Miniature Market Reviews

Name: Miniature Market
Address: 4690 Tradeport Industrial Ct. Suite 900, Hazelwood, Missouri
Rating: 4.86

4.9 Rating 36,414 Reviews

98 %

of reviewers recommend Miniature Market

4.9

Based on 36,414 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Miniature Market:

The one stop shop for every gamer. We have everything from board games, to minis, Magic, and more!

Visit Website

Phone:

877-326-4429

Email:

support@miniaturemarket.com

Miniature Market 5 star review on 18th February 2025

2875

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Was hoping the product would be here in time for Dice Tower West and according to the order date it should have been. Showed up while we were at DTW and unable to play it. So it just goes into the library for now.”

Helpful Report

Posted 3 days ago

“Product was fairly priced and arrived in timely manner. Product was in poorly sealed, over sized packaging and sustained significant damage likely due to this incorrect packaging.”

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Posted 6 days ago

“They have games at good prices. But shipping is hit or miss. I released holds & half came pretty quickly, the others though took a lot longer. I don’t fully understand as they were all games in stock- so no preorders to hold up the shipping.”

Helpful Report

Posted 1 month ago

Greetings Crystal! Thank you for the feedback! If you see this again in the future, please don't hesitate to reach out to us and we will be more than happy to look into it to find the root cause and correct the error! Thank you and have a wonderful day!

Posted 3 weeks ago

“Hi, I'm sorry to say it was a disaster, fortunately not on Miniature Market's part. The shipping was great, the packaging was spectacular (too much even, they charged me a lot of customs). It arrived on time and it was what I ordered. The dice were a disaster, the paint was missing on the numbers and even one of them has a defect. I had to paint them myself (I took the opportunity to paint the 1 in red). I haven't returned them because shipping from Spain to the USA is more expensive than the dice. It's a pity, because I ordered them expressly to complete another set of 10 dice I had. I repeat, it's not the seller's fault, the kit was defective and I didn't want to make a claim.”

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Posted 1 month ago

“slow on packing for priority item”

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Posted 2 months ago

Greetings! Thank you for the feedback! It appears your order was placed on 12/20 and shipped out on 12/21. While the selected shipping method was USPS priority, due to the holiday season deadline for guaranteed Christmas delivery passing even for their priority method this was not delivered until the 26th. I apologize for the inconvenience this might have caused. Please reach out to us at support@miniaturemarket.com if you have any questions. Thanks!

Posted 1 month ago

“Good materials. Good colors. But more glue need. I had to do some gluing”

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Posted 2 months ago

“Ok designed miniature. Poor paint job overall. Overpriced.”

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Posted 2 months ago

“I received what I ordered in a timely manner”

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Posted 2 months ago

“Very nice product? Hummmm, hard to say because still dont have it in hand...”

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Posted 2 months ago

“The mat is nicely substantial with the rubberized base and the printing is OK in general - although not as detailed or realistic as I would like. The main problem is that while it had been rolled up in packaging, it got flattened and so when unrolled, it had “pleats” like an accordion - and they are not coming out! It’s actually UNUSABLE the way it is and if it doesn’t smooth out, I will be forced to request a return.”

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Posted 3 months ago

“I do thank the prices of the figure I recently bought. Usually the Aspect of Tiamat could cost roughly $200 or more in game stores but this fairly cheap.”

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Posted 3 months ago

“Good Selection Shipping took 27 Days via ups saver”

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Posted 3 months ago

“Everything with my order was great except that my plastic-free game arrived wrapped in 2 yards of super-thick bubble wrap. Seriously, MM!? Please stop using plastic packaging!”

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Posted 3 months ago

“Good range of products, but high postage costs.”

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Posted 4 months ago

“Cute Game if you like the comic”

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Posted 4 months ago

“I ordered several in this series of goblins, but these don't have bases while the others do, so they don't stand on their own.”

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Posted 4 months ago

“Still haven’t received it unfortunately but should be good”

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Posted 4 months ago

“Game is good”

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Posted 4 months ago

“The item is great. What wasn't great was this was a pre-order and I didn't get any type of shipping notification until two weeks AFTER the item was in stock to purchase on the website. In my experience, pre-orders are fulfilled prior to stock being available to the general public. Why else would one pre-order if that wasn't the case?”

Helpful Report

Posted 4 months ago

Greetings Robert! Thank you for the feedback! I apologize for your order being delayed. Our preorders are shipped as soon as the item is received at the warehouse as long as we are on or past the release date. If an item is past release date, we ship the order out as soon as possible with all other orders for that item in the system. Unfortunately we are not able fulfill orders before release date due to restrictions by manufacturers. Preorders guarantee your order will be filled and we have allocated your order with our distribution partners. Please reach out if there is anything further I can assist with or you have any other questions!

Posted 4 months ago

“Good experience with the company, but Ark Nova Map Pack 2 was shipped in a large padded envelope. USPS crammed it into my mailbox, so the product is all bent up. Should have been shipped in something un-crammable or via UPS, etc. Perhaps I should have chosen a different shipping method, but I didn’t realize how weak the packaging is.”

Miniature Market 3 star review on 18th October 2024

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Posted 4 months ago

Miniature Market is rated 4.9 based on 36,414 reviews