“Terrible quality swim suit material - thin and faded. Colours don’t match top and bottom, then return process is intentionally impossible; when you submit a request, first the button to initiate it doesn’t work, then you don’t receive any instructions/labels. Then, when you “Chat” with them about this and they send you a label, they charge a “return fee” - though not before stalling the refund, asking repeatedly that you return the balance to “store credit”. Total crooks. Stay away!!”
“I WEAR A LARGE AND THE THE TOPS IN MY LAST ORDER WAS TO SMALL. I THOUGHT THEY WOULD FIR COZ I HAVE LOST 20LBS AND NO THEY ARE TO SMALL AND THEY WON'T LET ME RETURN THEM AND GET A LARGER SIZE. BAD DECISION IF THEY WANT MY MONEY”
“Modlily has many types of ladies clothing
Enjoy shopping with this company. I hope all the products meet my expectations.
If I can give one concern of mine. There are a number of email sent to me. I would be great if I choose a product it shows the lower price. Thank you”
“If I could give it a zero, I would. I ordered 4 shirts in Sept. 2024. I am STILL trying to get my money back. I placed an order and received the message "credit card could not be processed", so I used another card. I received the same message. At that point, I decided to just forget the order. The next day, BOTH credit cards were charged and I received a double order. It took over a month to get Modlily to credit my credit card after I repeatedly told them I did not want store credit. Now, 14 months later, I am still fighting to get my shipping charges refunded. It was your mistake, not mine that led to me having to return the second order. I am so frustrated and mad at how little your company values its customers. I will never shop there again.”
