Missfiga Reviews

Name: Missfiga
Rating: 2.44

2.4 Rating 234 Reviews

36 %

of reviewers recommend Missfiga

Company Reviews

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Metrics

2.4

Based on 234 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Over A Week

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Barbara Mitchell

Grace

Anonymous

Anonymous // 01/01/2019

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“Avoid this company at all costs! Dress took five days to arrive despite paying for next day delivery. Sent the dress back within two weeks as was cheaply made, poor fabric and looked nothing like the picture. The return was signed for on their end on 15 September. No refund arrived so I chased and chased with no reply to emails, finally got a response on 04 October on Messenger to say that my refund had been processed. No refund arrived. Further chasing by email and another repeated request to send my tracking info which I have now done twice, both times to the same person! It is now 18 October and no refund has arrived, despite numerous emails to chase this up - with no reply at all. Will NEVER order from this company again. Complete scam. Now have to waste further time going to Trading Standards and contacting my bank. Not acceptable at all.”

Helpful Report

Posted 3 years ago

“Avoid at all costs😡Returned 2 items,no refund after numerous emails which are now being ignored.Also offer free returns but the returns label has been taken off invoice when goods arrived,Disgusting!!!!”

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Posted 3 years ago

“Scam company - don’t buy! Took my money and never sent item. 6 weeks still chasing refund and not one response. Solicitors and police investigations now informed now for legal action. Too many fraudulent customers stating the same.”

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Posted 3 years ago

“They don't refund!!!don't replay for emails.horible company!!!!don't buy from them!!!”

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Posted 3 years ago

“❌❌Complete CON ARTIST company. Ripping a huge amount of customers off… they NEVER REFUND returned goods. Absolutely Atrocious Company!! ❌❌”

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Posted 3 years ago

“Very poor customer service. Returned an item 6 weeks ago no refund and now they say they can't find the return, i have sent proof of delivery 6 times, just not good enough”

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Posted 3 years ago

“Amazing customer service team who… Amazing customer service team who helped change my address on an order. Looking forward to receiving my item have had 3 previous very nice items from this company”

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Posted 3 years ago

“Ordered an item and paid for next day delivery. The wrong size was sent. Returned/ tracked by royal mail. Recieved by Missfiga 1st September and despite numerous promises etc still no refund. !!!!”

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Posted 3 years ago

“No refund and don't reply to emails, very disappointing, avoid at all cost.”

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Posted 3 years ago

“Loved all the items and the materials offered”

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Posted 3 years ago

“Amazing site and loved every single… Amazing site and loved every single item. Order for next day delivery on Friday and the parcel was with me Saturday morning. Superb customer service team and great experience”

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Posted 3 years ago

“DO NOT USE THIS COMPANY! Order has never arrived and it is now over 4 weeks since I ordered. 7 emails have been sent with 6 stating that I want the order cancelled as it's no longer required and this is still not done. Every response from Missfiga either states they'll look into it or ask if I want it resent which means they clearly do not read the email sent. Unbelievably poor customer service!!”

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Posted 3 years ago

“Avoid avoid avoid!! This company do not refund!! Was told it was processed 07/08/21 still waiting pleased avoid. Quality is poor!”

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Posted 3 years ago

“Perfect Dress! I ordered a wedding dress and it arrived beautifully packaged. It looked amazing. The fitting was perfect and the images online truly reflected the product. Looking for a few more items for my daughters.”

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Posted 3 years ago

“Amazing service and fast order delivery”

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Posted 3 years ago

“Do not buy of this company they do not send ur order worst company ever to deal with take forever to get back to u and when they do its always someone else's fault 1st yodel then hermes... Robbing people”

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Posted 3 years ago

“Always a great experience buying clothes good quality products at a reasonable price 😍”

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Posted 3 years ago

“This is possibly the most stunning dress that I have ever bought - great quality, heavy/thick material and very classy looking. I can say that the dress looks far more expensive than it cost. Delivery was quick and the website is very easy to navigate. I will most certainly be ordering again. Couldn't be happier with my beautiful dress!”

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Posted 3 years ago

“Love this site and all of the products”

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Posted 3 years ago

“Outstanding service and clothing”

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Posted 3 years ago

Missfiga is rated 2.4 based on 234 reviews