“I placed an order and it took almost two months to arrive. The clothes are cheaply made, cheap polyester material and look nothing like they do online and the sleeves were way too long, so the cut was way off for my size.
When I returned two of the items I ordered, 50% of what I paid was refunded in my account to use for a future order.
I had to contact customer service to request that this refund be applied to my CC. I paid $34.98 for each item I returned and I'm only getting back $47.71 in total, due to original shipping and insurance fees that are non refundable.
I will never order from this company again. Don't make the same mistake I made and order elsewhere.”
“The clothing is beautiful. My one complaint is how complicated it is to check out. To get all the discounts is time time-consuming and full of exceptions.”
“Do not order from them. It took 3 1/2 months to get my refund!! After 2 months they wanted to give me a credit and when I said no they took another month and a half to refund me. Also be aware that Visa charged an out of country fee on your credit card for buying from them. The fee is non refundable when you return the items!”
“I have yet to hear back from this company. I’m trying to get my refund but there’s no customer service to call anyone. The clothes quality is awful and not worth what I paid for.”
“Today was great, it was simple and quick to make my purchase. However, it has taken me 3 days to get my refund which was meant to be in my Wallet to appear and be used against the purchase and that was very frustrating. Your online assistand Thea was very helpful and I apolgise for being sarcastic with her. Thanks”
“Horrible response to returns. I contacted the company within 7 days of receiving. I wanted to return one suit and exchange another. They got back to me after the 30 day time frame to return. They will not accept the return or exchange.”
