Merchbar Reviews

Name: Merchbar
Rating: 1.31

1.3 Rating 395 Reviews

6 %

of reviewers recommend Merchbar

Company Reviews

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Metrics

1.3

Based on 395 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 11%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Merchbar 1 star review on 26th January 2025

Anonymous

Merchbar 1 star review on 7th January 2025

Audiel Limon

Merchbar 1 star review on 29th November 2024

Brian DeVille

Merchbar 1 star review on 24th October 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely useless. I have ordered what I thought was a limited edition vinyl which is why I couldn't find it anywhere else through their link on Spotify and it looks like I won't be getting it. I am really annoyed.”

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Posted 4 years ago

“I ordered , a pair of "5 Seconds of Summer "pajamas ,over a Month ago and every time I email them ,they keep saying they have to check ,with warenhouse.......I have had it!! I will never shop with them again ,and I am passing the word to all my friends.”

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Posted 4 years ago

“I ordered 2 band shirts in September and still haven't gotten them. There is no contact number just email. I have emailed them and they answered they are looking into this. I want my money back. Don't buy from them.”

Helpful Report

Posted 4 years ago

“Shocking customer service! Every line of contact seems like an auto response. I won't be shopping here again.”

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Posted 4 years ago

“I ordered a $50 hoodie on Sept. 22 and it still hasn't arrived. Whenever I check the product on the website, the estimated delivery date keeps changing around 5 days from the previous date.”

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Posted 4 years ago

“The tote bag i order awhile back. Never Gonna give you up. The bag shrink so bad after i washed it. i threw it away. very disappointed ☹️ money 💴 i wasted”

Helpful Report

Posted 4 years ago

“The cancled one of my orders after I had paid and then messed up the shipping of the other meaning its already over 30 days late and now they say I should email them if it hasnt arrived by 31 December. They also lied and said my package ws in transit when infact it had been shipped back to them in the US.”

Helpful Report

Posted 4 years ago

“i ordere a 7inch watermelon sugar vinyl and they neve informed me about the delay on the shipping which the official page posted everywhere. when i ask them they always just tell me “they have to wait for their warehouse supplier” what freaking warehouse?! they have to work together with the official shop to provide these copies but they never mentioned that in a single email”

Helpful Report

Posted 4 years ago

“Paid $60 total for a plain printed shirt because I wanted to support my fave band despite the extortionate price for a basic cotton shirt. On top of high prices you can't even combine postage for multiple products so you're easily forking out over $100 for 2 basic items. The quality of the shirt itself can't be faulted but it took over TWO MONTHS to arrive with no tracking number provided when it was handed over from UPS to Aus post. At least my shirt actually got here eventually unlike some others on here who paid hundreds for some pieces of cotton they never received. Poor form merchbar.”

Helpful Report

Posted 4 years ago

“I have been waiting for a t-shirts I ordered for over 3 months. I keep getting the exact same response when I e-mail them. Just copy and paste I guess. I asked for my money back, but they kust keep postponing the delivery date!”

Helpful Report

Posted 4 years ago

“if i knew id have to pay a 12 pound import tax for a t shirt that probably cost them 2pounds i wouldnt have bothered im not paying the import tax so hm customs can keep it or send it back an awful company ive lost my money real pricks”

Helpful Report

Posted 4 years ago

“These guys are absolute trash and complete scammers. I ordered a Bone Thugs Eternal Hoodie from them for $44 plus tax back on 7/15/2020. It’s 8/30/2020 and they’ve just sent emails over and over saying they’re “still waiting to hear back from their warehouse”. I hate thieves. These guys are doo doo water thieves. Asked for my money back and they literally said they have to hear back from their warehouse to cancel the order. How are they in business? I strongly will for them to go out of business.”

Helpful Report

Posted 4 years ago

“I ordered a northlane t-shirt and it hsnt arrived after 10 days, and the tracking number they gave doesnt even exist according to auspost, i cant seem to get in touch with them either, feels like a scam company”

Helpful Report

Posted 4 years ago

“Ordered a Motor city madman hoodie with Ted Nugent shredding and didn’t even get it. You would think that’s just plain robbery.”

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Posted 4 years ago

“I’ve ordered 2 shirts from here & both times they’ve never sent on time & won’t email me back about why they can’t give me a delivery date. 5-7 days or 5-7 months if I wanted China merch I should’ve went to AliExpress instead.”

Helpful Report

Posted 4 years ago

“This appears to be a scam company - DO NOT EVER ORDER ANYTHING - my son ordered in April and no sign of anything. He e-mailed and they fobbed him off with nonsense. Company must be doing well as they take money and do not supply goods ! My 12 year old son has been robbed !”

Helpful Report

Posted 4 years ago

“Ordered a digital download and cd on July 17th and have received it. Actually it hasn't even been shipped. I will never order anything from this website again. Basically I'm taking this as a loss. It's upsetting because I really wanted it.”

Helpful Report

Posted 4 years ago

“They are selling terrible quality products! After I received my T-shirt before wearing them I decided to wash it (single piece with cold water). And what I saw after that was shocking! All logo had black marks (yeah t-shirt was black color) and from XL it become XXXL size. Oh and by the way label on the back was cut off. WHY? So they suggested me 5$ discount for next product. THANK YOU NO!!!!!!!!!!! Please avoid this shitty company.”

Merchbar 1 star review on 6th August 2020

Helpful Report

Posted 4 years ago

“I ordered a 4 T-shirts and I received the first three in about a week and the last shirt took almost a month to receive and when I did finally get it the Extra large fit like a medium-size so I sent it back with a note enclosed (since they have no phone number) almost month ago for an exchange. Never received my shirt so merchbar.com took me for$25.00. That is the last time I do business with them.”

Helpful Report

Posted 4 years ago

“Worst E-Commerce Experience of My Life Ordered a hoodie for my girlfriend as a birthday gift. I ordered the package April 8th and her birthday is June 24th, figured 2 and a half month would be enough for the package to arrive. I live in Sweden and frequently order packages from the U.S, standard delivery time is 3-4 weeks. The shipping time was very long and although I could "track" my package, it seemed to be still forever. I wrote to the customer service a few times and always got the response that Covid-19 was the reason of the delay and it should arrive soon. Meanwhile I had ordered other packages from the U.S, that did arrive much faster. I received the package on July 6th and had to buy another gift for my girlfriend as the original one didn't arrive in time. After spending 50$ on the hoodie, 20$ on shipping and almost another 20$ on custom charges, I can see that the hoodie I've received isn't in new condition. The item seemed to have been washed faulty and the text on the front was smudged. When contacting their customer service about this issue, I did not receive a response. I am deeply disappointed with my shopping experience.”

Merchbar 1 star review on 20th July 2020

Helpful Report

Posted 4 years ago

Merchbar is rated 1.3 based on 395 reviews