Mobile Outfitters Reviews

Name: Mobile Outfitters
Address: 3901B Main St., STE 106,, Philadelphia, PA
Rating: 4.41

4.4 Rating 5,082 Reviews

86 %

of reviewers recommend Mobile Outfitters

4.4

Based on 5,082 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Mobile Outfitters:

At Mobile Outfitters, we love technology and the way it connects people and makes life more fun and productive. We create high-quality, USA-designed products that are professionally installed with Lifetime Replacements.

You'll find us at 1,000+ locations in over 60 countries. All of our products are custom made on-demand and always include professional installation. No matter what device, we’ll get it covered cleanly and perfectly, right on the spot, just for you.

Visit Website

Phone:

215-325-0747

Email:

eric@moutfitters.com

Location:

3901B Main St., STE 106,
Philadelphia, PA
19127

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Mobile Outfitters 5 star review on 26th August 2024

119

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I dropped my new phone. I took it to the Selinsgrove office. It looked like my screen was cracked. Jeremy reassured me it was only the protector that was cracked . He replaced the screen guard and offered me a life time warranty. Also his co-worker was very helpful.”

Helpful Report

Thank you so much for your 5 star rating of Mobile Outfitters, Julie! I'm glad to hear that Jeremy and his co-worker were able to help you with your new phone. It's wonderful that they made sure to take care of your device.

“It is very customizable for every product”

Helpful Report

Thank you for the 5 star rating! We are happy to know that you are enjoying your Mobile Outfitters products.

“The product is really amazing . Ever since I had this , I never encountered a crack screen problem anymore”

Helpful Report

Thank you so much for the 5 star rating, Errol! I'm so glad you're enjoying the product from Mobile Outfitters! The product is really amazing - I'm glad to hear that you've had a lot of success with it. Thanks again!

“Chennai store is a cheater, now they have stopped giving replacements, I have visited EA mall 4-5 times, every time they tell that the product is out of stock. I have paid 4.5k for a skin and which got removed in 2 months and now the unprofessional store in EA Chennai mall is not replacing it. Highly unprofessional”

Helpful Report

Thank you for reaching out to us here at Mobile Outfitters USA. First and foremost, please allow us to apologize for the issue you have detailed in your email. We sincerely apologize for the inconvenience. Please email us directly at help@moutfitters.com so that our Customer Service Support Team can assist you further. Looking forward to hearing from you soon.

“It is all right”

Helpful Report

Thank you so much for your 5 star rating of Mobile Outfitters, Veron! We are glad you enjoyed your shopping experience with us.

“I have been approaching Mobile Outfitters India Team on mail since May 15th with a request. But they are not keen even to respond a line to the mail. I am not going to be averse if you do not accept the request which is secondary, primarily a customer expects a line of reply as a courtesy. Am really disappointed. Update : 25/05/2023 There was some confusion in regard to the mail ID on which details were sent and hence the issue had not reached their desk. But once it was brought up the whole team had ensured my issue was resolved within hours. Glad to see Team @ Mobile Outfitters are very understanding and quite helpful. Best Wishes...”

Helpful Report

“The screen feel is great. There is reduced mistyping on iPhone keyboard. What I like is the customised fit and able to replace with a small fee.”

Helpful Report

Thank you so much for the 5 star rating, Joseph! We are so glad that you're enjoying your experience with Mobile Outfitters. We love that you appreciate the customized fit and low cost screen replacements that we offer. The screen feel, reduced mistyping, and iPhone keyboard make it easier to use. Thanks again for your kind words!

“Great company, Great service. I always come for any phone issues - these guys have changed my phone screen and also added clear coat. They are professional, friendly, helpful and quick. Thanks for an awesome job!”

Helpful Report

Thank you so much for the 5-star rating, Caroline! We really appreciate your kind words. We are honoured to see that Mobile Outfitters' excellent services has improved your phone and that you will continue to get your phone concerns fixed with us. Your feedback is invaluable to us and our team and it's very encouraging to hear that you have had an awesome experience. Thank you again for your support!

