Moda Furnishings UK Reviews

Name: Moda Furnishings UK
Rating: 4.78

4.8 Rating 4,350 Reviews

96 %

of reviewers recommend Moda Furnishings UK

Company Reviews

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Metrics

4.8

Based on 4,350 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0333 355 9089

Location:

Riverpark Road, ,
M40 2XP

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service, quality products and overall good experience. Mark and Brian were especially brilliant delivering and assembling my furniture, thank you!”

Helpful Report

Posted 3 years ago

“Called when on route and we’re on time, when arrived Colin and Leon were very helpful and polite, very happy with the service”

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Posted 3 years ago

“Called when on route and we’re on time, when arrived Colin and Leon were very helpful and polite, very happy with the service”

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Posted 3 years ago

“Received our Allegro furniture this afternoon, superb quality and excellent service from Leon and Colin”

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Posted 3 years ago

“A massive thanks to the 2 delivery men Damien B and Lewis C. Helpful polite & apologetic for the inconvenience caused for the ignition not working on our new table. Credit to the company.”

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Posted 3 years ago

“The 2 delivery men that came today were very helpful polite and a credit to your company. Apologies were made for the inconvenience that was caused for the ignition not working on our new table.”

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Posted 3 years ago

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Posted 3 years ago

“Colin and Leon delivered our clearance furniture and couldn’t get the stuff through so took it over the roof best delivery guys we have come across”

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Posted 3 years ago

“Great service, all the way from purchasing through to delivery. I was informed of when I can expect delivery and Leon and Colin were extremely prompt and delivered the product with zero fuss…can’t wait for the sun to shine so we can use our furniture. It looks fantastic.”

Helpful Report

Posted 3 years ago

“The furniture arrived when scheduled and the delivery drivers were very professional and friendly. Would recommend these drivers as they are an asset to the company”

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Posted 3 years ago

“V friendly deliver drivers helpful”

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Posted 3 years ago

“Excellent Service from ordering to Delivery. Kept up to date on delivery date. Great service from the delivery team Terry and Stefan.”

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Posted 3 years ago

“Love my new garden furniture. Pete and Paul did a great job assembling it”

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Posted 3 years ago

“We visited the Caterham store and was served by Bella who was very helpful and professional with our order, she was very knowledgeable with the Ledbury range. We was informed that we would be contacted to arrange the delivery. On Wednesday I received an email informing me of the delivery date which was for the following Monday 26/7/2021, I also received a courtesy phone call the Friday before to inform me I would be the first delivery on the Monday between 8am and 10 am. The morning of the delivery I was telephoned around 7.30am to let me know they were on their way and would be around 30 minutes. Pete and Paul the delivery men were bang on time. They were very friendly and polite and very informative of the garden furniture they explained everything I needed to know, they were extremely helpful in taking the garden furniture around to my back garden at my request. We have received an excellent service from Moda Furnishing from the start through to the delivery.”

Helpful Report

Posted 3 years ago

“The quality of Moda’s furniture is great, by far the best we’ve found. Their delivery guys were brilliant too, Damien B and Lewis C were friendly, professional and helpful. Only reason for the good rather than very good is that the customer service is not proactive. There was a delay getting our order delivered (some won’t come till September) due to the knock on effects of the pandemic. Totally understand that, but I only found out by ringing Moda rather than them contacting me to explain. When I rang, the service was great.”

Helpful Report

Posted 3 years ago

“An excellent product. The furniture was delivered at the time given and was expertly installed. I was very pleased with the whole process. Thank you.”

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Posted 3 years ago

“Excellent service and very comfy!”

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Posted 3 years ago

“From visiting the showrooms to delivery everyone we dealt with was professional, knowledgeable and very friendly. Great value and service.”

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Posted 3 years ago

“New corner garden sofa delivered today. Very pleased so far. Delivery guys were great.”

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Posted 3 years ago

“Great friendly and efficient service from Mark & Brian who delivered our furniture.”

Helpful Report

Posted 3 years ago

Moda Furnishings UK is rated 4.8 based on 4,350 reviews