“I have ordered from Modlily before and been very pleased. But I ordered and paid for a dress on 4-2-24. When I placed my order they said it was in stock but the delivery date was 6 weeks out. When the delivery date came, still no order. I have contacted them several times via their "live Chat", which seems the only way to contact them. They have promised expedited shipping, twice. I have now received 2 USPS tracking numbers. One says it should be delivered today by 11. That's a no show so far. The other says there is no status available on that tracking number. I have asked why 2 tracking numbers and the "live chat" has gone dark on me. I have asked to have my money refunded. Today 6-5, I still have no order and my money has not been refunded.”
“Ordered 4 tops...received all of them in 2 weeks..all same size but one was too small one was huge.apparently a huge hassle to try to return according to reviews”
“Ordered 4 items. Returned 2 for their partial value as a credit. No refunds. Selected 2 new items. Returned one item that arrived damaged and was notified it was not accepted due to Parculiar Smell. The whole process was ridiculous”
“I ordered several suits. They did not fit well. I attempted to get a refund. After I mailed tge suits back in the company sent me an e-mail saying they would not issue a refund because the clothes were only in good condition. I only tried the clothing on once and immediately packed it for return.
I requested that they send me the suits back but no response. I've lost money and clothes. I could have gifted the suits to someone if I knew they would deny a refund.”
“I ordered bathing suits and one suit is missing. When I contacted them they said all were shipped. They said they would look into it and email me. I never heard anything from them. So I paid for a suit that I never received.”
“DO NOT ORDER FROM THIS COMPANY. Ordered two bathing suits, only sent one 5 weeks after I ordered it . and the other is somewhere. Trying to cancel the other but no one to speak with. Also first bathing suit is horribly made. No hem on bottom of tankini. just a straight cut !!”
“Reading reviews I thought I would buy items with visa gift card. Immediately they would not except the card and wanted my credit card which I would not give them and they emptied my cart,so that alone tells me it's a scam.”
“Horrible company. When they shipped the order it showed it wouldn’t be here in time. I canceled the order. They refused to cancel the order order. I requested cancellation several other times. Shipper didn’t even send it for nine days. There was no movement on the label. When I returned it, they said to use their label or it would occur shipping fees and then they deducted almost $20 for that label fee refused to cooperate with a refund. Communist, communist people is horrible and they can’t even give you an honest answer. As bad as Timu or whatever that awful other app is from China(TikTok). But they were Chinese I would never bought from them because they’re just collecting information”
“I really wanted to order from this company, but after seeing all the HORRIBLE reviews I am so glad I didn’t do it! So disappointed because the swimsuits are so pretty! According to EVERY review, I would never see the swimsuit in person because this company never sends out the merchandise people order! How do you all not get shut down?? How do you live with yourselves scamming people???”
“I ordered a dress based on the picture on the site. I received a notice from USPS that they had tried using counterfeit postage and that it would not be delivered. I wrote them to cancel the order and refund my money. The next day I received ANOTHER IDENTICAL DRESS! When I looked at the dress, the “polyester “ was nothing like I’ve ever seen. It looked/felt an outdoor tablecloth and the dress was HUGE even tho it was marked small. I knew better but ordered it anyway. And now I can’t get a response to my request for a return and refund. And I have two of these things.”
“Bait and switch. First, your credit card will be charged, but you will not receive your order for weeks. Second, I ordered 4 blouses from the cute selections they have. I received 4 horrible blouses that are not the right size or anything like what I ordered in style, color, etc. I tried to return them, but I am only allowed to return what I ordered and since these are not the ones in the picture, they will not accept them. I am stuck with 4 blouses I will never wear (even if they were the right size) and I am out the money. Do NOT do business with this company.”
“I ordered a bathing suit weeks ago and have not received it. I probably never will according to reviews which I read ordering.
I will never again order without reading reviews of a company first!!”
“I ordered 2 swimsuits but only 1 was sent. When I sent an email the response was my package was already delivered. I feel like I have been scammed. I want to return both swimsuit but only have 1 to return and no customer support.”
“So grateful for all these reviews. The bathing suits look gorgeous but if they never arrive and they won’t refund you I'll steer clear. I’m sorry for all of you that have been ripped off by this company but you saved at least one person the same pain. So thanks to all of you for sharing”
“I ordered4 bathing suits from Molly over 3 months ago and when I was sent the tracking info, they said it wasn’t from their company. I’ve yet to get my order and will never order from them again ! How do you order from one company but they say you didn’t?”
