Me and My Glass Reviews

Name: Me and My Glass
Address: The Old Drill Hall 10 Arnot Hill Road, Arnold, NOTTINGHAM, Nottinghamshire
Rating: 4.66

4.7 Rating 475 Reviews

93 %

of reviewers recommend Me and My Glass

Company Reviews

Questions

Metrics

4.7

Based on 475 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

Visit Website

Phone:

0330 043 6803

Email:

admin@meandmyglass.co.uk

Location:

The Old Drill Hall 10 Arnot Hill Road,
Arnold,
NOTTINGHAM
Nottinghamshire
NG5 6LJ

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Me and My Glass 4 star review on 19th March 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Packaged carefully, quality glass, very pleased.”

Helpful Report

Posted 2 months ago

“I ordered from this company over two weeks ago and have not received my order. I have contacted them through their website, email, and voicemail (they dont answer the phone). They are not responding to any form of communication. They have sent a receipt of payment but not a tracking number for the item.”

Helpful Report

Posted 2 months ago

“Shocking customer service, still waiting for delivery, and NO response to email or telephone contact.”

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Posted 2 months ago

“I ordered 4 radiator covers. 3 are the wrong size. The bars to hold them to the rads fell of when the glue got hot. Still arguing over collection for faulty goods and refund. Unfortunately this see.s to fall on deaf ears as no one knows what they are doing. Their customers service is non existence and sucks”

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Posted 2 months ago

“Very fast and perfect fit. Cheers!”

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Posted 2 months ago

“I would like to Congratulate My Glass Durban. I dealt with Lefty .. his service wad beyond excellent and efficient, well done, keep up the good work 👏 Your efforts Wil be rewarded.”

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Posted 2 months ago

“Glass cut to exact size, very well packaged and delivered on time”

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Posted 2 months ago

“Very well packaged delivered on time, glass was cut millimete perfect, perfectly packaged and delivered on time”

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Posted 2 months ago

“good and efficient service”

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Posted 3 months ago

“Good clear instructions for ordering and delivery. Quality of glass good”

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Posted 3 months ago

“Terrible Experience – Avoid This Company I ordered a glass tabletop from this company four to five months ago, and the entire process has been a nightmare. Despite providing the correct measurements, the tabletop arrived in the wrong size and color. After reporting the issue, I was told it would be replaced, but this never happened. At first, they responded to emails and asked me to double-check the details, but after a while, they stopped replying altogether. Their customer service is shocking—absolutely no accountability or professionalism. It’s clear they are not manufacturers but likely just reselling products with no quality control. The time and energy I’ve spent trying to resolve this have been wasted. I’m reporting them to Trading Standards because their practices feel like a scam. Save yourself the headache—stay far away from this company.”

Helpful Report

Posted 3 months ago

“Ordered replacement glass for wood burner stove. Product arrived well packed and speedily. Fitted the wood burner perfectly.”

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Posted 3 months ago

“A great service. Easy to order. Delivery was brilliant and came earlier than stated. Glass was packaged great. Would recommend them to anyone and will always use from now on.”

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Posted 3 months ago

“Great service,good communication, great product delivered to my home.”

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Posted 3 months ago

“We were extremely DISAPPOINTED with me and my glass. We ordered a piece of glass on 9th December. After many many e mails and phone calls on the 10th Jan we were told they couldn’t do. RECOMMEND YOU AVOID this firm. COMMUNICATION SKILLS NIL”

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Posted 3 months ago

“Ordered new glass for wood 🪵 burner. Website very user friendly, order placed & delivered within 3 working days as advertised. Packed very well. Very happy with product & service .”

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Posted 3 months ago

“I've used this chap a few times over the years and never had a problem..Great service. CX”

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Posted 3 months ago

“The glass has now arrived. And looks ok,, yet to try it out.thank you”

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Posted 3 months ago

“Fantastic service- would 100% recommend. Ordered a few days before Christmas and it arrived in time- thank you”

Helpful Report

Posted 3 months ago

“Quick easy spot on delivery.”

Helpful Report

Posted 3 months ago

Me and My Glass is rated 4.7 based on 475 reviews