Moda Furnishings UK Reviews

Name: Moda Furnishings UK
Rating: 4.78

4.8 Rating 4,350 Reviews

96 %

of reviewers recommend Moda Furnishings UK

Company Reviews

Questions

Metrics

4.8

Based on 4,350 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0333 355 9089

Location:

Riverpark Road, ,
M40 2XP

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Two great deliveries in 2 weeks. Delivery teams could not have been nicer. Love the furniture in particular Belgravia - it’s more comfortable than my sofa indoors!!”

Helpful Report

Posted 2 years ago

“My appointment window was 7am to 10am. At 7.04 hours, I received a text to say Pete and Paul were due to arrive at 8am. Very clear instructions and a punctual delivery. I knew the delivery came from Manchester (we used to love there so know the very long journey to London) and the men would have been up early to load the van before heading to London. They were incredibly happy, polite and very kind. Turned up as 8am as per text. They parked their van with consideration to other traffic (bin collection that morning). They didn’t moan, complain (we get this a lot!) just helpful and friendly. I think from all the deliveries I’ve ever received they performed in my top 3; M&S, John Lewis, now Moda. Moda should be proud of Pete and Paul who represented your company in a professional manner. I do not know if they work for the company or just freelance drivers so I do hope they receive this feedback. I note the damage option. There is no box to write anything. The loose cushion bags were broken so the two of cushions are very dirty but this is not about the drivers, it’s about the product which I want you make clear.”

Helpful Report

Posted 2 years ago

“Great product and service from helping choose the right product to the fitting by David and Darren in the really hot weather! Thank you!”

Helpful Report

Posted 2 years ago

“Great product and service from helping choose the right product to the fitting by David and Darren in the really hot weather! Thank you!”

Helpful Report

Posted 2 years ago

“We were very impressed that order to delivery was only a week, with the actually delivery coming early in the given slot. The delivery guys were helpful & polite 👍”

Helpful Report

Posted 2 years ago

“Pete and Paul were excellent in their delivery of our items. Very knowledgeable and went out their way to help!”

Helpful Report

Posted 2 years ago

“I waited a while to leave my review as I wanted to see how these held up through the winter (we used the excellent cover that Moda can supply - it's far superior to a tarpaulin, fits like a glove!), and a year on I can honestly say these are a really smart and comfortable addition to our garden. They still look immaculate, and I would definitely recommend them. Paul W and James S delivered them on time and were super helpful.”

Helpful Report

Posted 2 years ago

“Pete and Paul, thanks for the service. Amazing as always. Would definitely recommend using Moda.”

Helpful Report

Posted 2 years ago

“Very nice, polite young men. Also helpful.”

Helpful Report

Posted 2 years ago

“Very helpful”

Helpful Report

Posted 2 years ago

“Dave Rooney and Darren Smith executed a very efficient and friendly delivery today.”

Helpful Report

Posted 2 years ago

“Great service from start to finish and I love my new furniture”

Helpful Report

Posted 2 years ago

“Great quality”

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Posted 2 years ago

“Nice furniture but the gas flame appliances are poor quality. My regulator failed twice but Moda aren’t interested as it’s now outside the 1 year warranty. I think I’ve used the last regulator 6 times. It’s poorly fitted and leaks gas as well as failing to stay lit.”

Helpful Report

Posted 2 years ago

“Thanks to Paul W and David R - fabulous chaps from Moda furnishings. They couldn’t of been more friendly and helpful. So nice to deal with. Big thanks to Dave and Paul”

Helpful Report

Posted 2 years ago

“Fantastic products and brilliant service from ordering through to delivery. Thanks Darren and Dave for a great job.”

Helpful Report

Posted 2 years ago

“Very friendly deliverers (David Rooney and Darren Smith) - very efficient - well assembled, and quickly too. No complaints at all.”

Helpful Report

Posted 2 years ago

“We were kept informed through the whole process and the delivery people, Darren and Dave were polite and helpful when explaining how the furniture clipped together. They also showed us how the firepit worked. Thank you for an excellent service.”

Helpful Report

Posted 2 years ago

“Very fast service of quality product Darren Smith and Dave Rooney were very polite and efficient highlighting slight damage to two products that will require replacement”

Helpful Report

Posted 2 years ago

“First class service from David and Darren. Highly recommended.”

Helpful Report

Posted 2 years ago

Moda Furnishings UK is rated 4.8 based on 4,350 reviews