“I made two orders online both orders showing processing .Its been more thsn 20 days i havent received my order.i paid money also already. No use even after raising complaints. Pathetic service .”
“Terrible experience in your Sahara Max store. The Philippine national in the counter was so rude when I asked him to accept cash and release me when I noticed that he keeps me waiting for more than 15 minutes. He was busy playing with 2 ladies mobile phone and even those ladies realized it’s too much to bear for any customer. They moved aside and his supervisor came in to to help me but this guy was too adamant that he should make me wait. I threw the clothes on to the desk and left. I must have spent at least 1 hour to chose what I wanted and waisted a good evening, on top of the embarrassment that I had today. This happened today around 7 pm. Pls check the camera if u have one in the store.”
“@maxfashionindia #DontOrder #horribleservice
Order # 9457525787
Order Date: 8 Oct 2021 to Bengaluru. No update since 9th October 2021,in transit or at DC,no clue. Is the online platform meant to loot consumers with such horrible services & make sure we don't order again.Unappreciated, unacceptable & terrible business.No value for money & time of customers.”
“I have ordered few dress recently for my daughter and wanted to return it as the size is not fit. Even after so many days of delivery and so many calls to the customer care the staus in the website is not changed to delivered and shown as
Processing.Due to this I am not able to do return and money is stuck.Not experienced like this from any other website.Very bad customer service”
“Be careful when you buy the cloths online.. especially cash on delivary.. the delivary persons will erase the amount and take more money.. it happened with me where my mom had to recived my stuff and pay for it.. the delivery person took more money by cheating her. Wher I try to escalate problem to max clothing I did not get any response from them..”
“The magnet in the girls 10-12 yrs dress was not removed and it was torn big near the magnet. Think they tried to remove it with hand and torn. They said they would not exchange. Very bad customer service. Will never buy any dresses from max.”
“I ordered few t shirts for my son. They sent a girl's denim shirt instead. Even after numerous calls to customer service and 3 weeks later the item has not been picked up yet. I would request others to not buy anything online from Max Fashion, cos incase you get a wrong item, you won't be able to return it. Please try other websites which are more professional in this aspect.”
“I bought quite a few clothes for my 3.5 yr old daughter just a week before lockdown in March. I had not got them trialed and they didnt fit my daughter. I went to exchange them today after more than 4 months as there was lockdown and the internet was wrongly showing the store closed, and they happily exchanged them. Thank you max fashions.”
“1. Return Cash Back because SADAD payments never comes in our account
2. Don't advertise your materials when it is not available with your store
Several times you cancelled my orders details as given below:
6617994743
6618015783
6618183931
6619726899
6620078448
6619944278
6620296409
6620071111
I need my money as cash return back not to SADAD & even not to MY CREDIT”
“The products and are as described online and are all of very good quality. Checkout was a breeze and delivered fast and easy. I love shopping online and maxfashion.com”
