“I ordered 2 swimsuit and put in wrong state. Contacted Modlily by email they corrected the problem and I received them promptly. The suits were very good quality for the price. I will order from them again and highly recommend Modlily”
“I won't be ordering from this company again. I ordered 2 bathing suits so shipping was free but I paid $3.98 for expedited shipping on 1 item. It wasn't processed quickly as promised. The 2nd item never shipped and I kept messaging customer service to ask why only to find out it was out of stock so they kept delaying the shipping date. I finally told them to cancel it because I needed it for my cruise and it wouldn't be available. They canceled it but gave me a credit to Modlily and also deducted $12.99 shipping charge off of the price i paid for the suit because they only could ship one item. Shouldn't be the customers fault if the item isn't available. I then had to contact them several times requesting that the refund go on my credit card that I used for purchase. They kept saying it was on my Modlily account. I finally received a partial credit on my card. Poor customer service and shipping is very slow.”
“I had a good experience with Modlily
They responded when I texted them very promptly. There was a little hiccup in getting the items, but only by about seven days and they worked on investigating the problem and keeping me up-to-date on the issues. My items came they all fit and I was very pleased they do have some bad reviews that I personally have not had a problem with them. I’m very satisfied I would order again. .”
“I absolutely loved my 2 pairs of bathers. The quality of the fabric / stretch was really amazing. The colours were exactly was was advertised which is hard to find online these days. I will come back now for more and more bathers. Also the delivery was surprisingly quick because I’m from Australia 🇦🇺. Love Modilly”
“I ordered 2 swim suits of different colors from one ad. One suit came as a complete set with a matching bottom. I feel that this is a very deceitful ad. This top should not have been included with suits that are complete sets. It is deceptive advertising.”
“Ordered $300.00 worth of women’s clothing and have never received them. Order placed and paid for 3 weeks ago. Order status on website shows “ordered” not shipped.”
“Ordered 4 products December 4th, 2025 and still haven't received them as of December 27th, 2025. Horrible communication and tracking. Guessing I got ripped off.”
