) were very friendly. Would recommend.”

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Posted 8 years ago

“This is the third time I am using Marks Electrical, always recommend them. Fast, reliable service, 2 delivery drivers today, Dan and Jason, were excellent, they could not have been more helpful.”

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Posted 8 years ago

“Great customer service throughout the process, delivered on time and very helpful indeed. A definite recommendation to anyone!”

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Posted 8 years ago

“Ordered and paid for my Fridgefreezer Monday evening, phoned Marks electrical Tuesday morning to confirm delivery time, was offered delivery the same day after 2.00pm, Great! I was going to be contacted at 12.00pm to be given a 2 hour time slot, I was also emailed to let me know my old appliance had to be disconnected and outside for collection. No time slot was given by 1.00pm, we emptied our old Fridgefreezer so we have food piled on work tops, then my husband (68) and I (64) drag the old appliance outside and wait! No contact by Marks electrical by 2.15 so I give them a call only to be told by the salesman who offered me same day delivery that and I quote " it wouldn't fit on the van, the van was too heavy" can we deliver tomorrow! I said no, I have a Fridgefreezer on the drive and food going off in the kitchen, his only excuse was it was his fault, a derisory offer of compensation (5%) which wouldn't cover the cost of the ruined food was only made when I asked! Needless to say I cancelled the order and requested my payment be refunded straight away as I needed to source another appliance, they seem to be able to take the payment for an item immediately but a week on an I am still waiting for my refund! A call to customer services to chase it up revealed the super salesman had somehow pushed the wrong button and my refund had not been processed, what a surprise. I now have my identical new Fridgefreezer from a reliable company who did a price match with Marks electrical only to find that they didn't actually have any in stock till February, so I didn't stand much chance of getting mine any time soon. I hope no one else has the same problems as me and if you do don't expect them to be resolved properly or get your money back quickly!”

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Posted 8 years ago

“first class service ,ordered one day delivered as promised next day,with information as to time of delivery and 30 mins warning from driver before he arrived.Couldn't fault the service,microwave delivered in good condition,friendly .driver.Would definitely recommend this company to all friends and family .thank you”

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Posted 8 years ago

“I ordered a dishwasher on Sunday from spain, for delivery to Oxfordshire,on the Monday. Was given a 2 hr time slot,that night . On Monday the driver ,contacted me again ,to say he was 20 minutes away. Dishwasher was duly delivered, old machine taken away. Fantastic, would recommend this company.”

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Posted 8 years ago

“Excellent service from start to end. Delivery was excellent both gentlemen very helpful and pleasant. Charlotte, in customer service very helpful. Two vegetable draws in the fridge were cracked which I only realised after the delivery men had lefty. Rang elastomer service and got a call back in few hours that the new draws will be send to my home address and should arrive in 3-4 days. Over all very pleased with the service. Azhar Manzoor Staffordshire”

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Posted 8 years ago

“I bought a new washing machine at 11.00pm at night on a Thursday and it was fitted, old one taken away and working fine by 12pm Saturday. Excellent customer service from ordering to texts to tell me when the item would be delivered to the delivery driver, who was also excellent. Would highly recommend them and I will alway sue them now as service was just so good. Thank you!”

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Posted 8 years ago

“Great Service. Thanks to Tom in sales who sorted out a problem for us. Very simple to use the website, great delivery options. Made replacement of our old Fridge very easy, great service. Thanks to Gary & John who delivered our item.”

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Posted 8 years ago

“Fantastic service ! Placed a order for a cooker at 12.30 an was delivered at 8 am the next day .very impressed. So anyone useing this website place a order you won't be disappointed many thanks Alan Harman”

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Posted 8 years ago

“I would definitely recommend marks electricals. The info sent prior to delivery was spot on, they delivered exactly when they said with the pre arranged telephone call. Our delivery driver Tim was courteous, respectful and very efficient. An excellent service thank u.”

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Posted 8 years ago

Marks Electrical is rated 4.5 based on 1,127 reviews