“Very nice stuff so friendly nice service And good job I like the new material the thik one If company can reduce the price it will be great Thank You.”

Helpful Report

Thank you so much for your 5 star rating of Mobile Outfitters! We appreciate your kind words. We are always looking for ways to improve our prices and value for our customers, so thank you for the feedback. We appreciate your support and are glad that you are happy with your purchase. Thank you again!

“It’s very smooth on the screen..”

Helpful Report

Thank you so much for your 5 star rating of Mobile Outfitters! We really appreciate you taking the time to share your positive experience-- it's great to hear that the you're enjoying your Mobile Outfitters products.

“Very good”

Helpful Report

Thank you Peggy, for giving Mobile Outfitters a 5 star rating! We are incredibly pleased to hear that you had a great experience with our service. We'll keep up the good work! "Very good" indeed!

“Excellent”

Helpful Report

Thank you so much, Arshad, for leaving us your 5 star rating! We sincerely appreciate you taking the time to share your feedback. We are delighted that you found the service with Mobile Outfitters to be excellent!

“It was my first time with fusion coating, from virgin megastore Vendom mall, staff there mobile outfitter was good and I checked dropped test on my phone after fusion coating its perfect even I checked with drop tests from different height, results 10/10 with no scratches on coating even.”

Helpful Report

Thank you so much for giving us a 5 star rating with Mobile Outfitters! We are glad to hear that you had a good experience with our store at the Vendom Mall, and that the fusion coating did its job by protecting your phone so well after dropping it multiple times. We look forward to providing you with excellent services in the future!

“Bubbles are there on screen, I am travelling to india and unable to get time to check with them in Deira city centre. Need your support to change in india.”

Helpful Report

Thank you so much, Vamsi, for taking the time to let us know about your experience with Mobile Outfitters. We're sorry that you had issues with the bubbles on the screen, and appreciate that you took the time to provide feedback. Please reach out to moutfittersindia@gmail.com for further assistance.

“Newly bought my S23 phone need to protect as soon as it came out of the box. Came across this store at bugis junction outlet. Was skeptical about it at first because I've been cheated by plenty of the sales talk end up with bad screen protector. The store manager syafiq was very patience to explain all my enquiries. Thank you.”

Helpful Report

Thank you so much Evie for your 5 star rating of Mobile Outfitters! We appreciate your kind words and that you took the time to shop with us! We are glad that our store manager Syafiq was able to help you and that you were satisfied with his service. We really appreciate it and we hope that you keep us in mind for your future mobile needs!

“Excellent service from Tin & Tim. Sound advice on the products”

Helpful Report

Thank you so much, Edmund, for your 5 star rating of Mobile Outfitters! We're glad that you found our service and products to be excellent. We appreciate your kind words and recommendation! Thank you again.

“Perfect and good service”

Helpful Report

Thanks Jacques for your 5 star rating of Mobile Outfitters! We strive to provide perfect and good service, and we're glad you're finding us to be just that.

“Very friendly and helpful staff, even towards late in the day! Not pushy at all - they listened to my needs, I took a very short walk to consider, went straight back and they tended to the issue within 5 mins.”

Helpful Report

Thank you for sharing your great experience at Mobile Outfitters, Emma! It's wonderful to hear that our staff was very friendly and helpful and that you didn't feel pushed into anything. We really appreciate you taking the time to rate us with a 5 star rating!

“Excellent product and a very kind sales girl who installed protection on my phone in Belgrade. I am very satisfied! I got exactly what I expected.”

Helpful Report

Thank you so much for your kind words, Saša! We are incredibly glad that you were so pleased with the product you purchased and especially with the assistance given to you by our sales girl. It's this kind of customer satisfaction that drives us forward and makes us strive to provide the best possible experience. Thank you for choosing Mobile Outfitters!

“Great service and great experience at the pop Up store in Limassol! Product looks and feels great”

Helpful Report

Thank you, Florian, for your 5 star rating! We are so glad to hear that you had a great service experience and enjoyed your visit to our pop-up store in Limassol. We hope that you continue to be pleased with the product, as well!

Mobile Outfitters is rated 4.4 based on 5,082 reviews