Alana Clinic Reviews

Name: Alana Clinic
Address: Tutya Sokak, No:4, Istanbul, ?stanbul
Rating: 4.76

4.8 Rating 338 Reviews

95 %

of reviewers recommend Alana Clinic

Company Reviews

Questions

Metrics

4.8

Based on 338 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Phone:

+905439704787

Email:

info@alanaclinic.com

Location:

Tutya Sokak,
No:4,
Istanbul
?stanbul
34433

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Alana Clinic 5 star review on 29th August 2022

Jordan

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“From the chofer who picked me up to actual operation everything went nice and smooth. Transfers always on time. Medical staff very polite and Manager Uejd I can't say enough good things about him.”

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Posted 5 years ago

Dear Henry, Thank you for the feedback. In actual, our clinic has strict hygiene protocols, and it is known as one of the most hygienic clinical environments in our country. Still, your feedback is very valuable to us and we warned all the related personnel already. In regards to your concern regarding your donor area, the medical team is in touch with you. Your customer experience specialist is also in contact with you. Kind regards, MCAN Health

Posted 5 years ago

“Most important is that hair Transplant will be done properly, guys are skilled and with a lot of experience. AA++”

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Posted 5 years ago

“Very professional, punctual, and friendly. The process was smooth, and prompt. No pain. Had wonderful time at the clinic and went off shopping immediately afterwards.”

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Posted 5 years ago

“My transplant in this clinic was a very positive and rewarding experience. The whole process from initial consultation through to aftercare and even detailed follow up session were done with high professionalism. If anyone be considering a transplant with this clinic I would strongly recommend them.”

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Posted 5 years ago

“Very helpful with anything that I was worried about”

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Posted 5 years ago

“From start to finish the Mcan team excels so much. Very satisfied with the hair transplant and servise provided”

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Posted 5 years ago

“A very good experience. I had 2400 grafts and the transparenred hair looks very good and strong. After i was provided al the after care instructions i am about to leave for the airport”

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Posted 5 years ago

“The service provided was seamless and superb even before we arrived in Istanbul for the procedure. Uejd, customer experience specialist sent us his first text as soon as we checked into our hotel room. From then on, he texted us reminders of appointment times, the driver’s pick up time etc. Following the procedure, he ask us of our welfare and made sure we were safely back in our hotel room. The clinical team were equally professional and caring in their approach. In essence, the whole experience was painless. Our personal recommendations are as follows- MCAN may consider presenting a box of Turkish Delights as a token of appreciation! The other suggestion is that the customer may have experienced a sleepless night either because of post op pain, bleeding etc., they may feel unable to go for their breakfast in their hotel. Sometimes being bandaged around their head can cause them to feels embarrassed as it did for us. We thus missed our breakfast! Perhaps MCAN can negotiate with the hotel that a continental breakfast is served in their rooms. Our hotel was fine but not exactly to our liking as we would have preferred either the Marriott or the Hyatt. MCAN can allocate an amount for their guest’s stay in Istanbul so that the guest has the option of booking a hotel of their choice. MCAN can suggest hotels in Levante which is not only a peaceful and quite place, but also close to the clinic. All in all, a very professional company to work with.”

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Posted 5 years ago

Dear Arun, MCAN Health is pleased to hear that you are satisfied with our services. We will be evaluating your feedback regarding the breakfast and hotel issues with the related departments. Please do not hesitate to get in touch for any further inquiry. Kind Regards

Posted 5 years ago

“İ have had a great experience with Mcan,İ had 3 procedures while i was here,Hair Transplant,Full set of crowns & lipo/high def vaser,İm extremely happy with the professionalism from everyone & felt at ease as eveything ran very smoothly,Looking forward to see my results & already planning my next treatment for later in year with them,”

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Posted 5 years ago

Dear James, MCAN Health is pleased that you are satisfied with your service experience. Please do not hesitate to contact us for further inquiries and support. Best Regards

Posted 5 years ago

“ı had haır transplant of my frontal area. ı totally recommend thıs treatment to everyone. also ıt was nearly paınles. the only paın that ı felt was durıng the anesthesıa whıch was very small. ı lıked professıonalısm of mcan health and ı hope ı wıll get my haır back as ıt was before. thanks mcan health.”

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Posted 5 years ago

“Really helpful,detailed,and specific.”

