Mobile Outfitters Reviews

Name: Mobile Outfitters
Address: 3901B Main St., STE 106,, Philadelphia, PA
Rating: 4.41

4.4 Rating 5,052 Reviews

86 %

of reviewers recommend Mobile Outfitters

4.4

Based on 5,052 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Mobile Outfitters:

At Mobile Outfitters, we love technology and the way it connects people and makes life more fun and productive. We create high-quality, USA-designed products that are professionally installed with Lifetime Replacements.

You'll find us at 1,000+ locations in over 60 countries. All of our products are custom made on-demand and always include professional installation. No matter what device, we’ll get it covered cleanly and perfectly, right on the spot, just for you.

Visit Website

Phone:

215-325-0747

Email:

eric@moutfitters.com

Location:

3901B Main St., STE 106,
Philadelphia, PA
19127

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Mobile Outfitters 5 star review on 26th August 2024

119

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Don't ever do business with them at Gateway Mall, extremely bad service, they don't explain the process until you have paid for the product. they don't have confidence in their product, also after you have it done and pay for it, they then advise you, you have to pay R250 every time the screen protector gets damaged, falls out, get bubbles and cracks. if you going to pay R850.00 once off and R250.00 whenever you have an issue. Then I might as well, just go to a Pakistani shop and pay R100.00 every time something happens to your screen protector, for the price you pay for one at gateway, you can have 11 screen protectors done from a Pakistani shop.”

Helpful Report

Thank you Emlan, for taking the time to share your feedback on your experience with Mobile Outfitters. We apologize for the inconvenience caused and we would love to hear more about your specific experience and gather more details from you. Please contact our customer care team directly via email at help@moutfitters.com. Once again, we appreciate your feedback and look forward to hearing from you soon.

“Don’t make false promises at the time of purchase, but as you did, you kept your word, this made me happy today. I appreciate Millie for looking into it.”

Helpful Report

Thank you so much for giving Mobile Outfitters a 5-star rating! We are thrilled to hear that we were able to meet your expectations and keep our promises. Your satisfaction is our utmost priority, and we are glad that we were able to make you happy today. Millie deserves a special shoutout for her dedication in looking into your concerns. We truly appreciate your support and look forward to serving you again in the future.

“Ur product is not good..the protectors are not sticks well and its become bubble.”

Helpful Report

Thank you Revathy for taking the time to share your feedback on your experience with Mobile Outfitters. We truly appreciate customers like you who help us improve our products and services. We apologize for the inconvenience caused and we would love to hear more about your specific experience and gather more details from you. Please contact our customer care team directly via email at help@moutfitters.com Once again, we appreciate your valuable feedback and look forward to hearing from you soon.

“Love that I can find screen protector at all cities here in Norway. Fast service and good quality.”

Helpful Report

Thank you so much for your 5-star rating of Mobile Outfitters! We truly appreciate your feedback and are thrilled to hear that you loved our fast service and good quality. Thank you for your support, and we look forward to serving you again in the future!

“Don’t make false promises at the time of purchase, but as you did, you kept your word, this made me happy today. I appreciate Millie for looking into it.”

Helpful Report

Thank you so much for giving Mobile Outfitters a 5-star rating! We truly appreciate your support and feedback. We're thrilled to hear that you had a positive experience with us and that we were able to keep our promise to you. It's always our goal to provide excellent customer service and live up to our commitments. Your satisfaction is of utmost importance to us. We would also like to extend our gratitude to Millie for addressing your concerns and ensuring that you had a happy experience with Mobile Outfitters. We have passed on your kind words to her, and she was delighted to know that her efforts made a difference. Once again, thank you for your fantastic review and for choosing Mobile Outfitters. We look forward to serving you again in the future.

“Excellent service on two consecutive days . Fixed two phones and an iPad and added the protective screens to all three while I waited . Reasonable price for everything as the techs were top notch .”

Helpful Report

(United States Of America) -

Thank you so much Gary for your outstanding 5-star rating and for taking the time to share your positive experience with Mobile Outfitters. We truly appreciate your feedback and are thrilled to hear that you had excellent service on two consecutive days. It's fantastic to know that our skilled technicians were able to fix both of your phones and iPad, while also providing protective screens for all three devices during your wait. We take great pride in offering top-notch service and ensuring customer satisfaction. We genuinely value your trust in our services, and it was a pleasure having you as our customer. Thank you again for choosing Mobile Outfitters, and we look forward to serving you in the future.

“Affordable, although I made a mistake in getting the clear coat instead of privacy, they still changed my coat to privacy for only 10$.”

