Montana Fire Pits Reviews

4.9 Rating 146 Reviews

97 %

of reviewers recommend Montana Fire Pits

Company Reviews

Questions

Metrics

4.9

Based on 146 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	100%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	2 - 3 Hours

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Delivery

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How quickly does Montana Fire Pits resolve customer queries?

Helpful Report

(4 years ago)

Greater than 42% of reviewers feedback is Montana Fire Pits resolves customer queries in 2 - 3 hours.

Helpful Report

(4 years ago)

96.00%

Industry Average

“ Ordered fire ring, lava rock, glass, and cover. It arrived well packaged and quicker than I expected. Easy to install using some of the tips on the website. Very pleased and satisfied with the system and service. Excellent product that provides a nice accent on our patio. ”

- Gregg

“ I went with MFP because of their excellent youtube channel which helped me make a much more informed decision. There's no comparison looking at the flame coming from a burner vs. reading a BTU description. MFP also had exceptional customer service when I called them regarding timing for a drop-shipment directly from the supplier. Another vendor selling the same item had zero interest in helping me figure out the window for delivery. ”

- Joshua

“ I purchased a Warming Trends Fire pit kit from Montana Fire Pits 1 1/2 years ago. It works beautifully. I appreciated working with Montana Fire Pits. Customer service was excellent and advice was thoughtful and timely. Thank you. I will definitely recommend ”

- Leslie

Montana Fire Pits Reviews

Customer Service - Good