MobileHelp Reviews

Name: MobileHelp
Address: 5050 Conference Way North, Suite 125, Boca Raton
Rating: 4.59

4.6 Rating 4,083 Reviews

89 %

of reviewers recommend MobileHelp

4.6

Based on 4,083 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

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MobileHelp 5 star review on 6th March 2025

Maxwell C Haller

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Got this for my 90 yr old dad after my mom passed away who still lives alone completely independent. Gave us (and him) peace of mind now that he lives alone. Had to use it a couple of times, the respose from the emergency responders was always fabulous”

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Posted 1 year ago

“People we have dealt with have been very helpful.”

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Posted 1 year ago

“I'm getting used to my alert. One thing I wish it was thinner. Kind of hard to wear under clothing.”

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Posted 1 year ago

“Great product and customer service”

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Posted 1 year ago

“I am very please with Mobilehelp about their customer service, technical support and their products, specially the micro all in one. I will recommend the company.”

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Posted 1 year ago

“Works great and customer service was very helpful walking me through the setup.”

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Posted 1 year ago

“I had a problem soon after I got and technical support was very good.”

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Posted 1 year ago

“Great customer service! Everyone has been very helpful and friendly”

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Posted 1 year ago

“He was kind and courteous.”

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Posted 1 year ago

“I wanted something here when I was alone. It wasn't testing right and so i wasn't really using it and i procrastinate with calling for help to fix things. When I finally called, Mike helped me get it started and working.”

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Posted 1 year ago

“when my father fell down in the backyard mobilehelp was their the emts arived within minutes he got the help he needed thank you mobiel help.”

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Posted 1 year ago

“Everything went very smoothly from ordering to activating the devices. Outstanding customer service department. Very professional and explained everything clearly. Highly recommend this company .”

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Posted 1 year ago

“We have not had to use the emergency services "thank God " but our dealings with MobileHelp like customer services have been great”

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Posted 1 year ago

“The support team is amazing. Great communication and customer service. I love that my dad can go places and meet friends and he has the security that the MobileHelp pendent provides.”

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Posted 1 year ago

“I am very happy with mine and if anything happens they are right with you”

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Posted 1 year ago

“Works very well also got fall protection but my father kept setting if off and he is hard hearing so he could not hear it to tell them it was a false alarm so I dropped the fall protection but they were right on it when it went off. Very satisfied!!”

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Posted 1 year ago

“Thanks for being so gracious it's a great co Just dosen,t work with my metal roof but thanks.”

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Posted 1 year ago

“I had the mobile alert around my neck. I forgot about it and when I took my blouse off it fell on the floor. Immediately help came on the line but I told her I was fine. So when it fell It detected a fall. Very good job.”

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Posted 1 year ago

“Great service!! Mobile Help is the right package. We have two accounts for my 95 year old mother and my 82 year old mother in law. They each have balance issues. Each is independent, living in their homes. I often get scolded, these ladies will remind you.. I can do it myself. Yet, these strong women embrace their necklaces and wrist bands. They like knowing that Mobile Help has got their backs. Thankfully, we have never had a true emergency. Our mother’s have set the pendents off. An agent confirmed each was okay. Later, they would talk about how kind or gracious the voice checking on them was. It made them trust the system more. They didn’t feel like a burden. Keep up the good work!”

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Posted 1 year ago

“I'm a returnee to Mobile Help. I find the customer service excellent and reachable. The equipment is sturdy...and happy to have left a former "junkie equipment" service.”

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Posted 1 year ago

MobileHelp is rated 4.6 based on 4,083 reviews