MGI Golf Inc Reviews

Name: MGI Golf Inc
Address: 3702, Las Vegas Boulevard North, 3702, Las Vegas Boulevard North, Las Vegas
Rating: 4.34

4.3 Rating 1,266 Reviews

82 %

of reviewers recommend MGI Golf Inc

4.3

Based on 1,266 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

MGI Golf Inc 5 star review on 5th March 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love MGI, their buggies are the best around.”

Helpful Report

Posted 8 months ago

“The part was $16 which I could justify - I suppose. The clip should not have broken in the first place. I leave the remote clipped in the umbrella holder when I go to the green. When I went to retrieve it it simply popped off. The shipping was $17 for a bubble pak envelope - completely a rip-off!!!!!!”

Helpful Report

Posted 8 months ago

“I’ve reviewed MGI before. Great buggies… but very average extendable umbrellas.”

Helpful Report

Posted 8 months ago

“MGI Golf is an outstanding company that truly stands out in the world of golf equipment. Their innovative designs and high-quality products, like the MGI AI Navigator GPS+ electric golf push cart, showcase their commitment. Overall, MGI Golf provides a fantastic experience for golfers like me, making the game more enjoyable and convenient.”

Helpful Report

Posted 8 months ago

“Customer service is virtually non-existent. Over a number of weeks I sent a number of emails requesting assistance first diagnosing the problem with my zip 5 then after I found the problem without help from MGI golf I sent emails requesting guidance on the correct replacement part. Emails went unanswered and the phone numbers indicated on the website did not work, continuously got a message "you have selected an invalid option" when the only options are number 1 or number 2. I ordered a gearbox described as appropriate on your website for the x3 or later models while a gearbox for the x5 is not an option on the gearbox page of GCI Golf.com. In the last year I have had to replace two MGI gearboxes, the quality of MGI gearboxes is poor. The chat option is totally inadequate and continually shows that no one is available to communicate with.”

Helpful Report

Posted 8 months ago

“Good equipment fast and easy to get parts if needed.”

Helpful Report

Posted 8 months ago

“Good brand”

Helpful Report

Posted 9 months ago

“Easy to order, shipping was prompt and packaging allowed for pretty easy set up. The accessories seem a bit expensive for what you get, but otherwise MGI is great to deal with.”

Helpful Report

Posted 9 months ago

“I really like my electric cart, but it did not come with a seat, so I ordered one from your website. When you click on the seat (in accessories), the seat photo does not show the horizontal mounting tubes, and the first photo I clicked on demonstrating the seat installed on a cart, shows it on a ZIP Navigator model, the model I purchased, (though it is impossible to see the horizontal mounting tube on that photo). On your webpage, the box titled "Caddy model" autopopulates "Ai series", but I never noticed that I had to change it because the series of photos I saw on that page made me think I had the correct seat. I suggest you change this website page and make it clear that the seats are different for the different models by changing the title "Caddy model" to "Choose model", and make it impossible to click "add to cart" until a model is chosen. I also suggest that you change the photos of the caddies with seats so they clearly show the different mounting tubes on the different models. I realize the error is mine, but my only defense is that I am 71 years old and not nearly as familiar with online ordering as younger generations. I was shocked to find out how much it cost to return the seat, so the combination of my return shipping, plus the cost of your shipping to receive the original seat plus the cost to ship the correct seat when it is in stock will nearly double the cost of the seat. I am very disappointed, but at my age, in the heat of summer, I definitely need the seat to permit me to walk and get the exercise. I do not want to have to resort to riding in carts.”

Helpful Report

Posted 9 months ago

“I am not sure if the bag grips on the buggy are too far apart or if my Callaway bag is too short but the plastic block supplied by MGI and installed on mu ZipX3 solves the problem and I can throw away the block of wood I previously used.”

Helpful Report

Posted 9 months ago

“MGI seems to be a great company, as far as I know at this point. I love all the products I have purchased so far. Everything so far is well made, and continues to give me good service. I haven't had any reason to contact the company, so I can't speak to the customer service at this point. That alone tells me they are a good company to deal with.”

Helpful Report

Posted 9 months ago

“Very easy to deal with great company make fantastic products”

Helpful Report

Posted 9 months ago

“Always a postive experience purchasing from MGI”

Helpful Report

Posted 9 months ago

“Available accessories is very limited.”

Helpful Report

Posted 9 months ago

“Very responsive to your needs.”

Helpful Report

Posted 9 months ago

“I am not impressed with their US service options. They are limited and not conveneintly located. On top of this their customer service department leaves something to be desired, as they don't always answer the phone and can take days if ever to get back to you.”

Helpful Report

Posted 9 months ago

“I have had my zip navigator golf buggy for 4 years, its a fantastic product, that has made the game of golf so much easier.”

Helpful Report

Posted 9 months ago

“Very helpful on parts line with good shipment / delivery time. I needed to replace and update my 12.5 axle. It was explained how to renew with 15mm axle and wheels including bracket changes. Great to deal with.”

Helpful Report

Posted 9 months ago

“Product is great, getting service is a chore.”

Helpful Report

Posted 9 months ago

“Good advice to change it, but I didn’t need the gearbox and axle assembly after a butt drive into a creek.😖 Removed original, inspected, left open to dry, reassembled and reinstalled. Over 50 miles after creek incident without any issues.”

Helpful Report

Posted 9 months ago

MGI Golf Inc is rated 4.3 based on 1,266 reviews