Me and My Glass Reviews

Name: Me and My Glass
Address: The Old Drill Hall 10 Arnot Hill Road, Arnold, NOTTINGHAM, Nottinghamshire
Rating: 4.66

4.7 Rating 475 Reviews

93 %

of reviewers recommend Me and My Glass

Company Reviews

Questions

Metrics

4.7

Based on 475 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

Visit Website

Phone:

0330 043 6803

Email:

admin@meandmyglass.co.uk

Location:

The Old Drill Hall 10 Arnot Hill Road,
Arnold,
NOTTINGHAM
Nottinghamshire
NG5 6LJ

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Me and My Glass 4 star review on 19th March 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service from Me and My Glass for a replacement patio table top. The website was easy to use, with confirmation of my order details. The glass was delivered at the early end of the estimate by a specialist fragile goods handler. John kept me informed from start to finish. The final product looks great.”

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Posted 1 year ago

“Excellent service. Glass cut perfectly to size, prompt delivery, securely sealed and protected.”

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Posted 3 days ago

“Very professional”

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Posted 5 days ago

“Very happy with service and how the product was packed 😊”

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Posted 1 week ago

“Happy with the service. Had to reorder as broke when fitting.”

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Posted 2 weeks ago

“Glass arrived promptly. Packing was superb Easy to use website”

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Posted 2 weeks ago

“Order arrived but was the wrong specification (wrong size, thickness etc). Customer service absolutely awful; slow, incompetent (didn't read emails correctly and asked questions that the emails had already answered). Took many weekly emails chasing for a refund. Eventually received the refund after months of chasing. If the measure of a company is how they deal with issues then MeAndMyGlass should be avoided at all costs.”

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Posted 3 weeks ago

“It was nice and shiny and new 🫡”

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Posted 1 month ago

“Ordered replacement glass table top for outside garden table 17th Feb and arrived 18th March (under 1m squared) Well packaged and made to specification requested. Rounded edges not as rounded as I would have liked but glass fits the table and now usable again so overall satisfied. Lack of emails advising of dispatch and delivery meant the order turned up on a random day without warning (thankfully I was in). No delivery note in the package either which was confusing as the item had been sent from "Kitchen Splashbacks Ltd" according to the courier sticker when ordered from " Me and My Glass Ltd"?? Improvement in comms would mean a 5 star review.”

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Posted 1 month ago

“Never answer the phone called over 20 times not responding to emails asking for updates on delivery when I did get through was told I’ll sort that out and email you back guess what no email again told delivery 2 to 3 weeks been 3 weeks and still nothing won’t be using them again”

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Posted 1 month ago

“Quality product very well packaged and delivered within a few days . The size was cut to perfection and fits perfectly.”

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Posted 1 month ago

“Delivered on time. Glass was packed really well..Fits perfect 👌”

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Posted 1 month ago

“Easy site. Quick service. Great packaging. Recommended.”

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Posted 1 month ago

“Excellent service”

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Posted 1 month ago

“Incredibly unprofessional when it comes to customer service. No replies to emails, no callbacks, no follow-ups. They were happy to take our money, and it all went downhill from there. We’ve run into massive delays due to them and I would urge you not to order from here.”

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Posted 1 month ago

“Easy to order prompt delivery and good value quality product.”

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Posted 2 months ago

“Very easy to order fast service and delivery very proffesional product all edges were smooth and bevelled.”

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Posted 2 months ago

“Quick turnaround and delivery time was perfect as I live on a boat and it was sent to a place I was working in for 2 days only… well packaged …. Only problem was I entered the wrong measurements so my glass was fit only for a dolls house wood burner …. But that was my fault not theirs!”

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Posted 2 months ago

“Service was prompt and efficient, glass was perfect highly recommend.”

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Posted 2 months ago

“Glass arrived quickly and fits perfectly. Very happy with product”

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Posted 2 months ago

“Quick, efficient service”

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Posted 2 months ago

Me and My Glass is rated 4.7 based on 475 reviews