“Very bad experience with max second time missing items in order.
Recently ordered Plain Zip Through Hoodie and pant but pant is missing , when we requested for pant customer care said we will pickup the items and refund us , this is not fair, we are purchasing online because of offer and selected items which we wanted.
what is the use of refund ? we need missing items not refund .”
“Absolutely horrible experience received on my first order, customer service agent gave 0 interest in your concern, and said can't help without hesitance.Their promotions are not beneficial, you will not get the promotion buy 1 get 1 free, when you complain they will say bunch of excuses company policy. Don't waste your time with this company”
“Yes very bad experience. there is no synchronous between staff and management.
point 1: we have purchased for 6000 rupees online, 50 % material sizes are not matching and while check at store Lulu mall Trivandrum the same size M & L are matching. why this confusion between online & offline we don't know.
Point 2: so refunded without any way and taken 15 days but the money comes on max credit balance. again we visited the store but guys are saying we cannot use the online credit balance again rubbish business- also they are using the money on their system for offline purchase post huge discussion with them -though the material are not given on hand. they are sending by courier by door delivery!- here i feel they are creating some business by us i guess. while I am ready to take the material with me what is the need to send by door delivery- I felt very sad because of this kind of rubbish process- overall its like govt process without sense max people are working and wasting valuable time of potential customers.”
“This is not first time happening to me like this.I ordered on 07th October on online store,still there is no response from max.I already give the complaint regarding this issue, they are not responding yet.it’s very bad customer service”
“BAICOT MAX
Worst experience at MAX store Udaipur celebration Mall.
Not satisfactory reply from staff.
Was regular customer of Max from past 10 years.
Now will never visit any MAX SRORE PAN INDIA.
BAICOT MAX”
“Actually i was going to trial room it was heavy rain out side so i have wet umbrella so the trial member attendant was rude to me i littrally feeled embarrassed”
“Michael was my salesperson. He took measurements and we agreed on a price. The suite was delivered late and the sizes were completely wrong. Absolutely nothing fit properly. I emailed them, sent a message on WhatsApp and of course no response. No phone number for complaints.
SCAM Stay Away!!!!!!!!!!”
“Very bad services.its been one month and the product has not been delivered and still no updates.
Very poor delivery status and poor customer care support.
Not even issuing return on returning goods.
Very bad experience”
“This max app vrey bad . I purchase tshirt but this t shirty very thin or quality very bad . When i want my prouduct refund they to given me money . I urgently requried but max not help they are faurd . Very very bad I hate it ... Dont by max app”
“WORST EXPERIENCE
order delivery are delaying without any information or confirmation.
When we contact them, they also making us fool by saying that you will get it in 2-3 days. Many 2-3 days are gone and still i didn’t get my order.
I also done the payment. Now I’m afraid of getting back my money as the below comments says that their refund also not proper.”
“Bad experience by max. Offers are the looting traps of max. Items bought in offer like buy one get one. Or use coupons to redeem money. They won't refund the total amount we pay. They will take a pretty good amount from us and we can't do anything further as refund amount already come to our account.”
