Name: Moda Furnishings UK
Rating: 4.78

“Took delivery today, on time, really pleased with the product & service, especially the friendly efficient service from Mike & Chris who delivered it - great buying experience all round, many thanks, Neal & Gill Tugman, Bude, Cornwall 🙏👍”

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Posted 3 years ago

Thank you for your positive feedback and comments, we appreciate your review. Amelia @ Moda Furnishings

Posted 3 years ago

“great products....”

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Posted 3 years ago

Thank you for your positive feedback. Amelia @ Moda Furnishings

Posted 3 years ago

“This review is for the delivery drivers Theo and Aaron. Lovely guys, very helpful and professional. Thank you.”

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Posted 3 years ago

“Outstanding service and product Went in on Saturday morning for a fire pit garden set. The service I received from Gary, Matt and Dave was outstanding. They went out of their way to ensure I got the item I wanted and it was delivered. My garden set was also built and the friendly service was a pleasure. All I had to do was sit on it and enjoy it. Flawless service. These men are true professionals who could not do enough to help. They are a credit to Moda. I would highly recommend the service. I absolutely love my garden set. My sister came with me and due to the outstanding service she also purchased a garden set. The sales of both would not have happened had the service and professionalism not been so outstanding. I’ve already recommended Moda to friends and family family due to these 3 men. I would highly recommend and I will definitely be back when I need other items. As stated above my garden set is gorgeous and very high quality. I love it.”

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Posted 3 years ago

“Outstanding service and product Went in on Saturday morning for a fire pit garden set. The service I received from Gary, Matt and Dave was outstanding. They went out of their way to ensure I got the item I wanted and it was delivered. My garden set was also built and the friendly service was a pleasure. All I had to do was sit on it and enjoy it. Flawless service. These men are true professionals who could not do enough to help. They are a credit to Moda. I would highly recommend the service. I absolutely love my garden set. My sister came with me and due to the outstanding service she also purchased a garden set. The sales of both would not have happened had the service and professionalism not been so outstanding. I’ve already recommended Moda to friends and family family due to these 3 men. I would highly recommend and I will definitely be back when I need other items. As stated above my garden set is gorgeous and very high quality. I love it.”

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Posted 3 years ago

Hey, its great to see your review! Thanks so much for your kind comments, i will ensure the guys are aware of this, i'm sure they will be really pleased :) We hope you enjoy your new garden furniture now the suns making an appearance! Thanks, Robyn @ Moda

Posted 3 years ago

“Paul and Mike delivered my chair this morning. On time, very cheerful, polite and professional. Thank you both.”

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Posted 3 years ago

“Lovely lads, cheerful, polite and professional. Nice start to my bank holiday Monday. Thank you.”

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Posted 3 years ago

Thanks for taking the time to leave your review! We hope you enjoy the rest of you bank holiday weekend in the sun :) Kind regards, Robyn @ Moda

Posted 3 years ago

“So easy”

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Posted 3 years ago

Thank you for the 5 star review! Have a great summer :) Joe K @ Moda

Posted 3 years ago

“Long delivery times...hope it gets to us faster.”

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Posted 3 years ago

Thanks for your review Viswa, i can see you placed an order with us yesterday with a lead time of 7-10 weeks. We are currently hitting these lead times so there shouldn't be any problem in this arriving with you :) Our lead times have increased due to the high demand we are facing, which is a good thing i suppose. If you need anything further please do let us know Thanks, Robyn @ Moda

Posted 3 years ago

“The quality of the furniture is excellent. Paul & Pete who delivered our furniture were also outstanding and great ambassadors for your company.”

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Posted 3 years ago

Its great to see your review P Dugmore, we hope your enjoying your new furniture especially over this warm bank holiday weekend! Thank you, Robyn @ Moda

Posted 3 years ago

“Great quality garden modular furniture, really pleased with how you can change the arrangements of seats. Customer service calls were answered quickly by helpful staff and the delivery guys couldn’t have been more helpful. I would recommend to friends and family.”

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Posted 3 years ago

“x”

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Posted 3 years ago

“Booked platinum delivery and so glad we did. Rob and George came on a sunny Friday, set all of the furniture up exactly where we wanted it and showed us how some of it worked. Took away all the packaging so all that’s left is for us to enjoy the sunshine on our lovely sofa set.”

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Posted 3 years ago

“Excellent service - really pleased with the service start to finish. Very professional. Many many thanks much appreciated. :)”

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Posted 3 years ago

“Hi, Mike and Chris delivered our Salone furniture set today. They were absolutely fantastic and very friendly and helpful! We enjoyed having them part of our Moda experience! We hope to use Moda and Mike and Chris again. Excellent delivery service!”

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Posted 3 years ago

“Excellent service”

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Posted 3 years ago

“What a great team of delivery drivers, everything was fantastic. Louis and Anthony were quick, friendly and very reliable. They knew a great deal about the furniture. The Furniture is superb quality and I love it. Let’s hope for sunshine now .”

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Posted 3 years ago

“Great quality and lovely looking garden furniture. Jason T and Liam M provided an excellent delivery service. Efficient, helpful and Really friendly. Would thoroughly recommend.”

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Posted 3 years ago

“Order efficiency: understand the costs but given volume of orders likely to not complete checks or progress them customer service procedures could do with a different exception path. Install: the team who delivered my items were efficient but unprepared, great follow up and the team to complete the install were on site and brilliant in the same week. Would encourage Moda to follow up and learn as the install team on 2nd time round were brilliant and clearly much more customer focused. I'm still missing a part but only cause the team today highlighted it. Having paid for the install would be good to see some consistency. 2nd team should be acknowledged as brilliant customer service (Jason T and Liam M - thank you!!)”

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Moda Furnishings UK Reviews