“I LOVE the diamond waffle robe with fleece lining. Not heavy but oh so cozy. Warm but not hot. Loved mine so much that I've given three as gifts & everyone has thanked me profusely.”
“The robes I've received are luxurious and make every day feel like a spa day. Additionally, the shipping was so quick the robes were at my home the day after I ordered them. Wonderful experience!”
“Best sheets I've ever found. We discovered them in a hotel in Santa Fe one summer and fell in love. I add a set of Monarch king size sheets to my collection every year -- even the guest rooms get the good stuff! We love the soft, silky feel of the fabric and the generous size. Customer service is excellent with this company. Ordering is a smooth process and shipping is very good. I'd love it if they started making these sheets in colors.”
“The robes are absolutely incredible, super soft and very well made. Both my wife and I love them and could not be happier with the product!!! Their customer service is also great. They were so helpful in figuring out my size as well as working with me on a return and ordering a new one. Will definitely be back and would highly recommend!”
“This is a great bathrobe! I do wish it came in a smaller size, but I am happy to be enveloped by its coziness. I just rolled the sleeves and wrapped it around me. The fabric is really wonderful—unlike other robes I'd ordered and returned.”
“This is the 2nd order I have placed with Monarch Cypress. Both robes are beautiful. The quality is excellent. The monograms are perfect and add such a nice touch. Shipping was extremely fast. I plan to order more robes in the future.”
“I bought a hooded robe for my wife's birthday. The quality was top notch. Lining was plush, the material was good heavy quality and will last a long time. She loved it.”
“I purchased the Monarch robe after having an opportunity to wear it at the Concourse Hotel in Madison, WI. I love the feel of it so I bought one! Excellent quality and very warm. I'm happy with my purchase.”
“I love the way it feels! I purchased a robe for myself and my sister. We both love wearing it! It comes in a standard large due to over-production, but the generous sizing doesn't bother us. It's very comfortable, and we like it more roomy for comfort. The hood is also a very nice touch. It feels like a luxurious unisex robe at a hotel. For reference, I am 5'8" with a runner's build at 135 lbs, and she is 5'9", with a Crossfit build at 140 lbs. The robe hits just below the knee. We couldn't be happier with this product, and the shipping was fast.”
“My simple return request has not been acknowledged after phone, email, and website return requests were completed multiple times. Does not even come close to amounting to any level of customer service- non existent”
