MAUVAIS Reviews

Name: MAUVAIS
Rating: 3.92

3.9 Rating 2,442 Reviews

71 %

of reviewers recommend MAUVAIS

Company Reviews

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Metrics

3.9

Based on 2,442 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Phone:

07708224408

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Anthony Santiago

Wayne Mann

Dashawn Caldwell

178

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“boyfriend loved it!”

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Posted 3 years ago

“I don’t have my refund or return of clothes that I bought”

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Posted 3 years ago

“Loved it, the t shirt fits perfectly I love the design”

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Posted 3 years ago

“The quality of the clothing was really good!”

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Posted 3 years ago

“It’s a shame the trousers didn’t fit me because the look and the quality is second to none”

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Posted 3 years ago

“Love there stuff! Quailty is top notch and shipping is insanely fast.”

MAUVAIS 5 star review on 20th August 2021

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Posted 3 years ago

“It was great and fits well”

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Posted 3 years ago

“I was very pleased. The outfit I purchased was for my son who's very small. It's hard to find adult style clothing in his size. MAUVAIS was perfect for him. The quality of the fabric is amazing. He threw on some all white Cole Haan sneakers and some blue tinted Ray Ban aviators with the outfit the other day when we moved him in for college. He looked like a star.”

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Posted 3 years ago

“I love it!! I was worried because didn’t know UK sizes VS US. But it fit perfect! Love the material and the look. Definitely will be returning for more!”

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Posted 3 years ago

“Very good thanks.”

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Posted 3 years ago

“My set didn't match”

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Posted 3 years ago

“I love the material of the clothes you use but I was shocked that I had to get the two pants and one of the T-shirt’s I purchased tailored to get my desired “skinny” fit. Your models look great with the clothes as I love a more tighter look with my clothes but one of the pants felt very slim and the tshirt was so square around my torso. I would love to purchase from you guys again I’m just apprehensive because I had to spend additional money to tailor those items and overall it cost me a pretty penny.”

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Posted 3 years ago

“I was nervous at first because I have not been successful with purchasing online. They took my money and never delivered the merchandise But I took a chance with Mauvais and you delivered 2-4 days just like you promised. I am looking an a few more items to purchase next week Plus the clothes fit yay! That was very important to me Thank You Richard Glover !! Washington DC USA”

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Posted 3 years ago

“It was nice fit perfectly”

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Posted 3 years ago

“I ordered for my Man, he looked so handsome, so sexy. I’m glad I tried this brand. 100% satisfied.”

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Posted 3 years ago

“I understand this may be something out of their control. But their exchange system to North America is an absolute train wreck. I ordered 2 pants that cost me 150, had to pay 90 dollars for shipping plus duties. They fit too small and had to exchange to a size up. They made me pay for the shipment back which was a hassle. and I had to pay duties twice again when they resent it. I paid more for shipping than the actual value of the pants themselves. Turned out to be over 150 dollars just on shipping costs alone for the exchange. Customer service was slow to respond and did nothing to help me on this insane cost. I needed these pants for work asap but it took almost 2 weeks until they shipped me back my exchange. The only positive takeaway is I am happy with the pants, even though they are made in China and not worth the hassle. There needs to be some accountability for the customer there, otherwise don't bother shipping to North America. Own up”

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Posted 3 years ago

“The outfits I purchased on Mauvais fits well. I greatly recommend it to anyone.”

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Posted 3 years ago

“I ordered my things July 16 and I still haven’t received them yet.”

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Posted 3 years ago

“Mauvais clothing is phenomenal!! This is by far my favorite online clothing store . The quality is absolutely amazing and the price is definitely fair! I’m 6’2 190lbs and I didn’t have a problem with the way any of the products I purchased fit .. thank you you earned my business.”

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Posted 3 years ago

“I should not be responsible for shipping on returns to the UK. That’s not fair for your US customers”

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Posted 3 years ago

MAUVAIS is rated 3.9 based on 2,442 reviews