“Third grade service, no proper service, no responsible person, no one to reply properly. Order places on Friday till now not recd. It was been told within 24 hours you will get , 2 days over till now no news. By now I could have gone to the shop and purchased. Very irresponsible , customer service no proper reply. Not even giving the manager number. website number mentioned calling number wrong . 02 tickets raised no reply.”
“I recently visited the Max Fashion store in Serampore, Hooghly, and it was nothing short of a disaster. The service was absolutely appalling. The employees displayed an astonishing level of arrogance and indifference towards customers.
To make matters worse, I had to endure a humiliating 1.5-hour wait in the billing queue. It's unacceptable to keep customers waiting for such an extended period. I would have walked out of the store in frustration if it had not been an urgent purchase.
I strongly advise potential customers to avoid this store at all costs. The poor service and disrespectful staff make it a completely unpleasant shopping experience.”
“I just bought a socks worth aed 20.00 in MAX Mall of the Emirates. And there after a Russian lady it was my turn, and this guy Named Pratheep who is in the cashier did not even give any greetings like i can even see on his face like he is dissappointed that i am going to buy a socks only, and when he asked wether i’ll pay card or cash i replied card but suddenly my husband called me and said he have a cash so I said i will just pay cash then this “Pratheep” breath heavely, and i was triggered to ask him is there any discrimination to the customer and nationality? And he said Yes to me. It was very disrepesfectful and knowing that i worked for landmark group also for 4 years, we were not trained to be Disrespectful as he is. This is not a kind of customer service Landmark is looking for.”
“I got Very bad quality product(jam suit), as it get squeezed nd it's stitching starts opening just after 4 to5 hr of use.
Very bad experience will not suggest someone to purchase this type of product specifically from max.”
“Such a fraud.
I orderd 2 jumpsuits in but one get one offer and they delivered only one. However , i raised a query and they keep assuring me that they are working on it but its been 4 days. They are doing nothing. It was my 1st experience with this app and completely disappointing.”
“Ordered 1st time from Max app, in buy1 get1 offer. And it was very much disappointing. They send me a totally wrong product. They don't even want to exchange. There is only one option of return. I think they have done this intentionally not to give the offer. Plz don't waste our time.
Will definitely uninstall the app & will never purchase.”
“Very bad experience the service of customer care is very worst . Cheating in combo products. Very they will state out of stock we will refund . Kind of market strategy thy follow to book the products on there online app nd finally after ordering thy will cheat .”
“Very bad experience
From the last 1 week I'm facing issues with my returns items, nobody is coming to collect and every day they are extending pick up date in app and I main thing which I surprised with customer service team they only knows how to make us fool and I believed they are well trained with it .🙏”
“Hy max fashion, I’m Shubham Khandare I’m the staff in max fashion store at Inorbit mall Hyderabad I’m working from 2 years in the store for some reasons I have taken 15 days leaves I have contact my department managers to taking the leaves when I return to the store the managers and Hr telling that I have been removed from the store for without intimation and didn’t given my 2 months salary and 2 years settlement it is really shameful and management is really very bad in the Store and not even store HR team also not supported me telling to rejoin with other new ID is this correct that how you will treat your staff in this company.”
“Very bad service they use a bad service for delivery . It is now two days and i have not received my items although they were planned to be reached two days back. No one from max was able to help and they are not doing any kind of effort to support”
“Since 7 days I am calling costmr care to return my product. Every day I am calling. Ther is no response at all. I am so tierd. This so irresponsible.i never gonna shop again”
“If your ỉn hurry don’t try to order from max really having a bad ever experience in uae throughout of my years in UAE.
When i track my order its shows shipped order delivered after few hours but still now it’s being 3 day’s I couldn’t received.
Really bad services i will never ever recommend max online shopping.”
“I was cheated in max fashion fatehabaad road ,opposite Hotel mughal Sheraton, Agra. On 31.10.2023. I bought two perfumes, and I paid through Google pay. My money was deducted from my account and recieved by max fashion. They say we didn't received.
Very bad experience. I won't go in Future.”
