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Missy Empire Reviews

1.3 Rating 87 Reviews
8 %
of reviewers recommend Missy Empire
1.3
Based on 87 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 53%
Accurate And Undamaged Orders
Greater than 75%
Customer Service
Communication Channels
Email
Get Answers to Your Questions
Ask a question and get answers from people who are customers of Missy Empire.
How do I contact Missy Empire?
(4 years ago)
You can contact Missy Empire by Email.
(4 years ago)
46.15%
Industry Average
In May my delivery via Yodel went missing which I took up with Missy Empire I raised an investigation and even had the Yodel guy to my house to check as he said a Derek signed but he could not tell me who that was Yodel had told Missy Empire was number 52 but there is no male at this address and the yodel man had no idea where it was, Missy Empire told me following the investigation to leave 7 days and I would receive a response regarding this and since I have send 3-4 emails to chase up which I am now being completely ignored, it has put me off ordering again from this company as I have no explanation no parcel and just £130 down, was happy with the customer service at the start was well kept to date but since I am disgusted to simply no resolution but to be ignored!
- Gina
Terrible customer service. They do not have a phone number meaning they avoid you as much as they can. They have an email which they barely reply and if they do, it can take days. I haven't gotten my money back after repeatedly emailing them with a small number of replies, which do not offer me a solution or apology. Do not buy from there, there's many other better places.
- Anonymous
clothes but the customer service.
- Ayla Pasha