“Kyle from Birmingham team called at 10.45 this morning. Asked about my broadband speed which I checked. He said this was a good speed and price also sounded good - he recommended seeing out my contract and then always checking around for good deals. Recommended ensuring I was on fibre service but again, he was impressed by speed I was getting so wished me good day. Nice chap, gave sound advice. Always impressed by young people working door to door and keeping a positive attitude.”
“Absolute scum. Preying on the vulnerable. I would advise anyone who bumps into them in the street to let them have a piece of your mind in a civil manner.”
“High pressure cold calling re: BT broadband. Won't take no for an answer! 6th call in recent months. One person even came back 1 hour later to check that we hadn't changed our minds! They need to be stopped.”
“Had one at my door, assured me that I was going to get better broadband speeds by switching to BT, telling me that the guarantee would ensure that even over WiFi, even 100ft down the road, my speeds would never drop below 700mb/s. When later setting up the deal on the phone I looked in to this, turns out he totally made all of that up, lied to me so I would sign a two year contract.”
“Cold callers, banging on doors at 8pm, they claim that "neighbours have complained about slow broadband speeds" - lies. BT, yet again using third party to harrass people into buying their overpriced services. Will be launching a civil trespass suit if they bang on the door again”
“They exclusively hire people who are selectively blind to ‘no cold callers’ signs. Always have the same line about how the neighbours have complained about the internet. Target the same street over and over again. BT should be ashamed of themselves for ‘partnering’ with these unethical harassers. Had to fork out for a video doorbell just to avoid dealing with them.”
“Knocked on my door. Told not interested. Came back the next day! Telling me my prices are increasing which is totally incorrect I am with BT essentials amd they are not increasing”
“Claimed to come from Bt and was explaining an upgrade in the cables. When I realised a salesman told him I would not buy on the doorstep. He said he wasn't selling but merely introducing to BT (whatever that means). A blatant lie as he then went on to say that he could get a much better deal on broadband than through the BT website.. again I suspect a lie. Ended up shutting door in his face as he was not prepared to go when I said I was not interested.”
“Couldn't give a shyte . Only concern is Randoms trying steal copper at which point I have "legal" right to put a nail through there knees other than that couldn't give shyte .don't knock here again”
“We are in a NO COLD CALLINCPHG area yet the chap still knocked the door. Said he was from BT about broadband fibre. Told him I would report him to the council.”
“Cold-called. Outright lied and said that our internet access via copper telephone wire was going to end soon, and that FTTP was the only possible way to preserve an internet connection at my property. Obvious nonsense.”
“Door to door salespeople pressured an old, vulnerable and not very computer-literate neighbour into signing up for BT broadband by scaring her with tales of ending access to the internet if she didn't get FTTP immediately. Although she claimed she'd repeatedly asked them to send details to her in writing somehow they signed her up. Had to spend three quarters of an hour cancelling her order for her. Avoid these scammers.”
“The cold calling by Money Expert continues 'we are calling on behalf of BT. BT have written to you about the changes to the phone line (waves at telephone wire).
I asked for the badge details and rang the number which connects to yet another company (who could be anybody).
Nice enough young people but with a script that is simply a pack of lies.”
“Evasive door to door sellers who appeared to be looking to make commission on BT broadband sales. Had to repeat a number of times we don't buy anything at the door.
It's quite obvious they're looking for vulnerable targets to make their commission. The gutter end of the cold calling world.”
“Like the previous correspondent, I have a No Cold Callers sign. Just had 2 young men - Chris and Ryan - who disregarded the sign and knocked anyway. When I pointed out the sign to them, Chris said that he had been looking at his phone and hadn't seen it. I reinforced to them that ignoring the sign meant that I would be reporting it. Please ensure that cold Caller training includes being aware of the requirements of the signs.”
