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Missy Empire Reviews

1.3 Rating 87 Reviews
8 %
of reviewers recommend Missy Empire
1.3
Based on 87 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 53%
Accurate And Undamaged Orders
Greater than 75%
Customer Service
Communication Channels
Email

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Missy Empire 1 star review on 2nd June 2022
Anonymous
Missy Empire 1 star review on 2nd June 2022
Anonymous
Missy Empire 1 star review on 2nd June 2022
Anonymous
Missy Empire 1 star review on 2nd June 2022
Anonymous
Missy Empire 1 star review on 2nd June 2022
Anonymous
Missy Empire 1 star review on 2nd June 2022
Anonymous
Missy Empire 1 star review on 11th March 2022
Shannon
3
Anonymous
Anonymous  // 01/01/2019
I want to make a complaint, I am disgusted at your company and services provided to your customers its just not acceptable, I have been pushed from pillar to post about were the hell my items are since sunday and your customer advisor Barbara (babs) has been no help what so ever the fact that you have not yet found my parcels and been able to reassure me is a disgrace plus the fact you don't even have a com[plaints procedure is so unprofessional its Ludacris! I want this resolving today or im posting about this service all over social media and google reviews and I will not fail to mention the fact I have been lied to by Barbara also I mean how is it that you have lost a parcel yet I have paid for this sunday its Friday are you kidding me!? this is to be resolved today or im taking further action, its Christmas next week and this was a present and now im down 70plus pounds so im unable to fund for anything else! but you don't seem to understand this so instead your customer rep just fobs me off with excuse after excuse! how don't you know were my things are? how cant you email me a contact number to help reassure me? how are you not able to tell me why this is happening? why is the tracking number not working? whats the contact number? whats the complaints procedure? I want ANSWERS not EXCUSES and I want the TODAY! I want this resolved today im not being patient nomore iv been patient up until yesterday because your excuses are just barbaric and the fact you don't even know what to do in these situations is just crazy I mean how do you withhold a company when you don't even know how to deal with these situations? is this how you treat your customers? im a first time buyer and ill tell you now ill never ever use missy empire ever again im sticking to PLT and misguided as they actually have contact information and procedures in place for these things! tracking numbers; Tracking Number: MH050358878GB- MH050358921GB FIND MY PARCEL TODAY!
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Posted 6 years ago
we ordered a stella black stipped jumper loungewear set for my granchild. the item was returned as it was too big. We returned the item on 27 November and today 14th December we had email saying we will be credited, but not in bank yet. to add insult to injury they charged £2.99 for delivery and £5.98 to return goods. I would never buy from them again and I intend to speak with Trading Standards about their business ethics.
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Posted 6 years ago
DO NOT USE THIS COMPANY
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Posted 7 years ago
Really good quality size is true to what it is very happy thank you so much will definitely order from here again
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Posted 7 years ago
DO NOT BUY WITH THIS COMPANY!!!! The entire experience I've had with this company is awful. I received an item which I liked the look of, a black bikini- it came and I tried it on and it was nice so I packed it for my holiday. I put it on again and it broke... I returned my item using missy empires own tracking returns process... after hearing nothing I chased them up and they said they didn't have it, so I tracked the item myself and had to screenshot this page to show them that they in fact did have my item (9th September) it has been 18 working days since then, 4 working days over there 'promised returns policy' date. In this time, I have not even received one official e-mail to say that either a) the item is with them or b) they're processing my refund... all I've had is an apparent 'Barbra' sending generic apology e-mails which don't give me any indication of if/when I'll receive my refund. These e-mails seem like they're simply mocking you and are not interested in solving my issue. Don't waste your time and money or poor quality products and services with this brand!
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Posted 7 years ago
DO NOT SHOP FROM MISSY EMPIRE THEY ARE CONNING PEOPLE FOR THIER MONEY. I ORDERED A COUPLE OF ITEMS FROM THIS WEBSITE A WHILE AGO, NEITHER OF THE ITEMS FITTED, FAIR ENOUGH. SO I DECIDED TO RETURN BOTH ITEMS WHICH I BROUGHT, FIRST OF ALL THEY DIDN'T EVEN EMAIL ME CONFIRMING THAT THEY GOT MY ITEMS, THEY DEDUCTED £3.99 JUST FOR RETURNING THE ITEMS, THEN THEY GAVE ME A REFUND AFTER A MONTH, BUT THEY ONLY REFUNDED ME BACK £19.00 I PAID £48.00 IN TOTAL, THEY TOLD ME THEY ONLY RECEIVED ONE ITEM WHEN I AM 100% I SENT BACK 2 ITEMS?? HOW IS THIS POSSIBLE THEY ARE REFUSING TO GIVE ME A FULL REFUND. THEY ARE LYING CUNTS! WHO DON'T DESERVES HONEST CUSTOMERS. MY NEXT STOP IS GOING TRADING STANDARDS. BE CAREFUL GIRLS DON'T GET CONNED FOR YOUR MONEY !!! RESEARCH THIS COMPANY IN DEPTH BEFORE YOU PURCHASE ANYTHING FROM THIS WEBSITE AND YOU WILL SEE OTHER GIRLS LIKE ME BEING MESSED AROUND !!
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Posted 7 years ago
Good product really fashionable and great price
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Posted 7 years ago
Missy Empire is rated 1.3 based on 87 reviews