McQueens Dairies Reviews

Name: McQueens Dairies
Address: 20 High Craighall Road, McQueens Dairies, Glasgow, Glasgow
Rating: 2.30

2.3 Rating 254 Reviews

31 %

of reviewers recommend McQueens Dairies

Company Reviews

Metrics

2.3

Based on 254 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fresh milk when I need no more carrying home from the shops the staff when you ring up are very friendly and helpful with any questions you need to know I am very happy with the company”

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Posted 9 months ago

“Love the milk in the glass bottles and when u phone up the staff are allways very polite and helpful”

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Posted 9 months ago

“I have absolutely no problems with this company. The free range eggs are absolutely delicious. There have been no issues with deliveries or billing. Every time I call up to customer services they are very pleasant and deal with my enquiry very quickly.”

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Posted 9 months ago

“Since I’ve started ordering my milk. Every single delivery has been on time, at 7am each time! Also, their customer services excellent. Thank you for brilliant service”

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Posted 9 months ago

“My experience so far with McQueens’ Dairies has been surprisingly exceptional. The sales representative who came to my door was polite and well-spoken, offering me a free trial, which I agreed to. We discussed options, and I decided on 2x1 litre glass bottles to be more environmentally friendly, arranged for delivery the following Tuesday. Great stuff. Tuesday arrived, and the bottles were delivered early in the morning. I left for work without thinking about them, so my wife collected them when she got home after dropping the kids off. I received a phone call just before 12 o’clock on Tuesday, but I didn't recognize the number. After Googling it, I found it was McQueens Dairies. I looked at their reviews and found some seriously concerning feedback, leading me to quickly conclude that I didn't want to proceed any further with their service. I didn't get a chance to call them until today (Friday of the same week), and I was expecting considerable hassle. I pressed number 4 on the automated system to reach cancellations, and after a short hold, I spoke with James. James was well-spoken and friendly. After verifying that everything had gone smoothly so far, he asked why I wanted to cancel. I explained that the concerning reviews, such as payments being taken twice or people being overcharged, made me hesitant to continue. James understood my concerns and informed me that some restructuring had taken place, so these issues should no longer occur. He offered an alternative payment method, where I could send payments directly to their bank account, with invoices generated weekly or monthly. However, I decided to proceed with the cancellation. James, while sad to hear this, didn't kick up any fuss and immediately processed the cancellation. I had received two more bottles today, which my McQueens Dairies account had been charged for, but James waived this charge as I wasn’t expecting the additional bottles. I didn’t even need to ask! If, in a couple of years, McQueens Dairies has improved and received more 5-star reviews, I’d be happy to sign up again given this positive experience. For now, though, I’ll be giving it a miss.”

McQueens Dairies 5 star review on 14th June 2024

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Posted 10 months ago

“We are very happy with our milk and egg deliveries thanks”

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Posted 10 months ago

“Great company never have had any issues with the driver/ deliver..they ring my bell if they see my lights on . (By my request) The driver we have is first class and very polite .even gives a wave leaving my drive way ...not like my previous supplier ... constant call . Either no delivery or it was wrong, . Can't recommend MCQUEENS HIGH ENOUGH!!”

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Posted 10 months ago

“Always happy with quality of the milk. First class staff, always helpful.”

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Posted 10 months ago

“This company is really good to deal with. The product is great, they're reliable and easy to contact. Staff are always helpful and efficient. I'd happily recommend them to anyone.”

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Posted 1 year ago

“McQueen have been brilliant. I’ve changed my order a few times and its never been a problem. My deliveries have always been made when stated. Great customer service. Very happy with them, extremely convenient and reliable.”

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Posted 1 year ago

“McQueen's Dairies Edinburgh are a fantastic company that I have been using a good 3 years or more . From the get go I have no problems with the service and the administration has been great also . I am over the moon with the products I receive . The eggs are a taste sensation and I thoroughly recommend this Dairy . Delivery 🚚 never a problem .”

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Posted 1 year ago

“This company have a wonderful service . The office staff are so helpful and friendly . I have had zero problem with the company and my delivery is perfect . Thanks to the delivery driver and the delivery milk man . I thoroughly recommend that you try it . Prices are reasonable . Eggs 🥚 are gorgeous !”

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Posted 1 year ago

“Milk on doorstep when I got up this morning, I called to arrange payment and lady I spoke to was very nice .”

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Posted 1 year ago

“I spoke to a very pleasant patient and helpful member of staff today called John in changing an order. The service from this company is first class. So convenient to have milk delivered rather than carrying it from a supermarket.”

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Posted 1 year ago

“Excellent service we get 4 pints of bottled milk every week without any problems even during the storms. Customer service always helpful.”

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Posted 1 year ago

“Very good service,milk on doorstep when one rises on Monday morning. The help online is also very helpful. Recommend this service.”

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Posted 1 year ago

“So far so good!”

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Posted 1 year ago

“Always on time and fresh, good prices”

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Posted 1 year ago

“I've been getting milk eggs and orange juice delivered every week for a few years now the products are always fresh milk is delicious and the service is amazing. I can't recommend McQueen's enough if you want fresh products delivered to your door at reasonable prices then give it a try you will not be disappointed.Thankyou McQueen's”

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Posted 1 year ago

“Great service. Good dairy products. Unfortunately due to cost of living I have had to cancel my orders and purchase in bulk that I can freeze. I might go back to them if cost of living balances out. All the best and thank you for 4 years delivery of my dairy products.”

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Posted 1 year ago

McQueens Dairies is rated 2.3 based on 254 reviews