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Posted 5 years ago

“With this clinic you can’t go wrong with a hair transplant. Explanations at the clinic (in my case done by Uejd) were done in clear English and pre- and post care were excellent!! The only thing that hurts during the procedure are the injections (anesthesia). If you can’t stand pain pay a 100 bucks extra. After the op you are given a shampoo and lotion. If you want you can buy “hair vitamins” and an “anti-itching” spray for about 30 usd each. I talked to other guys at the clinic who all had friends who had been to Mcan befor them. They all have great results, so I have zero doubts:)”

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Posted 6 years ago

“My MCAN review is 5 star because they were very helpful from the first point of contact answering every question I asked very quickly Everything went very well and I would give them a 10 of 10 for service !”

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Posted 6 years ago

“I had great experience with MCAN, Jonas & Upasana helped me through my liposuction surgery process, they were at my disposal whenever I needed them. I definitely will recommend MCAN HEALTH to my family & friends.”

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Posted 6 years ago

“I had a wonderful experience with the MCAN team. The entire journey starting with the enquiry/booking process from Australia to my surgery and post surgery was handled professionally and the team were superb. I was very nervous to come to a foreign country I have never visited and I must say the communication and support shown by staff members Meder and Upasana was exceptional and they made me feel comfortable. Dr Samet Hariri delivered the goods, I am extremely happy with the results of my Rhinoplasty. The Dr is honest in giving the advice to suit each individual and I couldn’t have asked for better recovery and results. I truly thank Upasana, Meder and Dr Hariri for my making my experience seamless. I highly recommend MCAN to all foreigners thinking of getting surgery in Turkey, you will not be disappointed.”

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Posted 6 years ago

“I had a great time with MCAN health. Everything went smoothly and I’m very pleased with my results following the cosmetic procedure I had done. Communication was simple and easy throughout. My Surgeon Dr Tolga Yaner was brilliant he listened to all of my needs and was patient and kind throughout. My clinic coordinator Jonas was very easy to communicate with and was always available if I needed to ask any questions. I also had a lovely assistant called Beyza who was there throughout the trip to assist me and translate if it was needed, she was a really lovely girl and made me smile throughout the whole process. Overall it was outstanding service and would highly recommended them to anyone hoping to get a cosmetic procedure done in Turkey.”

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Posted 6 years ago

“Great experience . Had a breast surgery and very happy with the service”

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Posted 6 years ago

“I would recommend mcan health to anyone. Very friendly and polite team who knows what they are doing. I can only give my opinion of my journey so far. My name is sanique I did my treatment on the 8th of May 2018. From the start they answered questions quickly. When I said I was nervous put me at ease by giving me information about my surgeon. Dr. Prof. Murat Turegun. When I arrive in Turkey contact was made immediately. Driver picked me up and to the hotel following day met everyone. They were all nice. Stayed 2 nights at hospital cause big procedure. But I was at the hotel after recovering. was in pain obviously but every day got a bit better. I came with a friend. The hotel was nydia hotel. The staff there was always ready to help. They went and purchase me a charger in their own time....now that customer service. Was in a double room that was really comfortable. I am now 5 days after doing breastvrefuction and lipo and so far so good.”

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Posted 6 years ago

“It was a really great experience overall. I landed in Istanbul and surprised to see that everything was organized so well including hotel, transportation, and the whole procedure. The guy who came to pick me from hotel was unable to speak properly well but my dr. mehmet Kartal was speaking english very well and was really confident and expericed in the his filed. He did all the pre examination before my breast implant surgery and made me feel good because I was a little bit nervous. After the surgery mcan took care all of the things till I back to my home country. it was a really amazing hospitability which I can't forget. I'd really like to recommend dr. mehmet kartal and mcan.”

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Posted 6 years ago

“I choose Mcan health after allot of research online & I'm so glad I did. I'm very happy with my results I had tummy tuck, 3 area lipo, muscle repair and breast uplift with 295 g implants. When arriving in Istanbul I was very nervous, however after meeting the team and Dr my nerves was put at ease. I felt that the Dr was confident in his work and my results show this. I couldn't be happier with how I look now. The nurses at the hospital were lovely they looked after me whenever I needed anything. Thankyou mcan for a delightful experience and I will be back for my rhinoplasty in the next few years!”

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Posted 7 years ago

Alana Clinic is rated 4.8 based on 338 reviews