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Missguided Reviews

2.7 Rating 1,069 Reviews
42 %
of reviewers recommend Missguided
2.7
Based on 1,069 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 52%
Accurate And Undamaged Orders
Greater than 81%
Customer Service
Communication Channels
Live Chat, Email
Queries Resolved In
Under An Hour
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How does Missguided deliver?
(4 years ago)
Missguided delivers items by Courier.
(4 years ago)
A

Delivery - Fast

100.00%
Industry Average
I have recently become a new customer and purchasing almost every other day over the past weeks. The delivery, service and clothing has been brilliant. I have just experienced my first problem as I had some items missing from my delivery but I spoke to Megan online and she was really helpful and a credit to Misguided. I won't let this deter me from continuing to order tho as it was Black Friday and I am sure they were inundated.
- Claire
I had Bilal speak to me today, and they were extremely lovely. My parcel was lost in transit and they could either give me a full refund or send the parcel again for next day delivery with no extra cost?! Amazing. I love this company this has never happened before and will not change how I purchase from them in the future. Great job, 5 stars :)
- Holly
I wanted to change the delivery address of an order and Yasmin, in the live chat helped me to sort it out quick and simply. Thanks so much for your help!
- Annabel