MGI Golf Inc Reviews

Name: MGI Golf Inc
Address: 3702, Las Vegas Boulevard North, Las Vegas
Rating: 4.32

4.3 Rating 1,147 Reviews

82 %

of reviewers recommend MGI Golf Inc

4.3

Based on 1,147 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

MGI Golf Inc 5 star review on 5th March 2024

Anonymous

Anonymous // 01/01/2019

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“Difficult to get technical support.”

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Posted 11 months ago

“I needed a new battery as the prongs for the plugin were broken. The service representative was friendly and asked if I would send a picture of the plugin to their email address. They promptly sent me a new battery. Their service is excellent!”

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Posted 11 months ago

“Only 4 stars because I feel some technical innovation could improve your products. I have owned a Navigator for 4.5 years and in that time it has travelled 2300kms and I have had to replace the remote device and the battery charger. Both of which failed. The remote mechanically, and the charger electrically. Still, I am very happy with my buggy.”

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Posted 11 months ago

“Love the cooler bag and scorecard holder. Most of all I love my new MGI cart.”

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Posted 11 months ago

“Remote control buggy great but buy the all terrain model it is more stable on uneven surfaces mine easily tips over”

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Posted 11 months ago

“I had to buy this item because my previous lower bag strap broke after just 10 months of use the old connectors were bits of plastic that broke very easily. i have seen this on a number of other mgi buggies at my golf club This new strap has different connectors which appear to be more solid and robust so I hope will last longer”

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Posted 11 months ago

“Ordering of spare parts is straight forward and easy with quick delivery”

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Posted 11 months ago

“Remote control works fine but more than $200 for a bit of plastic is an obscene price to pay. You have us over a Barrel because without the remote, the buggy is just a simple motorised cart with $1000 less.”

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Posted 11 months ago

“The delivery of the battery was remarkably swift, only a couple of days after purchase. Unfortunately I could not install the battery after multiple attempts. I requested a short video, which was accomplished very quickly, thank you. Unfortunately the video didn't really help, it simply confirmed the procedure I was already using. The problem seemed to be with the port on the circuit board. I ultimately ordered a replacement remote, which again arrived remarkably fast. It works just as the original included with my purchase of the Zip Navigator.”

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Posted 11 months ago

“Best electric trolley on the market. Have 330 miles on it this summer alone. No issues.”

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Posted 1 year ago

“Great service center, kudos to Erica(?)”

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Posted 1 year ago

“Delivery was fine The cost of replacing a small simple remote was very expensive”

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Posted 1 year ago

“Takes to long to get a response for service”

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Posted 1 year ago

“best electric cart and bag combination on the market...wish you would have included the seat ..$95 is a little high for an accessory”

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Posted 1 year ago

“Very much like the Navigator AT cart and lite play golf bag, have recommended both to many friends.”

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Posted 1 year ago

“The MGI Zip Navigator AT series from Costco is an outstanding buy. It is very well built and it is also very stable on sideslopes... as long as you don't get careless and go too fast. I highly recommend this product.”

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Posted 1 year ago

“Very pleasant to deal with”

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Posted 1 year ago

“MGI products are great! Contacting them via email, however, did not work out so well. Got no response for several days on this service issue of needing a replacement charger. When I tried via chat, I got a quick answer.”

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Posted 1 year ago

“Service was excellent”

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Posted 1 year ago

“My feeling and experiences of MGI generally good.”

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Posted 1 year ago

MGI Golf Inc is rated 4.3 based on 1,147 reviews