MobileHelp Reviews

Name: MobileHelp
Address: 5050 Conference Way North, Suite 125, Boca Raton
Rating: 4.59

4.6 Rating 4,083 Reviews

89 %

of reviewers recommend MobileHelp

4.6

Based on 4,083 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

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MobileHelp 5 star review on 6th March 2025

Maxwell C Haller

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Professional, complete assistance.”

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Posted 2 years ago

“Set up was easy with the help and testing gave confidence that in the event of an emergency it would be easy to get help. The power was out about 16 hours due to hurricane Ian and the unit still remained on with the battery back up.”

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Posted 2 years ago

“This company was extremely easy to work with. I was super impressed with how straightforward they were and there were no hidden fees. We had to return the device only one month after we received it as my family member the unit was for passed away. MobileHelp did not ask any questions and quickly refunded my money. I would 100% recommend and choose them again.”

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Posted 2 years ago

“Great customer service! Arrived very quickly!”

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Posted 2 years ago

“very plesed with the product and service”

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Posted 2 years ago

“It's a peace of mind knowing when I am not there and mom falls she can push a button and get help. I also liked how nice and helpful mobile Help was when I called to get started with mobile Help. Virginia patterson”

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Posted 2 years ago

“lets me feel safer”

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Posted 2 years ago

“My father recently passed away and I needed to obtain an emergency response system for my mother. From the minute I called MobileHelp, the salesman was kind, courteous and knowledgeable. He followed up as promised and the process to obtain the system could not have been easier. The system arrived and took less than 5 minutes to set up. My 80 year old mother can easily manage it and feels safe at home alone. The few times the alarm was activated, the call center staff has been terrific. I also feel that the per month cost in comparison to what you get is a bargain. Cannot recommend this company enough!”

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Posted 2 years ago

“Reliable, easy for us old folks to use”

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Posted 2 years ago

“So far, so good, only been signed up for a couple of weeks”

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Posted 2 years ago

“Easy to set up and use.”

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Posted 2 years ago

“I really like this alert system. It was easy for me to set up for my mom. The ordering process was very easy and the man who helped us was super nice. My mom agreed we could buy it and then balked when we got it. She's had it a couple months now and seems to not mind it. She hates getting old and this is one more thing that she's not crazy about. It sure does give me and my brother peace of mind though. I love knowing that she has help if no one is around. Mom really likes that the base is tiny so there's not much cluttering up her table. We haven't needed to use it so far. Thank God!”

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Posted 2 years ago

“New to MobileHelp. Fortunately have not had to use it, but it seems to be an excellent system. Easy to use.”

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Posted 2 years ago

“Hello mobilehelp my phone stop working”

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Posted 2 years ago

“Working great,everyone very helpful”

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Posted 2 years ago

“Mobile help really works and they are helpfull to my 88 yr old Mom.”

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Posted 2 years ago

“I highly recommend MobileHelp over other similiar services. They have been very thorough and caring regarding my mother-in laws needs and care. The equipment thus far has operated reliably. MobileHelp is a value and I'd recommend them to anyone concerned about a loved one.”

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Posted 2 years ago

“The people at MobileHelp were very helpful and worked with our situation! I would highly recommend them for guidance and assistance through this process. We only used them a short time, but we were satisfied with the service we received.”

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Posted 2 years ago

“They were great! Sent it to us right away”

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Posted 2 years ago

“My question was answered and explained very well with kind patience that I really appreciate. Thank you.”

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Posted 2 years ago

MobileHelp is rated 4.6 based on 4,083 reviews