Moonpig.com Reviews

Name: Moonpig.com
Address: 10 Back Hill, London
Rating: 1.49

1.5 Rating 1,223 Reviews

11 %

of reviewers recommend Moonpig.com

Company Reviews

Questions

Metrics

1.5

Based on 1,223 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 34%
Accurate And Undamaged Orders	Greater than 62%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0345 4500 100

Location:

10 Back Hill
London
EC1R 5EN

Write Your review

Tell us how Moonpig.com made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Moonpig.com 1 star review on 23rd December 2024

198

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Such a handy site as I keep all my special dates here and they send a reminder so I never miss a special day”

Helpful Report

Posted 7 years ago

“They are always easy and you can see it before you order it.”

Helpful Report

Posted 7 years ago

“Top quality printed card that arrived next day, great service!”

Helpful Report

Posted 7 years ago

“easy to use site”

Helpful Report

Posted 7 years ago

“Good quality photo card and speedy delivery.”

Helpful Report

Posted 7 years ago

“Great quality of product and always arrive on time”

Helpful Report

Posted 7 years ago

“Excellent delivery expectations, good value for money, ease of website use”

Helpful Report

Posted 7 years ago

“Delivered on time”

Helpful Report

Posted 7 years ago

“Moonpig is perfect for any celebrations, you name it they have it. It’s perfect and useful. I love Moonpig”

Helpful Report

Posted 7 years ago

“so friendly, gave me a free gift as i joined after my purchases- so kind!”

Helpful Report

Posted 7 years ago

“Easy to order the card i wanted and it arrived very quickly.”

Helpful Report

Posted 7 years ago

“Good selection of cards, able to personalise without much issue. On this occasion there was a fault with their system which meant that the cost of the card was taken out of my account twice - I hadn't realised, but they emailed promptly to apologise and refund was made very quickly”

Helpful Report

Posted 7 years ago

“The personalised card for our 39th wedding anniversary was perfect and arrived on time thank you”

Helpful Report

Posted 7 years ago

“Card did not turn up - it was my anniversary and I now have a very unhappy woman to deal with! Funky Pigeon all the way from now on!”

Helpful Report

Posted 7 years ago

“When i need a good birthday card or special card i can always find what i need in moonpig and the flowers or present to go with it as i can no longer get to the shops to get it”

Helpful Report

Posted 7 years ago

“Excellent service. I got my order when I should have & they kept me informed of where my order was”

Helpful Report

Posted 7 years ago

“Fantastic products on offer”

Helpful Report

Posted 7 years ago

“I ordered a photo mug for a friend , it came in 2 days, quality was great , really pleased!!”

Helpful Report

Posted 7 years ago

“Trying to sort a problem was a nightmare”

Helpful Report

Posted 7 years ago

“I have used them for a long time and they have allways been great.they helped me out straight away when I made a mistake with a date”

Helpful Report

Posted 7 years ago

Moonpig.com is rated 1.5 based on 1,223 reviews