“Avoid , completely a waste of time. You have to book the garage pay for the diagnostic then get the approval to have the repair done , again pay for the repair before submitting the invoice so you can get paid , oh and they don't pay the vat part of the invoice”
“Do not use this company, I had a garage and breakdown company confirm the water pump was leaking and needed replaced after it had to be towed away because the car could not be driven (no water) , but they would still not cover. They will take your money but do whatever they can not to pay out. Shocking service!
They don’t even deserve 1 star.”
“I only had positive experience with momentum warranties. So positive that decided to renewed it on another 12 months . The price for renew it- was quite expensive compare to first purchase. But plan already saved me £400+ for unexpected repairs. Thank you Momentum.”
“What a waste of time and money. Firstly they couldn’t find a garage that could do the work. This was after weeks of going backwards and forward. Eventually found a garage myself that could do the work. To be told all the way along the part was covered by the warranty. To be told at the end it wasn’t covered as the engine failure was due to wear and tear. I would not recommend this company at all. This was the second claim we had tried to submit over the last two years.”
“Avoid this company at all cost. I have a parts and labour warranty with Momentum. Needed to replace a major part. Visited two separate mechanics to be told same. Part needed replacing. Both said if I continued driving the part would fail leaving me stranded and would probably cause damage to my car. Momentum rejected my claim because the part had not yet failed. Would only payout for a sudden failure. They also said if I continued to drive the car with that fault that would be regarded a known failure and again they would reject my claim. Wondering if this company is a scam?”
“AVOID, AVOID, AVOID...
What a pile of excrement this "Cowboy" company is....Unfortunately, I had to award ONE star as there was no option for NONE.
Having agreed to make monthly installments to these fraudsters to cover the cost of unforeseen breakdown(s), I felt protected to some degree at least when the ELECTRIC HAND BRAKE MODULE, together with its associated "Covered" components suffered a catastrophic failure on my Range Rover Sport V6. Which I purchased in Dec 2023 from yet another "Cowboy" outfit....The original sale came with SIX MONTHS COVER , so extending this cover for an additional twelve months made perfect sense.
Here's the problem....Having suffered the failure of the vehicle, I quickly found that Franchised Landrover workshops were fully booked and thus I'd have to wait three weeks to have it accepted for repair....The vehicle was duly transported to the NEAREST franchised repair workshop which was ten miles from my home address.....I also phoned Momentum Warranty to inform them of the vehicles plight....I assumed a quote for repair from an authorised Landrover franchised repair station and report direct from themselves to Momentum would suffice.
Sadly, we all know the joke about the strongest adhesive in the world, ..A Jock holding a Fiver...Well, this transpires to themselves, Momentum in refusing to cover the costs, well part of it least ways, as the total cost was £1690.10 inclusive, however, the total cover payout would have ONLY been £1000.00 inclusive as per the policy.....However, as I had been without the vehicle for circa three weeks, AND the garage required payment, I paid with personal funds hoping to at least recoup a £1000.00 off-set against costs from Momentum Warranty...
MY ADVICE IS PLEASE, PLEASE, PLEASE....AVOID THESE COWBOYS LIKE THE PLAGUE...UNDER NO CIRCUMSTANCES ENTER INTO AGREEMENT WITH THEM....YOU STAND TO NOT RECOUP AT LEAST SOME OF THE REPAIR COSTS, IF OVER AND ABOVE THE POLICY MAXIMUM...
FOOT NOTE TO MOMENTUM....YOURSELVES ARE FULLY AWARE OF JUST WHO I AM.....SO NO B.S SAYING YOU HAVE NO CONTACT DETAILS”
“First will not cover cost of diagnostic which the garage needs to to do to find the fault, when the fault was found catalytic converter needed replacing cost £1800 it was deemed wear and tear, I had the vehicle just over a month, very difficult to deal with, seems it's a call centre each time you spoke to a different person after upto a 40 minutes wait on the phone. I had extended my warranty for a further year on purchase of the vehicle which I intend to cancel and get my money back, avoid this company like the plague!”
