Moda Furnishings UK Reviews

Name: Moda Furnishings UK
Rating: 4.78

4.8 Rating 4,350 Reviews

96 %

of reviewers recommend Moda Furnishings UK

Company Reviews

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Metrics

4.8

Based on 4,350 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0333 355 9089

Location:

Riverpark Road, ,
M40 2XP

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really pleased with our garden furniture which was delivered by Louis and Anthony today. Really nice to be kept informed regarding delivery”

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Posted 3 years ago

Its great to see your review :) We hope you enjoy your furniture for many years to come! Thank you, Robyn @ Moda

Posted 3 years ago

“Delivery date was earlier than we had been told. That was great. Delivered by Paul and Pete who did a great job. Well done guys. Lovely furniture. However wrong number of bolts and one joint on the table sides was very poorly made. Customer services team were very good in handling this. However for a £2.5K set this should have been checked before delivery. I now have to wait before I can assemble. Frustrating. Note. The parasol doesn’t come with a base and the website is not clear on this. You can’t use the parasol safely without a base. If I had known I would have ordered one. however the services team were v good and agreed to send one in the post. For a set of this price I should be able to give 5 out of 5 but I can’t.”

Helpful Report

Posted 3 years ago

Thank you for taking the time to leave your review. We are very pleased to hear you happy with the service received but we are sorry to hear there was some slight imperfections upon your delivery. This is being rectified from what i can see so thanks for your cooperation :) Your feedback is important and we will ensure this is passed through to the relevant departments. Take care, Robyn @ Moda

Posted 3 years ago

“Mark and Brian were friendly helpful quick and efficient... very good service👍”

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Posted 3 years ago

Thank you for taking the time to leave your review! We hope you enjoy your furniture and have a lovely bank holiday weekend :) Take care, Robyn @ Moda

Posted 3 years ago

“Lewis & Damian were brilliant Table too short & cushion missing”

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Posted 3 years ago

Thank you for taking the time to leave your review, we will ensure your feedback is passed through to the drivers :) I can see you have spoke to one of our agents who is helping you with your order! Thank you, Robyn @ Moda

Posted 3 years ago

“Leon and John were so helpful. They went over and above to make sure that our delivery was moved safely into our very full garage. They were friendly and communicated when my delivery was due. Thank you both and Moda”

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Posted 3 years ago

“Quality service and product. Delivery drivers mark and Brian were also very efficient. Would recommend”

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Posted 3 years ago

“Super reliable service from Anthony & Louis this morning delivering our lovely new garden furniture. Can’t wait for the sun to come out so we can try it out”

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Posted 3 years ago

Hopefully that heatwave we have been promised is just around the corner, C! Thanks for the great feedback. Enjoy your beautiful new set. Joe @ Moda

Posted 3 years ago

“Really happy with my experience with Moda. Terry and Liam made my day!! Thanks so much what lovely lads.”

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Posted 3 years ago

Great to hear your Moda delivery has went well and made your day! Enjoy the bank holiday weekend, in style! Joe @ Moda

Posted 3 years ago

“Leon & John were superb, called me before delivery to ensure we were there and dropped it all off nice and safely. The two armchairs we ordered are amazing , super comfy and we will ordering more from Moda. Customer services also fantastic”

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Posted 3 years ago

“Pete and Paul were excellent polite and very efficient. Many thanks”

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Posted 3 years ago

“Just received our furniture this morning from Mike and Chris Both very polite and set it up with minimum fuss Good workmen”

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Posted 3 years ago

“Excellent service, both Leon & John were total gentleman, both very polite and a credit to the company. I would highly recommend”

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Posted 3 years ago

“Great delivery service by Damion C and Cosmin, more than happy to help”

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Posted 3 years ago

“Delivery men Damion. C & Cosmin were very helpful & friendly.”

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Posted 3 years ago

“Really pleased with our new garden dining set. Good quality, it arrived quickly and Mike and Rob that built it for us did a great job. Definitely worth paying extra for the upgrade on delivery service!”

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Posted 3 years ago

“Products look very good and look forward to enjoying over summer. Louis & Anthony who delivered and assembled them were really friendly and helpful. So thank you to Moda and the delivery guys. Can't wait for the cooler to finish it off”

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Posted 3 years ago

“Mike and Rob the delivery team went out their way to keep me informed, due to issues during the day they were unable to deliver to my work place, however they willingly delivered to my home address en route back to their base. Can’t comment on the goods yet but as this was a replacement I’m sure it’ll be good”

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Posted 3 years ago

“Awesome Leon and John!”

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Posted 3 years ago

“Thank you Peter and Paul for delivering my furniture and dealt with everything very efficiently. All the way from Manchester to boot , great lads . Thanks again Peter from Ipswich”

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Posted 3 years ago

Thank you so much! Jack @ Moda

Posted 3 years ago

“Excellent service provided by Leon John. They were really attentive and polite. My son was home and they asked him to face time me to make sure the furniture was in the location I required. Their service was above and beyond.”

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Posted 3 years ago

Thank you so much for your lovely review! Jack @ Moda

Posted 3 years ago

Moda Furnishings UK is rated 4.8 based on 4,350 reviews