Martin Dawes Limited Reviews

Name: Martin Dawes Limited
Rating: 4.59

4.6 Rating 138 Reviews

89 %

of reviewers recommend Martin Dawes Limited

4.6

Based on 138 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Telephone

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01925 555 066

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Martin Dawes Limited 1 star review on 17th July 2024

Erol

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pretty useless, never answer the phone, I have now been waiting for over 1 hour, paid for a washing machine and told it would be in stock within 5 days, called after 7 and managed to speak to someone who had the phone manners of a troll, told me he would check and call me back, 2 days later and still hasn't called me, rang again and no one is answering, been on the phone now waiting for over 1 hour. Wednesday afternoon from 3.30 to 5 pm is hardly the busiest time of the week!”

Helpful Report

Posted 5 months ago

“I gave my samsung tv to martin dawes under warranty because the sound came at a low level. when my tv was brought back saying that it was repaired, I saw that it was dragged on the floor by the employee, when he saw us, he took it in his hand and started to carry it. afterwards, he did not even take the tv home and left it at the door. when we took my tv upstairs to the house, the bottom of the tv case was broken. at the same time, the case was not mounted back well, it shakes. I was told that the low sound problem of the TV was solved, but there was no change in that either. My problem was not solved and on top of that, I got back my TV with a broken case. I had an incredibly bad experience. now I am waiting for them to reach them and solve my problem.”

Helpful Report

Posted 8 months ago

“Need to speak to a someone who can help me with a query about my tv, all I get is music even though I rang at 9.00am, poor customer service, please employ someone to answer phone calls.j”

Helpful Report

Posted 1 year ago

“I bought a tv off Martin Dawes website that said 3 to 5 days delivery, just rang to see where it is and was told you don't have and don't know when you will. Not illegal but still mis-selling, lost out on a discount window because I was scammed by you for something I needed urgently.”

Helpful Report

Posted 1 year ago

“Made assurances on the phone that I would not be charged £99 for them just to turn up and write off my TV. Then did exactly that. Said they could not get a new screen but did not know until they had it in the repair shop that those screens are not available. 100% a lie, they could easily have known from the serial number. Do not pay up front for any repairs with these rip off merchants.”

Helpful Report

Posted 1 year ago

“They sent me the wrong tv, I returned upon delivery. Because they haven’t received the tv, I’m being accused of being fraudulent. Why would I accept a Phillips when I ordered a samsung. I’ve lost out on £400”

Helpful Report

Posted 2 years ago

“Could not fix my Panasonic microwave. (within warranty) They never return my calls or emails. Microwave - Ref 33619”

Helpful Report

Posted 3 years ago

“Despite my appliance having no Serial Number, and drifting out of 2 year ownership, Samsung were happy to offer a One time Warranty repair, An Engineer arrived on behalf of Samsung from this company, who assessed the appliance (Tumble Dryer) Advised that he/they would need to order parts, even offered to replace the lid and left. Over a week later phoned this company to find that they have deemed my device 'customer damage' and can only order parts with a serial number... Basically said sorry we can't help you in any way whatsoever, condemning my appliance in a report to Samsung. Moreover the girl who dealt with my phonecall was condescending, quite abrupt and rude. I've represented Samsung as an HHP Engineer for over 8 years and regard the experience with this Company a dis-credit to the brand. Wouldn't ask this company for the time of day moving forward.”

Helpful Report

Posted 3 years ago

Martin Dawes Limited is rated 4.6 based on 138 reviews