“Where to start… gave this company 5 stars when reviewing the set up experience and initial contact.
Place a claim in June tyre presure sensers not working several phone calls and visit to garages and them sending the information to the claim department only to be informed every time that they had not received any information! The garage national tyres said they sent the required info across 3 times phoned momentum no information received ?? Email sent by myself no response after 8 weeks of going back and too I now get a message rejecting my claim my warranty runs out weeks from my experience the warranty is not worth the paper it is printed on would never recommend and if purchasing a car again would insist on a different company warranty supplier.After a great review at the setup stage very very after that.”
“Total waste of money after 3 months of going to 2 different garages ( that they recommended ) the first garage didn’t have a code reader !! The second garage kept me waiting for weeks and weeks so i finally took matters into my own hands and phoned momentum again and they said the parts aren’t covered ( central locking ) ( glow plug ) ( window regulator ) so after 3 months of chasing around taking my car from garage to garage wasting my time and effort to there recommended garages totally wasted my time 😡 the warranty is not worth the paper it’s printed on the only people that give them good reviews are the car dealers who are probably getting a kick back Avoid and don’t waste your money”
“They are scammers! No matter what they will deny your claim by saying that it is not covered under your warranty. Please dont waste your hard earned money! Tried to claim 3 times twice with garages recommended by momentum total waste of money VOID”
“Hi I have spoken with jack about setting up my account with momentum very helpful and gave me honest opinion highly recommend will use in future as well”
“We are a dealership that has worked with Momentum warranties for a number of years and find their service very efficient . Our contact Craig Middleton is always very helpful.
Keep up the good work!”
“We have been using Momentum Warranties for our our Car Sales Company for the last 2 years or so and it has been a delightful experience.
The service they offer is second to none! Absolutely brilliant.
They have helped build our sales & our customers have more confidence in buying from us with a trusted warranty in place.
The feedback we have had from customers has been excellent.
Our account manager Craig Middleton is an absolute star! He is always just a quick phone call away whenever we require any advice or help with anything.
We strongly recommend Momentum Warranties.”
“Tried to make a claim jan 2024, wont cover the cost of repairs as they do need to have the faults to cover the claim first which is reasonable, the problem is the car cant communicate well with obd scanners. even took the car to the dealership but even their scanners cant find the fault. to cut the story short after 6 months, managed to get the fault codes but to my surprise they are still not happy to support our claim as according to them it has been 6 months now since the first claim was submitted. It just feels like they dont want to support our claim at all. Cant provide the fault codes, cant claim. now i do have the fault code still wont support my claim.”
“They are scammers! No matter what they will deny your claim by saying that it is not covered under your warranty. Please dont waste your hard earned money!”
“Con artists are still trying to defraud you of money by pretending to be reputable companies; it's just another day. Stay away from them; they stole $83,500 from me. I looked everywhere for a solution before discovering AMDARK LIMITED. to facilitate my refund request, and it was successful.”
“Be aware of this company. Just had an issue with the car bought less than 2 weeks ago. The issue is with the head gasket and when called the company they said "if the issue is due to wear and tear or erosion they do not cover". So, a completely waste of money for a warranty for used cars if they use this excuse! Can someone give any other reason for a new gasket to be required?”
“I wish i had done more research on this company before wasting hundreds of pounds. Scam. Paid for the higher level cover and the first issue i needed to claim for they refused to accept it was covered despite the policy clearly stating it was. The second issue i was given a list of approved garages to take the car to but it was so out of date that all of the garages have been closed down or moved premises/changed dealers many years ago. They said i could use a garage of my choice, but i have yet to find a local garage who will have anything to do with momentum as all have been burned in the past and all refuse to deal with them. Im now out of pocket with a "warranty" thats not worth the paper its written on. Dont bother!”
