MobileHelp Reviews

Name: MobileHelp
Address: 5050 Conference Way North, Suite 125, Boca Raton
Rating: 4.59

4.6 Rating 4,083 Reviews

89 %

of reviewers recommend MobileHelp

4.6

Based on 4,083 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Super easy company to work with. We called with a list of questions and they really know their product. Have had a couple "fall detected" false alarms but it's easy to cancel with a 2 second push of the button and if Mom misses that, a voice comes on and addresses her by name and asks if she needs help. Very impressed!”

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Posted 2 years ago

“When I go out to do errands I feel that if my wife falls she will receive the help needed. We both wear the wrist monitor at night.”

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Posted 2 years ago

“Customer Service is very patient and helpful!”

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Posted 2 years ago

“Very friendly and helpful. Quick to ship and easy to set up. Very satisfied”

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Posted 2 years ago

“i am happy with MOBILE HELP”

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Posted 2 years ago

“So far we have not needed to use the service but the peace of mind of having it available is priceless. The unit was easy to set up and test. MobileHelp is a huge part of allowing my mother to maintain her independence and not feel like a burden to her loved ones which is not possible from our perspective but it is an issue for aging parents, MobileHelp allows us to respect that. Thank you!”

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Posted 2 years ago

“They were helpful in allowing my husband to stay home by himself while I am at work since he got his leg amputated on New Year's day and if he did not have this medical alert system his parents would want him there with them in case he falls but they can't pick him up either. It allowed him the independence to stay here without worrying about him falling and having problems getting up. Fortunately, he has not had to use that system, but it is nice to know that help is just a button away.”

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Posted 2 years ago

“I don't know how to opine. Thank God! I have not had the opportunity to really use it.”

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Posted 2 years ago

“OK SO FAR!!!!!!!”

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Posted 2 years ago

“Works Great!”

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Posted 2 years ago

“Very informative initial call with good instructions and help to set up. The system arrived just a few days after placing my order. I Feel at peace knowing my Mom has this as a way to communicate her need for help when I'm not with her. The fact they will try calling my Mom and me before calling 911, in case it was a false alarm, is a nice courtesy.”

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Posted 2 years ago

“MobileHelp has definitely met my parents needs and our minds are at peace, knowing they’re wearing the wrist bands at all times and will receive the help when needed.”

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Posted 2 years ago

“I have had some falls prior to getting my MobileHelp system. My family was worried about me, so I researched different units online and found MobileHelp to be what I needed. I got a full set of devices which enables me to contact them, even without pushing a button. I feel very safe now.”

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Posted 2 years ago

“I feel save with my Mobile Help device”

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Posted 2 years ago

“Ifound the staff very help;ful in explaining the device”

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Posted 2 years ago

“I was very happy with their service as they helped me cancel when I did not need the coverage at the time. I found myself not needing the device/wearing it, but I am happy to know that in the future I will be getting this. Every representative I spoke to was kind and courteous, as well as efficient. They allowed me to cancel without pressure.”

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Posted 2 years ago

“great efficient company Staff are very helpful and respectful”

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Posted 2 years ago

“simple to use. very sensitive to any bumps that happen to it which can be canceled by pressing and holding the button. .”

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Posted 2 years ago

“MobileHelp has gained my confidence. I can go about freely knowing that if I fall down or become ill professional help is just a click away!”

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Posted 2 years ago

“Customer service stayed on line and made sure each piece of equipment was in working order.”

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Posted 2 years ago

MobileHelp is rated 4.6 based on 4,083 reviews