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Modern Rugs UK Reviews

4.6 Rating 2,250 Reviews
90 %
of reviewers recommend Modern Rugs UK
4.6
Based on 2,250 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Modern Rugs UK Reviews
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Phone:

01388 663738

Email:

sales@modern-rugs.co.uk

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Quick, efficient service and we love our rug. Thank you.
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Posted 5 years ago
Very pleased with service and both purchases I have made with modern rugs
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Posted 5 years ago
Very pleased
Modern Rugs UK 4 star review on 17th December 2018
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Posted 5 years ago
Great site, excellent choice and very good customer service.
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Posted 5 years ago
Lovely thick soft rug, just what needed in front of wood burner
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Posted 5 years ago
Very good. As expected.
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Posted 5 years ago
Beautiful rug. Boarder material is less substantial than I expected.
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Posted 5 years ago
First class product with very neat design. Had to buy a separate underlay to stop it from slipping on tiled floor. Delivery took longer than anticipated. Seller only keeps a % of items in stock and our order had to be delivered from the Continent. However, no delivery charge.
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Posted 5 years ago
Absolutely delighted with the quality of the rugs I bought
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Posted 5 years ago
Great rug, quality excellent
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Posted 5 years ago
beautiful colours and perfect size!
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Posted 5 years ago
Very quick efficient company. Very pleased with my purchase.
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Posted 5 years ago
Rug is perfect for our attached garage. It sits between the outside door that we use to access the garage, and the house proper. Just what we wanted.
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Posted 5 years ago
We are highly pleased with our new rug. The colours and quality are superb. Ordering and delivery was easy and quick. Will use them again when I need another rug.
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Posted 5 years ago
The rug was too small and not great quality so I wanted to send it back but no free returns or even exchanges so am not stuck with a rug I can’t use (sending back cost nearly the same as the actual rug.). Such disappointing customer service and so out of kilter with the levels of customer service of their competitors.
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Posted 5 years ago
Fast delivery of a quality product. Regular purchases due to cats living carpets for scratching. :-)
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Posted 5 years ago
i sent 2 rugs back too witch they said 1 was marked i only had the rugs down for about 3 hours so i don't know how they got marked but they wouldn't except this so wouldn't give me a refund for 1 of the rugs bad customer service
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Posted 5 years ago
Very pleased with my purchase, looks lovely and colour true to picture. Good quality, non slip and washable
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Posted 5 years ago
excellent product is exactly as it looks on the website, very happy customer, may order more.
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Posted 5 years ago
Stunning rug loved it so much brought another one for my other daughter's room so glittery. Really good service great communication kept me updated would recommend.
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Posted 5 years ago
Modern Rugs UK is rated 4.6 based on 2,250 reviews