Helpful Report

(United Arab Emirates) -

Hi Billy. Thank you so much for taking the time to leave us a fantastic 5-star rating! We truly appreciate your support and are thrilled to hear that you had a great experience with Mobile Outfitters. Once again, thank you for choosing Mobile Outfitters and for sharing your positive experience. We look forward to serving you again in the future!

“This is my second time to visit mobile outfitters and I have purchase Fusion screen protector for my new device Samsung Utra. I have a good experience to buy the same screen protector for my old device last year at Bugia Juction. So I hope the staff keep up the work technique on putting on the screen protector like the previous staff done at my first experience. I so far satisfy with this purchase and staff take my concern seriously.”

Helpful Report

(Singapore) -

Thank you Thaiyin, for taking the time to give Mobile Outfitters a 5-star rating. We truly appreciate your feedback and are delighted to hear that you are happy with your purchase. Once again, thank you for choosing Mobile Outfitters. We hope to serve you again in the future.

“I do not recommend at all. I had a bad experience. I recently bought a screen protector which is supposed to be of high quality and on same day after 45min pause my fingerprint sensor does not work anymore. THIS had damaged my screen. I never faced this issue when I put the normal screen protector and this came just after putting this type of screen protector which I believe was a good one.”

Helpful Report

(Mauritius) -

Hello Karen, We are so sorry to hear that we have disappointed you. Our products work well with fingerprint sensors. Please email us directly at help@moutfitters.com so that we can further assist you. We look forward to hearing from you. Again, we apologize for the inconvenience.

“I have Mobile outfit on my Poco Pro4 one year and it is the same like a first day. My phone is saftiet after puting mobile folie on.”

Helpful Report

(Slovenia) -

Thank you so much, Karmen, for giving Mobile Outfitters a 5-star rating! We greatly appreciate your feedback and are thrilled to hear that you have had such a positive experience with our products. It's fantastic to know that even after a year of using our Mobile Outfit on your Poco Pro4, it still looks and feels like the first day. We truly value your support and look forward to serving you again in the future.

“Дякую! Гарно все поклеяли. І дисплей, і задня сторона!! Прекрасний бампер бічний!!. Подивимось як буде слугувати. iPhone12.”

Helpful Report

(Slovakia) -

Hi Dmytro, Thank you so much for your 5 star review. We are glad to know you are a happy customer!

“Ce protège-écran est fantastique!”

Helpful Report

Bonjour Sophie, merci beaucoup pour cet excellent commentaire! Nous sommes ravis de vous compter parmi nos clients. -Paul

“I own a fusion starch and side pumpers to my mobile ( iPhone 14 plus model) when it damaged at VR MALL CHENNAI they are not responding and they only replace Matt finish starch reason said fusion stock is not available there attitude is real worst fellow my contact number 8667718215”

Helpful Report

Hi Shanmugavel, Thank you for reaching out to us about your recent experience at Mobile Outfitters Chennai. We're very sorry to hear about this happening, and would like to take the opportunity to make this right. Kindly email us directly at help@moutfitters.com and our Customer Support team will reach out to you. We look forward to hearing from you. -Paul

“Very Professional service, thank you,”

Helpful Report

Hey L, thank you for your review! -Paul

“Great customer service during my visits. product is also reliable and effective in protecting phone and prolonging its quality.”

Helpful Report

(Philippines) -

Hey Cabrera, thanks for the review! We appreciate you choosing us. -Paul

“The young man was brilliant. He never pushed anything just gave me solid facts. I live in South Africa and they gave me all the details if I need them in SA. Fabulous service. Thank you”

Helpful Report

Thank you so much, Shirley! I'll be sure to share your kind words with the local team. -Paul

“So far happy…”

Helpful Report

(Canada) -

Thank you, Rose! -Paul

“The staff was super friendly, the quality is and representation of the product was great. The Application of it was really easy. Would recommend.”

Helpful Report

(IFA 2024 Berlin) -

Thanks for the great review, we're so excited to have you as a customer! -Paul

“Great way to protect my mobile phone! No glass which can break anymore. I’m looking forward to a long lasting screen protect :)”

Helpful Report

(IFA 2024 Berlin) -

We're so happy that you chose Mobile Outfitters, Niklas! -Paul

“Great Foil 👍🏽”

Helpful Report

(IFA 2024 Berlin) -

Hey Ali, thanks so much for the kind words! -Paul

Mobile Outfitters is rated 4.4 based on 5,052 reviews