MedMinder Reviews

Name: MedMinder
Address: 30 Wexford St, Needham
Rating: 4.48

4.5 Rating 86 Reviews

84 %

of reviewers recommend MedMinder

Company Reviews

Product Reviews

Questions

Visit Website

Phone:

3397774887

Email:

krish.velmurugan@medminder.com

Location:

30 Wexford St
Needham
02494

Write Your review

Tell us how MedMinder made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wonderful product - has kept my mother independent! Medminder staff are all very knowledgeable, helpful and ACCESSIBLE when you call as well! Terrific customer service!”

Helpful Report

Posted 4 years ago

“Our family has been very pleased with Med Minder. The customer support is outstanding. It’s been very helpful to customize the Med Minder settings/reminders to meet our mother’s needs. We truly believe this has been very beneficial to our mom’s medication management.”

Helpful Report

Posted 4 years ago

“We use the box to help my mother take her meds at the correct time and only the correct meds at the correct time and the box does its job admirably. AMAZING customer service, I always get a human quickly. One thing that is a problem is that often the system will send me a warning that's not in sync with the actual box, so it'll tell me on Sunday morning that the Tues. eve cup has been taken out, when it has not. Previous versions didn't account for daylight savings, but they since upgraded our model and I think that's corrected the problem. I do have to fill it every week and have yet to find a pharmacist who knows how to do a whole tray refill, but I live in a smaller rural town. City dwellers may have more luck.”

Helpful Report

Posted 4 years ago

“The MedMinder pill box has been a lifesaver for my mother. Now she can live in her house alone and we do not have to worry about her mixing up her pills any longer. I had hired someone just to go in and give her the morning pills. Now that extra cost is gone. It is a great product.”

Helpful Report

Posted 4 years ago

“Medminder has been a very reliable resource to ensure my mother takes her medications properly and timely. Medminder staff have been responsive to our needs when changing medication dosage and responding when my mother presses her emergency button to ask to help. Courier delivery of monthly trays is also reliable. The online history and management tool is easy to use. Medminder has made our lives much easier!”

Helpful Report

Posted 4 years ago

“We ordered the MedMinder John. Product received quickly and in good order. Instructions were clear. Website is easy to use. Notifications come in accurately and on schedule.”

Helpful Report

Posted 4 years ago

“Medminder is a true LIFESAVER!!! The customer service is exceptional and I recommend Medminder to everyone! It is FANTASTIC! Thank you Medminder!”

Helpful Report

Posted 4 years ago

“Using this for my Dad has given us peace of mind knowing he is getting his medication on a daily basis. We are having issues with the sound volume since receiving his updated machine several months ago. Is there a way to fix this? It would be helpful to him to hear the womans voice.”

Helpful Report

Posted 4 years ago

“This device and company changes our lives in so many ways. Previously we paid a caretaker to show up daily at my mothers home to give accurate medication . This box is a game changer for her and us . I tell everyone I know about Medminder. The support team always calmly and swiftly handles any questions or issues if they ever occur I have never been disappointed in this awesome system . I don’t know what we would do without it I highly recommend”

Helpful Report

Posted 4 years ago

“Literally a lifesaver! I was notified that my inlaw's meds weren't taken. I called, but no answer. I drove to the house to find an acute medical emergency! Thank you medminder!!!!”

Helpful Report

Posted 4 years ago

“Good product and good support service that have enabled my mother to remain in her own home with caregivers for years.”

Helpful Report

Posted 4 years ago

“Hi. I’m very happy that I have switched to Medminder. However I frequently receive reminder calls even if I took my medication already.”

Helpful Report

Posted 4 years ago

“Have used MedMinder for my parents for several years. Recently our units needed to be replaced due to a software upgrade. New units do not function correctly with personal greetings which we used on original units. Overall system is good, but new upgrade is disappointing.”

Helpful Report

Posted 4 years ago

We appreciate you raising our attention to this matter. We hope you understand that your experience was not up to standards. We would appreciate an opportunity to further speak with you. Please reach our Customer Success Manager at 888-633-6463 so we can help solve this situation.

Posted 4 years ago

“Product is a great concept, but quality and reliability of productis lacking. Customer support is limited in their abilty to fix issues that are inherint to the design. Too bad the company doesn't utilize customers for product improvement feedback. This could be a great product.”

Helpful Report

Posted 4 years ago

We appreciate you raising our attention to these issues. We also hope you understand that your experience was not up to standards. We would appreciate an opportunity to further speak with you. Please reach our Technical Support or Customer Success Manager at 888-633-6463.

Posted 4 years ago

“This service has been very helpful for us.”

Helpful Report

Posted 4 years ago

“Always very helpful when I call.”

Helpful Report

Posted 4 years ago

“Always helpful, always responsive when we've had a need.”

Helpful Report

Posted 4 years ago

“Friendly staff, dependable delivery and all the staff are professional”

Helpful Report

Posted 4 years ago

“Medminder has been a lifesaver for me taking care of my mom as she has been aging! While there have been technical issues, those have been solved with a quick phone call to Sandy and patience on my end.”

Helpful Report

Posted 4 years ago

“Medminder has been a game changer in keeping my family member on a proper schedule for taking their medicines.”

Helpful Report

Posted 4 years ago

MedMinder is rated 4.5 based on 86 reviews