Moonpig.com Reviews

Name: Moonpig.com
Address: 10 Back Hill, London
Rating: 1.48

1.5 Rating 1,206 Reviews

11 %

of reviewers recommend Moonpig.com

Company Reviews

Questions

Metrics

1.5

Based on 1,206 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 33%
Accurate And Undamaged Orders	Greater than 62%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0345 4500 100

Location:

10 Back Hill
London
EC1R 5EN

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Moonpig.com 1 star review on 19th June 2024

Moonpig.com 5 star review on 2nd April 2024

Alison

197

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great to be able to personalise cards but I did find it a bit fiddly working out what to do”

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Posted 7 years ago

“Great communication via email during the process and dispatchment of my order. The quality of my order was outstanding and such a great value for money. I will be buying from them again!”

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Posted 7 years ago

“I ordered special photo card for 18th birthday. It arrived quickly and the quality was excellent”

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Posted 7 years ago

“She will let me know when she gets them and then I will be Happy”

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Posted 7 years ago

“Great being able to personalise cards, fun and great lay of on the site, easy to use from the app also!”

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Posted 7 years ago

“Quick easy service, website easily laid out. Fast payment.”

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Posted 7 years ago

“Delivered my customised card on time and made my Mum smile”

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Posted 7 years ago

“I loved the personalised card that I ordered from Moonpig. The personalisation process is very smooth and easy, and the result is really beautiful.”

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Posted 7 years ago

“They cater for all occasions and have beautiful gift options”

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Posted 7 years ago

“Great prompt service. Excellent range and choices”

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Posted 7 years ago

“Lots of choices for presents and easy to navigate.”

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Posted 7 years ago

“Really easy site to use to add photos onto your cards. Next day delivery and always a really good quality and price.”

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Posted 7 years ago

Moonpig.com is rated 1.5 based on 1,206 reviews