MGI Golf Inc Reviews

Name: MGI Golf Inc
Address: 3702, Las Vegas Boulevard North, 3702, Las Vegas Boulevard North, Las Vegas
Rating: 4.33

4.3 Rating 1,261 Reviews

82 %

of reviewers recommend MGI Golf Inc

4.3

Based on 1,261 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Assessories are not the best and the navigator unit is a little heavy”

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Posted 3 days ago

“MGI Golf is a quality company that supports it's products”

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Posted 3 days ago

“Received item promptly, however, does not fit my cart. Have emailed several times and gotten no response in regards to getting a replacement or what can I do to fix the situation?”

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Posted 4 days ago

“I like the cart but the attachedments are not well built.”

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Posted 1 week ago

“You charge much to much for shipping on small items. The shipping cost was 1.7 times the product cost”

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Posted 2 weeks ago

“the box containing the part was poorly packed and if you look at the attached photo, you will notice that the part had broken through the box. Fortunately, the part was not damaged and works just fine after installation.”

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Posted 4 months ago

“It took over a week to despatch a packaged battery. This is not really acceptable.”

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Posted 4 months ago

“My all terrain cart fits very tight too much work to close it after a round of golf”

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Posted 5 months ago

“we love our MGI carts”

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Posted 7 months ago

“It was easy to fit new axel but it makes a grinding noise through the gears under load I have taken axel out several times to try to adjust the worm gear on motor but it still makes grinding noise not impressed”

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Posted 7 months ago

“$16.50 plus $17.00 freight for a small clip is outrageous.”

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Posted 7 months ago

“Eventualy the remote worked, however we had to get the local golf pro to sync with the cart. He did that via looking it up on YouTube, it would have been handy if some instructions had come with the device.”

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Posted 7 months ago

Thanks for reaching out and glad to hear the remote eventually worked! I’m sorry for the hassle you went through to get it synced, though. You’re absolutely right—it would have been helpful to have instructions included with the device I’ll pass along your feedback to the team to ensure we improve that for future customers. If you have any other questions or need assistance, don’t hesitate to reach out. We're here to help! Best regards,

Posted 7 months ago

“The bag support block I ordered was for the All Terrain trolley hoever it seems that I received the block for another moela and it doesn't fit correctly”

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Posted 7 months ago

“Product was a perfect match of original, it would be nice if there was cheaper shipping”

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Posted 7 months ago

“Site it pretty intuitive and easy to use. Had no problems finding what I needed and ordering was a breeze. Since the Zip Navigator is sold in Costco, they offer a good package of attachments at a good price.”

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Posted 7 months ago

“My 2 year old cart stopped working. After a week of correspondance it was determined my back wheels had to be repaced. From the website I ordered wheels, only to find out the were the wrong wheels and had to be sent back at my expense. I ordered another set of wheels, and when I received them they were different than the original set on the cart. I was told they were correct and I needed to sand and grease the post of my cart to install them. No one said the new wheels were much tighter than the old ones, after applying a lot of force they went on. I should of been told the new wheels were different, it would of saved me a lot of worry. It took me 3 weeks to replace the wheels.”

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Posted 8 months ago

“By the time it was sent out to me i had to pay quite a bit of postage. Then i sent it back and had to pay $10 to do so and then they said they would take 15% off my refund? I felt it was wrought and they are not looking after there customers. So to me a bad experience.”

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Posted 8 months ago

“I really like my electric cart, but it did not come with a seat, so I ordered one from your website. When you click on the seat (in accessories), the seat photo does not show the horizontal mounting tubes, and the first photo I clicked on demonstrating the seat installed on a cart, shows it on a ZIP Navigator model, the model I purchased, (though it is impossible to see the horizontal mounting tube on that photo). On your webpage, the box titled "Caddy model" autopopulates "Ai series", but I never noticed that I had to change it because the series of photos I saw on that page made me think I had the correct seat. I suggest you change this website page and make it clear that the seats are different for the different models by changing the title "Caddy model" to "Choose model", and make it impossible to click "add to cart" until a model is chosen. I also suggest that you change the photos of the caddies with seats so they clearly show the different mounting tubes on the different models. I realize the error is mine, but my only defense is that I am 71 years old and not nearly as familiar with online ordering as younger generations. I was shocked to find out how much it cost to return the seat, so the combination of my return shipping, plus the cost of your shipping to receive the original seat plus the cost to ship the correct seat when it is in stock will nearly double the cost of the seat. I am very disappointed, but at my age, in the heat of summer, I definitely need the seat to permit me to walk and get the exercise. I do not want to have to resort to riding in carts.”

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Posted 9 months ago

“Tight a remote came with this buggy. Cost more to send back and restock so I'm forced to keep it. Pulls to the left so keeping it going straight is difficult.”

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Posted 9 months ago

“Tracking information was not available. Locating the package through customer service was good.”

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Posted 9 months ago

MGI Golf Inc is rated 4.3 based on 1,261 reviews