Moda Furnishings UK Reviews

Name: Moda Furnishings UK
Rating: 4.78

4.8 Rating 4,350 Reviews

96 %

of reviewers recommend Moda Furnishings UK

Company Reviews

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Metrics

4.8

Based on 4,350 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0333 355 9089

Location:

Riverpark Road, ,
M40 2XP

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery service was very slick and Jason G and James S were extremely helpful and accommodating Very Long wait for the product but worth it in the end”

Helpful Report

Posted 3 years ago

“Delivery was efficient despite it being a searingly hot day and items having to get up to a roof garden. Items were assembled promptly. Happy with the product from Moda Furnishings and the service from Jason G and James S who did the work.,”

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Posted 3 years ago

“Excellent company,”

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Posted 3 years ago

“I’m so pleased with the quality and design of the furniture I ordered from the Sky Range. It is exactly as featured and described on Moda’s website. I received a courtesy call with an expected time of arrival on the morning of delivery and everything was promptly and expertly put together by Jason G and James S. They took the time and effort to make sure everything was set up and in place correctly and that I was a happy and satisfied customer before they left. They also cleared away all the packaging so that I could use the furniture straight away with zero hassle. I highly recommend.”

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Posted 3 years ago

“We just love our new furniture. Quality exceptional and exactly as expected if not more! Jason G and James S who delivered our beautiful new furniture did so promptly and efficiently and were both incredibly helpful and friendly. Can’t wait to use properly(unfortunately raining today). Moda service through the whole purchase process also very good and prompt. Definitely recommend.”

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Posted 3 years ago

“Leon and Colin have just delivered my new Moda furniture. They have been wonderful, putting everything in the gazeebo and going through everything, including the best way to open the packaging. Thanks guys, great job 👍”

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Posted 3 years ago

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Posted 3 years ago

“Jason C and James S were both very polite and helpful in unloading our third order from Moda furnishings. We are extremely happy with the furniture and the delivery is so efficient. Thank you”

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Posted 3 years ago

“Received our delivery today. Looks amazing. How polite were the delivery guys, Chris S. Excellent service. Definitely recommend your firm.”

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Posted 3 years ago

“I simply had to write and say a massive thank to Chris S. who came today and sorted out a problem we had with our fire pit table. He spotted the problem straight away and quickly resolved it, he even took the time to ensure we were totally happy with the rest of our furniture. All these things are fantastic customer service and we want to say a big thank you to him. Chris Caldicott”

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Posted 3 years ago

“Thanks to Leon and Colin for the swift delivery of our garden furniture. They were both friendly and professional as were the team when we visited the show room to place our order.The furniture looks lovely in my garden and I can't wait to get plenty of use out of it.”

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Posted 3 years ago

“eXCELLENT”

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Posted 3 years ago

“ALL GOOD”

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Posted 3 years ago

“It was great to welcome back Leon & Colin once again. This is Leon’s third visit and our fourth overall. The fitting team have been great in every visit. However the problem lies with the Birkin range of which we ordered. The product looks fantastic but we have been unfortunate enough the receive units that have been faulty. We have had three dining tables, had to replace a corner sofa unit and four dining chairs. Today out of the blue I received a text message saying that my Moda furniture will be delivered between 11:00&14:00. This was totally unexpected as I hadn’t received a previous text or email to say my delivery was due. Also I was told only last week that the replacement chairs had a lead time of between 10-12 weeks. I was left with no option than to drop everything to make sure I was home to take delivery. Unfortunately even though I was told all four chairs would be replaced, only three chairs have been dispatched. Unbelievably one of the three chairs is again faulty so I will have to make arrangements once again to be home for a fifth visit. This is beyond inconvenient at the price we have paid for this furniture. Perhaps after reading this review a supervisor will get in touch with me so we can discuss this whole set of issues.”

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Posted 3 years ago

“Paul and Peter we're very polite and helpful. Just waiting for table.”

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Posted 3 years ago

“Fantastic service, especially from the delivery team. Leon and Colin turned up early and had our furniture unpacked and set up in no time. Looks amazing and can’t wait to use it this weekend!”

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Posted 3 years ago

“lovely garden furniture, great service”

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Posted 3 years ago

“The delivery team (Mark and Danny)were very helpful and courteous”

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Posted 3 years ago

“I’ve had my furniture delivered today and paid extra to have it put together. The guys were great and it was worth every penny and they took all the packaging away too!”

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Posted 3 years ago

“great service”

Helpful Report

Posted 3 years ago

Moda Furnishings UK is rated 4.8 based on 4,350 reviews