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mFortune Casino Reviews

2.6 Rating 304 Reviews
43 %
of reviewers recommend mFortune Casino
2.6
Based on 304 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Telephone, Live Chat, Email
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Phone:

01384880842

Email:

support@mfortune.co.uk

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Terms and conditions aren't correct it says withdrawals will take 3-4 working days that has lapsed so I got in touch I have to wait another 1-2 days for admin to sort and 3-5 working days to reach my bank account,if I hadn't contacted them I would never have got my money on saying that IV not got it yet!!
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Posted 5 years ago
Won £50 withdrew it then i had to contact them 3 days after for them to say theyve took the £50 because i have another account with them which i havent. I asked for information about the other account which they couldnt give me because i couldnt pass the security questions because the account isnt mine but they said if i deposit il beable to take my future winnings jokers !
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Posted 5 years ago
Beginning August 2019 mfortune started wagering requirements on their bonus payments. This means if you win any money with any bonus cash they give you it's impossible to withdraw it. Used to love this site but terrible now!
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Posted 5 years ago
Amazing service always get my winnings within 6-7 days!
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Posted 5 years ago
DO NOT USE THIS APP! You are only able to deposit off free spins or by card in which you have to verify yourself. BUT if you have ever deposited by phone bill and have not got phone verification access you will not get your money. they want you to send even more documentation which most people wont have. so all money i have put in i cannot get back. this app is a SCAM! i would avoid this like the plague!
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Posted 5 years ago
WHAT A JOKE this site is!!! When I had my first win of £40 I had to provide documentation to prove phone bill in my name, which I did.Won £190 on Monday 3rd June. Today, Thursday they requested more ID, proof of phone bill in my name, proof of payment of last bill, proof of debit card used to pay bill. Now I am told that they cannot pay my winnings because my last phone bill had a date and proof of payment for 28thMay. Because my last deposit was 6 th June (which is not even the date I won) they need to see proof I pay June’s bill!!!! For heavens sake. Absolutely ridiculous beyond words. My next phone bill payment date is 30th June. 6 days into having paid a bill they need to make sure I’m not in debt???? Derr I’m not in debt as my bill is up to date!!! I asked about terms and conditions. “Oh yes” said a confident advisor. I asked where it says for those using phone bill to pay does it say you need this proof. Having already during my phone call been put on hold for 3 times at my expense, I asked could they not ring me back? “Oh yes, we will in 10 mins “ 2 hours later, no call back, no link sent for T & C. When I said , well 190 would be going to pay my phone bill he had the audacity to tell me they don’t advise that. My reply, what business is it of his what I spend or how I spend my money!!!! . There are numerous review sites for this company and more bad reviews than good. Wonder why my expectations of a reply will start with, “we are sorry to hear “ ????? Look at previous replies and then work out if there is ever a positive outcome!!!!!
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Posted 5 years ago
i like it..really Interesting.
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Posted 5 years ago
Full on scams don’t believe what people say about that it’s a good site probably the people who work for them .
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Posted 5 years ago
Had no problems.with pay outs after I gave them all my details
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Posted 5 years ago
this is the worst site iv been on still waiting on my money from January. everytime i try and contact them they want i.d or proof of address its a joke. don't use this site
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Posted 5 years ago
What can I say other than wish I’d have read reviews on here then I wouldn’t have gone through same thing site is a load of poo
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Posted 5 years ago
Will attempt to prevent you withdrawing your winnings by any means possible. The same goes for their sister site 'Cashmo' - Avoid and stick to reputable gambling sites and always research a new site before putting any money in.
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Posted 5 years ago
I have a total of £208 in my balance from august 2018 an still haven't got my winnings ive never heard of this anywhere else
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Posted 5 years ago
Disgusting don't trust them they don't pay
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Posted 5 years ago
Disgusting company who doesn't pay out! scamming coward scum.
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Posted 5 years ago
Absolute robbing arseholes no wonder no one has heard of them pure rip offs
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Posted 5 years ago
Total rip off dont pay your winnings, scam, they are criminals and should be stopped, dont waste your time on them
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Posted 5 years ago
Played on mforturne for awhile until they asked me for Id which I thought what for they said they need it to pay me my winnings but still haven't received it.iam am not working as IAM terminal lung cancer patient and was going on there to win money for cancer treatment.so keep sending I'd and phoneing has made me stressed so I have bothers trying again the site it a scam Everytime I spoke to someone they kept saying they didn't receive it or it was blurry.i would not use it again and Ian still waiting for the money they owe me not good scammers scammers scammers
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Posted 5 years ago
Same as other experiences they are happy for me to spend money and play in their casino but ask for ID on every withdrawal. Send you a text to contact them about your winnings then you have to pass security check on the phone asked me what the last spin I did was. I got the answer wrong wouldn't deal with me. Contacted via email wanted a screenshot of my PayPal account, wanted to see my credit card and wanted ID.
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Posted 5 years ago
I am a member of many a casino like many of yourselves but I have never experienced such a bad withdrawal process every time you send I'd there's a problem, first they phoned me back, to blurry, that's because there app you use to take photo doesn't take the picture right it auto zooms in too much, so sent it by email, nope no good please can you send another form of I'd, ok once again I did, never heard any more after a while so I phoned, they said they never received so can you send again, so again I sent it, then I get a email saying thanks but can you verify who I am do they can access my account, I send them sensitive verification through my registered email and they want ME??? To verify who I am, I have never witnessed an absolute shower of verification process on any other site as bad as this! That make it slow hard and painful holing you just get Fed up with it all and end up just playing out your winnings, but take your money real quick no questions asked. I WOULD STRONGLY RECOMEND STAYING AWAY FROM THESE AND THERE OTHER SISTER SITES
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Posted 6 years ago
mFortune Casino is rated 2.6 based on 304 reviews