“Ordered a 9pc garden set. They shipped it in individual boxes not even at the same time. I ordered through Fruugo, also a cowboy outfit. Luckily paid with Paypal and my debit card so will contact them to get money back.”
“Wow I wish I had checked on here first!
Mickey mouse company, non existent customer service!
Ordered item through Amazon thank god, so refund is still an option but stupidly gave these jokers the benefit of the doubt.
I did manage to get through to customer service but only once I had hid my caller ID.
This will interest a few if you on here, my brother lives close to this store.
So I said he would come and collect it, this seem to spur some lame excuse due to covid and that wasn't an option.
Oh there's more, my brother had a few mates who worked there.Staff there encouraged to write fake reviews on Amazon!”
“Faulty spin bike, dangerous is the correct term. Contacted them multiple emails nothing back, multiple calls.. no answer and voicemail box is full. Please don’t spend your money here. I am now in process with trading standards.”
“Useless company said they was given a refund 10 days later still waiting I wouldn’t use these people again rubbish service item was broken. Stay away prob not even in this country
Still no refund !!!!!!!”
“Abismal, no comunication, nobody answers the phone - rings out for 45 minutes during office hours too. Lie about item being delivered, total shambles, AVOID THIS RETAILER !!!!!!”
“GOD FORBID THAT YOU NEED CUSTOMER SERVICE THERE IS NONE.
SHOULD BR ZERO RATING!!!
CANT EVEN ORGANISE A CUSTOMER RETURN....TOTALLY OBSTRUCTIVE, DISINTERESTED AND RUDE.
STAY CLEAR!!!!”
